Analyst - Regional Sales East at MTN Nigeria

MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.

Description

• Generate, Collect, analyze and interpret a wide variety of sales performance related data and develop weekly/monthly reports/dashboards in preparation for business review meetings
• Provide insights for the Regional Teams on strategic initiatives 
• Provide and maintain a strong and reliable database to facilitate tracking of set goals and objectives
• Prepare periodic (daily, weekly, monthly, quarterly and annual) reports
• Provide functional support to Regional Operations
• Evaluate Device performance - productivity against target in:
  • Trade Partners and Customer Care Representative Environments
  • Walk-in-Centers
  • Certified shops and enrolment centers 
  • Connect Stores and Connect Points
  • Other Customer Care Representatives (Sim Registration Agents)
• Manage devices deployment, usage till end-of-life
• Manage processes and policies 
• Maintain Customer Acquisition Channel database (devices, CCRs (agents), commission payment processes etc.
• Maintain good working relationship with internal and external stakeholders 

Education:

• First degree in Economics, Business Administration, Accounting or any related discipline
• Fluent in English and any other local language 

Experience:

3 - 7 years’ work experience comprising:

• Minimum of 2 years’ experience in Data Analytics/Management and/or Processes Management
• Experience working in a medium organization:
  • Reporting, sales/marketing or related function
  • Experience using Data Mining Tools
• Telecoms experience would be an added advantage

Method of Application