Carbin Africa is a leading B2B automobile platform that is revolutionizing the way cars are traded across Africa. Operating primarily in Nigeria, our platform connects car dealerships and auto merchants from across the continent, providing a seamless and efficient solution for their business needs.
Job Description
- As a Field Officer at Carbin Africa, your role is pivotal in ensuring the efficiency of field operations.
- Your responsibilities include accurate data acquisition, sales support, prevention of fraudulent activities, real-time platform updates, and positive customer interactions.
- Upholding data quality standards, generating regular reports, and contributing to compliance and quality assurance are key aspects of this dynamic role.
- Your systematic approach, adherence to KPIs, and commitment to fostering positive relationships contribute significantly to the overall success of the team and Carbin Africa's platform.
Key Responsibilities
- Systematic data collection with a focus on capturing all relevant details.
- Uphold data quality standards in line with Carbin Africa's guidelines.
- Generate and submit daily reports on field activities and challenges.
- Foster positive relationships with auto merchants through effective communication.
- Handle customer queries professionally, offering timely resolutions.
- Adherence to set Key Performance Indicators (KPIs) for field operations.
- Conduct audits or inspections to verify compliance with laws and regulations.
- Take corrective action to improve compliance and quality standards.
Method of Application
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