MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.
Job Identification: 3222
Description
- Monitor, diagnose and resolve problems with key IT systems to ensure systems work efficiently.
- Manage crisis situations and work under pressure to resolve problems.
- Plan and undertake projects to improve and upgrade key IT systems as directed by IT Senior management.
- Develop, contribute, and evaluate technical proposals related to Data Centre Operations.
- Contribute to continuous improvement of platform performance, scalability, efficiency, and reliability
- Provide technical expertise for 1st and 2nd line IT support staff, sharing technical knowledge
- Work cross-functionally with various teams
- Ensure policies and processes are well-documented, communicated and followed
- Advocate for and drive major initiatives that move the organization forward and help us scale
- Assist other Infrastructure and Cloud team and development teams to resolve application-to-platform integration issues (IaaS and PaaS) across different cloud providers and deployment models.
- Provide information timely for Audits and Security and audit requests and ensure vulnerabilities and findings are closed
- Effective access controls to Infrastructure platforms.
- Ensure Incident and Problem resolution within SLAs
- Work with the Network and Facilities teams to ensure adequate Security, Network and Power and Cooling in the Data Centers.
- Work with OEMs, Partners, Planning teams and other key stakeholders to ensure highly available Data Centre.
Requirements
Education:
- First Degree in any related field
- Relevant Professional Certifications e.g. Data Centre Certifications, Network Certifications etc.
- Fluent in English
Experience:
3 - 7 years’ experience which includes:
- Vast Knowledge of Data Centre design, project implementation and operations support.
- Vast knowledge of Data Centre Network Design, Implementation and Support.
- Knowledge of IT equipment handling, power, and cooling technologies
- In-depth understanding of LAN and SAN cabling Support and implementation techniques
- Good troubleshooting, analytical, communication and collaboration skills
- Development of policies, Processes and Procedures as required to guide Data Centre Operations
- Familiar with Agile project management methodologies.
- Good understanding of ITIL Infrastructure Library Framework
Method of Application
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