Ipsos is one of the world’s leading independent market research companies controlled and managed by research professionals. Founded in France in 1975, Ipsos has grown into a worldwide research Group with a strong presence in all key markets (87 countries). Ipsos researchers assess market potential and interpret market trends. They develop and build brands. They help clients build long-term relationships with their customers. They test advertising and study audience responses to various media and they measure public opinion around the globe. At Ipsos we are passionately curious about people, markets, brands and society. We are Game Changers First listed on the Paris Stock Exchange: July 1, 1999 Total revenues in 2014: 1,669.5 million euros Presence in 87 countries Full-time employees: 16,530 Clients around the world: 5,000+ 50+ million interviews conducted per year, of which 20 million online Find out more about Ipsos at www.ipsos.com Follow us on Twitter: @_Ipsos
JOB OVERVIEW
- The Infield Call deck Manager leads and manages both the Infield QualityControI and in officeCaII Back team, ensuring the timely, accurate and efficient delivery of quality data
- This role requires a keen understandingof research methodologies, excellent organizationalskills, and the ability to manage multiple projects simultaneously
JOB REQUIREMENTS
- 5+ years' experience working on variety of research projects Data management or quality control level.
- Hands-on experience with field research methodology.
- Hands-on experience in field data quality assurance a nd process compliance.
- Hands-on experience with analyticaltools, preferably (Excel and SPSS).
- Experienced in developing basic automated dashboard reports.
SKILLS REQUIRED
- Self-starters with a keen interest in technology and highly motivated towards success.
- Must be proactiveand resultoriented
- Must show initiative and desire to learn business subjects verv fast.
- Strong meticulous attention to detaiL
- Excellent problem-solvingskills, proven teamwork, end communication skills(written and Oral).
- A Team Leader with zero tolerance for error
ACADEMIC QUALIFICATION
- At least BSC or HND (CGPA not less than 3 0/5.0).
- Certification in date management Will be plus.
- Strong leadershipand team management skills.
- Excellent analytital skills and attention to detail proficiency in Microsoft packages and tools, such as
- Excel, Word Document, Pmver Pointetc
KEY RESPONSIBILITIES
- Support the Head of Unit in resource planning& monitoring by managing job assigning, job distributions, ensuring conste nt follow-up with the team and ensuring quality deliver abkson all QC projects.
- Participating in project set up meeting and project briefingof the assigned projects.
- Support on budget, requisition and reconciliation with finance is prepared and approved timely
- Support on all the QC workflow on assigned projects and supervise both call back team and Field QC officers to ensure quality deliveries.
- Perform data inconsistencieschecks, outliers, and trend checks (based on all QCError KRIS). prepare daily/weekl',' QC report and communicate report with field team
- Ensure constant follow up with field team to ensure all data queries and issues are resolved within 24 hours of flag.
- Oversee the infield QC and CaII back process fo multiple research projects, ensuring deadlines are met and qualitystandards are maintained.
Method of Application
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