Operations Performance Analyst at The Concept Group

The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back office functions for its more market facing organizations. As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light, our core values which we passionately uphold give us a sense of purpose and direction not only in our professional but in our private lives also. These values summarized are based on three pillars; (Great) People, (Continuous) Innovation and the (Ideal) Culture.

Responsibilities
Business Operations Performance Monitoring:

• Improvements in overall turnaround times for transactions and vendor performance

Business Process Development:

• Creating Descriptive Process flows for new products/services and business locations

Partnership Structure Creation:

• Creating external structures and internal processes that guide partnerships on Rosabon products

Market Expansion Support:

• Identify optimal setup requirements and subsequent process flow modifications and vendor acquisition

Operations Process Improvement Drives:

• Initiating, planning and executing process improvement drives

Operations Team coordination:

• Coordinating the team towards achieving individual KPIs and team goals

Requirements

• Interested candidates should possess a BSc Degree with at least 2 years work experience.

Organisational Relationship:

• Member of Business Operations Department [Marketing & Strategy]
• Works with [Credit & Risk Management Department, Internal Operations Department, Asset Creation Department and other Departments as required]
• Reports to [Head, Marketing & Strategy]

Method of Application