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Data Support Executive (VAS Services) at Fort Knox Group

Fort Knox GroupLagos, Nigeria Data and Artificial Intelligence
Full Time
Fort Knox Group is one of the most diversified security and financial outfits in West Africa with fixed based operation in Nigeria servicing security contracts throughout the West Africa sub-region from its headquarters in Abuja, Nigeria. The company has a hard-earned reputation for excellent business practices and delivery, built over 95 years of global experience in the corporate world, security, intelligence and financial industries. The groups activities encompass Guard Services, loan and PDO Recovery, Patrol system, and tracking systems.

Key Responsibilities

  • Collect, organize, and validate subscriber and service-related data from VAS platforms (SMS, USSD, Shortcodes).
  • Prepare daily, weekly, and monthly service performance reports for internal and external stakeholders.
  • Monitor key VAS service metrics, including registrations, participation, and traffic trends.
  • Identify and troubleshoot data discrepancies across multiple systems.
  • Maintain detailed and accurate campaign and service records.
  • Collaborate with technical and business teams to support ongoing VAS initiatives.
  • Learn and apply modern data analytics tools to enhance reporting efficiency.

Qualifications

  • Bachelor’s degree in Statistics, Mathematics, Computer Science, Software Development, Information Technology, Economics, or a related field.
  • Proficiency in Microsoft Excel for reporting and data analysis.
  • Basic knowledge of SQL or BI tools (e.g., Power BI, Tableau) is an advantage.
  • Excellent attention to detail and accuracy in data handling.
  • Strong communication and teamwork skills.
  • Eagerness to learn and grow within the VAS and telecoms industry.

Method of Application

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