Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer web browser.
Responsibilities
- Use customer insights to align Business Applications solutions with business outcomes, accelerating delivery and adoption through value-based engagements and reusable IP.
- Deliver technical sessions and workshops to support customer skilling, operational health, and cloud readiness.
- Share customer feedback with internal Microsoft teams to drive product and service improvements.
- Guide decision-makers to realise value from Microsoft technology through solution optimisation, performance efficiency, and operational excellence.
- Resolve blockers preventing go-live or broad usage by applying technical, functional, and project management expertise using Microsoft best practices and IP.
- Identify growth opportunities by matching customer needs with Microsoft Business Applications capabilities and value propositions.
- Continuously develop skills to better support customer and Microsoft business goals.
- Share expertise in communities, contribute to IP creation, and reuse assets to accelerate customer transformation.
Qualifications
- To succeed in this role, candidates must demonstrate strong technical expertise, practical experience, and a solid understanding of Microsoft Business Applications, particularly Dynamics 365 Finance & Operations (F&O). You will be able to demonstrate the following:
- Prior experience as a Cloud Solution Architect (CSA), engaging with stakeholders at all levels within enterprise organisations to drive solution adoption, transformation, and business impact.
- Experience conducting Business Value Assessments (BVA) and be confident leading ROI-focused conversations that demonstrate the strategic impact of Dynamics 365 Finance & Operations solutions
- experience engaging with senior stakeholders, including C-suite executives, to influence strategic decisions and drive enterprise-wide solution adoption.
- Technical knowledge
Dynamics 365 Finance & Operations (F&O)
- Deep technical expertise in?Dynamics 365 F&O, including development experience in?X++?across at least two modules: sales, services, marketing, or customer insights.
- Proven ability in?debugging and performance troubleshooting, including use of?Trace Parser.
- Solid understanding of?performance patterns and anti-patterns.
- Architecture & Lifecycle Management
- Strong grasp of?Microsoft Azure?cloud computing fundamentals.
- Knowledge of how?Dynamics 365 F&O?interacts with?Azure components.
- Familiarity with?integration patterns and anti-patterns?across Business Applications.
- Experience with?Azure DevOps?for application lifecycle management.
- Proficiency in?Microsoft Lifecycle Services?for environment setup and troubleshooting.
- Ability to set up and execute the?Regression Suite Automation Tool.
- Cross-Platform Integration
Method of Application
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