MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.
Mission:
- Provide support to the Value Sales Team in sales analytics and reporting for the channel.
- Coordinate all key stakeholders in the organization until achieving required outcomes in channel management.
Description:
- Assist the value sales teams (especially Inside Sales) with reporting and data analytics, lead aimed at growing the channel revenue.
- Achieve business growth, value created, drive new business opportunities, and retain the existing base/revenue and drive new business initiatives for Mobile, ICT and Converged Services via lead source validation and analytics support.
- Analyze, develop, and implement best practices in sales pitch and customer engagement.
- Accurate and timely performance analysis reporting of all Inside Sales Accounts (monthly)
- TAT Management and supervision of internal customers escalation
- Quarterly proposal, cheat sheet and email refresh
- Weekly call listening and outcome reporting/analytics.
- Interface with BI, Marketing, Sales, `Digital Services, Client success to drive new business initiatives in ICT, converged services, etc.
- Serve the division’s internal customers and provide solutions to improve the customer experience.
- Drive an increase in MTNN’s brand perception within the SoHo, SME and mSME community.
Education:
- Minimum University Degree (Business or Data Analytics or any numerical related course or social science)
- Fluent in English
Experience:
3-7 years' experience in data analytics or any numerical related course or social science
- Minimum 3 years in Business Development, Sales, and Reporting
- Experience working in a Telecom or Sales Company.
- Experience managing complex projects with multiple internal/external stakeholders
Method of Application
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