Korapay is the marketplace for everything payments. We allow businesses and institutions to scale faster by providing them with a robust and powerful core payment engine that eliminates the complications associated with simple and bulk transactions. With our payment solutions, you can easily accept or send payments.
About the Role
- This is a key role in driving efficiency, optimizing processes, and supporting strategic initiatives within the organization.
- As a business operations analyst, you will leverage data-driven insights to improve operations, enhance decision-making, and ensure smooth cross-functional collaboration.
- You will be heavily involved in the overall operations of the business while ensuring that the operations and strategies are implemented as we continue to scale and meet the ever-growing demands of our merchants and the business
What You’ll Be Doing
- Analyze and evaluate business processes, workflows, and systems to identify areas for improvement..
- Collaborate with cross-functional teams to implement operational strategies that enhance productivity and efficiency.
- Work with the data team to Collect, clean, and analyze operational data to provide actionable insights that support decision-making.
- Create detailed business reports, including financial performance, partner trends, and operational efficiency.
- Forecast operational needs and trends to guide resource allocation and strategic planning.
- Identify opportunities for automation of routine tasks to reduce manual effort and improve accuracy.
- Identify and assess potential partnership opportunities that align with the company's strategic goals.
- Develop a comprehensive partnership strategy to foster business growth and expansion.
- Cultivate and maintain relationships with key stakeholders and potential partners.
- Lead negotiations to establish mutually beneficial partnership agreements.
- Ensure that all partnership agreements are well-defined, legally sound, and align with the company's objectives.
- Collaborate with legal and finance teams to finalize and execute partnership contracts.
- Serve as the primary point of contact for partners, maintaining strong relationships and addressing concerns promptly.
- Document processes and maintain operational standards for scalability.
- Support the planning and execution of key business initiatives and projects.
- Track project milestones, deliverables, and timelines to ensure alignment with business goals.
- Provide clear and concise communication to stakeholders regarding project progress and challenges.
- Act as a liaison between operations and other departments to align priorities and resources.
What You’ll Need
- 2-4 years of experience in operations analysis, business analysis, or a similar role within a financial services environment.
- Proficient in data analysis tools
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and presentation skills, with the ability to convey complex information clearly.
- Highly organised, with the ability to manage multiple projects and deadlines.
- Team player with strong interpersonal skills to collaborate effectively across departments.
- Analytical mindset with the ability to interpret market trends and data.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent organizational and project management skills.
Method of Application
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