Coca-Cola is the most popular and biggest-selling soft drink in history. An icon of all times, Coca-Cola is the best-known product in the world. Created in Atlanta, Georgia, by Dr. John S. Pemberton, Coca-Cola was first offered as a fountain beverage by mixing Coca-Cola syrup with carbonated water. Coca-Cola was introduced in 1886, patented in 1887, registered as a trademark in 1893 and by 1895 it was being sold in every state and territory in the United States. In 1899, The Coca-Cola Company began franchised bottling operations in and outside the United States taking Coca-Cola to consumers in other parts of North America and Europe and in subsequent years to other parts of the world. In 1951, the refreshing wave of Coca-Cola arrived in Nigeria and has remained a hit with consumers across the country. Packages Coca-Cola is available in: 35cl and 50cl classic glass contour bottle; 33cl on-the-go Can, 50cl and 1.5L PET bottle. Ingredients Carbonated water, sugar, Carbon-dioxide, caffeine, Phosphoric acid, caramel color and flavouring.
- The Configuration & Asset Management Leader is responsible for ensuring comprehensive documentation, tracking, management, and updates of all company-owned hardware and software.
- This role involves assisting in the implementation of the Configuration Management Database (CMDB) and leading day-to-day activities related tdata quality and integration.
- Additionally, the leader will oversee the tactical execution of asset management processes, ensuring seamless coordination with configuration management.
- The role is reporting tService Management Platform Manager and will work in close collaboration with CMDB Product Manager.
YOUR KEY RESPONSIBILITIES:
Stakeholder Engagement:
- Chair meetings with stakeholders tdiscuss data integration sources
- Facilitate communication and engage business and IT management tpromote configuration and asset management efforts and their value proposition
Data Integration & Management:
- Manage data integration with other tools
- Lead daily meetings with the Discovery team taddress any issues
- Oversee day-to-day meetings with vendors
System & Product Lifecycle Management:
- Demonstrate an understanding of the system/product lifecycle, including phases and challenges associated with system engineering in a delivery-focused, commercially successful organization
Process & Policy Development:
- Develop and maintain configuration and asset management processes, policies, and work instructions
- Create and manage the Configuration Management Plan/Technical Design Plan
- Identify CM (Configuration Management) and asset management requirements covering system, hardware, software, and data/information needs
Compliance & Audits:
- Track compliance with policies and procedures, resolving or escalating any compliance issues
- Facilitate configuration and asset management audits
Reporting & Analysis:
- Review and publish configuration and asset management reports
- Analyze configuration and asset issues and propose appropriate resolutions
Data Quality & Security:
- Maintain data quality, integrity, and security within the Configuration Management Database (CMDB)
- Assist in the development, management, maintenance, enhancement, and automation of configuration and asset management tools
- Software Delivery Oversight:
- Oversee the delivery of software applications in test and deployment environments
- Participate in Change Management reviews
Asset Management:
- Ensure all company assets (hardware and software) are accurately tracked and managed
- Develop and maintain asset management policies and procedures
- Oversee asset lifecycle management, from acquisition tdisposal
- Conduct regular asset audits tverify inventory accuracy and compliance
- Coordinate with procurement for asset acquisitions and vendor management
- Implement and manage tools for asset tracking and reporting
- Ensure compliance with licensing agreements and optimize license usage
ARE THESE YOUR SECRET INGREDIENTS?
- A bachelor’s degree in computer science, information systems, or a related field
- Minimum of 3 years’ experience in configuration and asset management, including hands-on experience with ServiceNow CMDB maintenance
- Proficiency with the ServiceNow platform, particularly in CMDB and asset management modules
- Demonstrated knowledge and application of ITIL v4 practices
- Experience with automated discovery tools and data integration
- Excellent communication skills, both verbal and written, in English
- Preferred: Certifications in ServiceNow, ITIL v4 framework
- Strong analytical skills with the ability tsolve complex problems
- Broad knowledge of IT infrastructure, including hardware, software, and networks
- Ability tadapt tchanging business needs and technological advancements
- Proactive approach in identifying opportunities for improvement and driving continuous improvement initiatives
- Customer-focused with a strong emphasis on customer satisfaction and the ability tunderstand and address customer needs
Method of Application
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