Business Analyst at Ecobank Nigeria

Ecobank NigeriaLagos, Nigeria Data and Artificial Intelligence

Full Time

Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS). In the early 1980’s foreign and state-owned banks dominated the banking industry in West Africa. Commercial banks in West Africa owned and managed by the African private sector were a rarity. Its founders created ETI with the objective of filling this vacuum. The Federation of West African Chambers of Commerce promoted and initiated a project to create a private, regional banking institution in West Africa. In 1984, Ecopromotions S.A. was incorporated. Its founding shareholders raised seed capital for feasibility studies and the promotional activities leading to the creation of ETI.

JOB PURPOSE

The role will be responsible for eliciting requirements from stakeholders/ business subject matter expert to identify issues, clarify needs while enabling change in the organization by recommending solutions that deliver value to the business/stakeholders.

JOB CONTEXT

This role will be responsible for planning & monitoring, elicitation & collaboration, managing.
requirements lifecycle, analysis of requirements, solution evaluation to visualize and improve user experience for applications by defining measures to track the success of each task.
This role serves as the liaison between the business/customers and the technical development team working closely with other stakeholders to achieve the strategic objective of workorders/projects.

KEY RESPONSIBILITIES

Requirements analysis, validation, and verification, ensuring that requirement statements are
complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable.
Elicit requirements using different techniques such as brainstorming, focus groups, observation, process analysis, prototyping, interviews, document analysis, site visits, business process
descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and/or requirements workshops.
Facilitate requirements prioritization based on business value.
Collect and analyse the project's business requirements and transfer the same knowledge to the development team to support the software delivery lifecycle.
Prepare system documentation and specifications in accordance with methodology whilst
suggesting areas for improvement in internal processes along with possible solutions.
Ensure timely delivery of documentation with top notch quality.
Create and develop mock-up screens to improve user experience of developed applications and guide software developers.
Conduct proactive and reactive process review sessions for continuous software improvement.
Carry out reviews during implementation and post-implementation analysis of requirements to ensure these are in line with the expectations set in the business requirements document.
Perform solution evaluation by tracing documented requirements and assessing the performance of the solution to meet business needs.

KNOWLEDGE, SKILLS & EXPERIENCE

Experience & Qualifications

Minimum of 4 years’ working experience with 2 years in Business Analysis.
Bachelor’s degree preferably in social sciences, Sciences, Business Administration, Physics,
Computing/Information Systems or related field of study.
Strong knowledge of Systems Thinking, Business Analysis, Project Management, Banking
Products, Creative Thinking, SDLC.
Relevant certifications – CCBA, Agile Scrum, ITIL
Other certifications will be an advantage.
Master’s degree would be an added advantage.

Skills, Capabilities & attributes