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Analyst, Process Improvement at Stanbic IBTC

Stanbic IBTCLagos, Nigeria Data and Artificial Intelligence
Full Time
Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria. We offer all our clients a wide range of personal & commercial banking products through over 180 branches spread across every state in Nigeria and our online banking platforms. We offer current, savings, and domiciliary accounts; personal loans, vehicle and asset finance; MasterCard debit cards, Visa credit cards; home loans; internet banking; small and medium scale enterprise (SME) loans and the award-winning *909# MobileMoney. We cater for both individuals and businesses through carefully designed retail and business banking products. We also offer self-service channels powered by sophisticated technology to bring convenient banking to customers. Our clients can also get custodial services through Stanbic Nominees Nigeria Limited, our custody arm and non-pension asset custodian, acting in a nominee capacity for clients’ transactions in securities and other investments. We are a key player in financial inclusion and are poised to take banking to the doorsteps of our customers; taking care of the banking needs of different categories of persons and businesses.

Job Description

To improve the efficiency and effectiveness of business processes, streamline operations and maximize overall productivity through the application of Continuous Improvement methodologies, innovative solutions & automation across the Bank.

Minimum Qualifications

  • B.Sc / B.Tech / B.Eng (Second Class Upper)
  • Lean Six Sigma (Green /Black Belt)
  • Project Management Professional
  • Business Analysis Trainings & Certifications

Minimum Experience

  • At least 4 years of experience in process improvement, business analysis, or a related role.
  • Knowledge in process / project management is required
  • An understanding in applying Continuous Improvement methodologies is required
  • Experience in dealing with high-level stakeholders in implementation of robust business solutions
  • Ability to interface and communicate effectively with all levels of employees, management and diverse audiences
  • Solid business insight with experience working cross-functionally
  • Knowledge of principles and methodologies of change management

Additional Information

Behavioural Competencies

  • Effective communication skills
  • Strong customer focus and service orientation
  • Self-driven, values based, innovative, independent adaptive and results orientated person
  • Ability to work in fast paced, fast changing environment
  • Excellent interpersonal skills

Technical Competencies

  • Analytical & Statistical skills
  • Critical thinking and Problem solving skills
  • Risk identification and assessment skills
  • Ability to analyze trends and make forecasts
  • Data analysis

Method of Application

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