Carlcare Service Limited, established in Hong Kong on November 26th in 2009, aims to provide professional service support to mobile phones and other electronic consumer products. With the concept "Yes! We care...", Carlcare provides clients with timely, reliable, professional and satisfying service. With years of efforts, it has become a leading service brand for consumer electronics in South East Asia, Middle East and Africa. With the powerful quality assurance system and experienced quality team, Carlcare is doing its best to provide every client the best service. Every Carlcare center owns advanced technologies with powerful equipment, which makes sure that every customer can enjoy our professional and intimate service. Meanwhile, we welcome feedbacks from any customer, which can help us to improve our service from every aspect. Talent-oriented has always been the philosophy of Carlcare. It has continually brought in talents in this field with rich experience. Now, all the staff in Carlcare are possessing professional knowledge and skills and years of experience in maintenance and service.
Responsibilities
- Oversee end-to-end product functional testing processes, includiing test case design, execution, defect tracking (closed-loop in Jira), and report generation.
- Conduct user experience testing and provide product optimizatioIn suggestions based on local user habits.
- Perform specialized testing such as competitive product analysisand network latency testing.
- Identify localization issues in language usage to ensure terminology aligns with Hausa and Nigerian English contexts.
- Collaborate with Chinese teams to execute overseas testing taskks and drive issue resolution
Requirements
- BSc in any discipline (Computer Science, Engineering, or related fields is an added advantage).
- 0-2 experience required
- Strong attention to detail and ability to follow structured processes.
- Good communication and analytical skills.
- Basic computer literacy and ability to work with spreadsheets.
- Willingness to learn and adapt in a fast-paced environment.
Language proficiency:
- Fluent in English (working language).
- Proficient in Hausa and Nigerian localized English.
Method of Application
Signup to view application details.
Signup Now
