Dataflex is one of the foremost Information Technology Solutions Companies in Nigeria. Since our inception over two decades ago, we have evolved from a small organization pushing boxes to customers to a company providing enterprise ICT services to mid range and large scale companies across Nigeria. Our business model has and continues to be to partner the best global ICT brands thereby delivering the best solutions to our clients. Our partnerships, combined with our quest for innovative solutions and passion to deliver an exceptional customer experience, have been rewarding and have earned us an enormous amount of goodwill despite the highly competitive terrain of our business environment. Working closely with our global partners which include; HP, EMERSON, DELL, IBM, ORACLE, EMC, NETAPP, SYMANTEC, FUJITSU, VMWARE and MICROSOFT, we continue to deliver custom fit solutions to our growing Clientele. Our operations where we provide ICT solutions cuts across the length and breadth of Nigeria. Vision To develop a company that will occupy a pride of place in the world of technology through the development of products and the provision of services that will have a positive impact on the way businesses operate. Mission To provide information technology products and services that are comparable with the best obtainable anywhere in the world thereby giving our customers the best value on their investment.
Job Description
- The Cyber Security Account Manager is responsible for managing relationships with clients, understanding their cyber security needs, and ensuring the delivery of effective security solutions.
- This role involves working closely with internal teams to deliver on client requirements, identifying new business opportunities, and maintaining high levels of client satisfaction.
Responsibilities
- Client Relationship Management: Develop and maintain strong relationships with existing clients. Act as the primary point of contact for clients, ensuring their cyber security needs are met.
- Account Growth: Identify and pursue opportunities to expand services with current clients. Work to meet and exceed sales targets and grow the client base.
- Solution Delivery: Collaborate with technical teams to ensure the delivery of tailored cyber security solutions. Oversee the implementation of security products and services to meet client requirements.
- Consultative Selling: Understand clients’ business challenges and provide consultative advice on how to enhance their cyber security posture. Present and demonstrate security solutions to clients.
- Market Analysis: Stay updated on industry trends, emerging threats, and new security technologies. Provide insights to clients on how these trends may impact their security strategies.
- Reporting: Prepare and deliver regular reports on account status, activities, and results to management. Track and report on key performance indicators (KPIs).
- Problem Resolution: Address and resolve any issues or challenges faced by clients in a timely manner. Ensure high levels of client satisfaction and retention.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. Professional certifications is a plus.
- Minimum of 3-5 years of experience in account management, sales, or business development within the cyber security industry.
- Technical Knowledge: Strong understanding of cyber security concepts, technologies, and trends. Ability to discuss technical details with clients and internal teams.
- Sales Skills: Proven track record of meeting or exceeding sales targets. Strong negotiation, presentation, and closing skills.
- Communication: Excellent verbal and written communication skills. Ability to build rapport with clients and convey technical information in a clear, understandable manner.
- Problem-Solving: Strong analytical and problem-solving skills. Ability to identify issues, develop solutions, and implement them effectively.
- Team Player: Ability to work collaboratively with internal teams and contribute to a positive team environment.
Method of Application
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