Product Designer at LifeBank

LifeBankLagos, Nigeria Software Development

Full Time

LifeBank is a platform that makes blood available when and where it is needed in Nigeria to save lives. We mobilize blood donations, take inventory of all blood available in the country, and deliver blood in the right condition to the point of need.

Job Overview

Creating user-centered designs for products or services, focusing on both functionality and aesthetics.
Collaborate with cross-functional teams to understand user needs, define design requirements, and iterate on design solutions.
Use various tools and techniques such as wireframing, prototyping, and user testing to create intuitive and visually appealing interfaces.
The goal is to enhance the user experience and drive product adoption and satisfaction.

Roles and Responsibilities
Objective: Elevate Product Design Quality and User Experience:

Key Results:

Conduct user research and gather feedback from at least three user testing sessions to identify pain points and areas for improvement in existing product designs.
Iterate on design solutions based on user feedback, incorporating at least two new design elements or features to enhance usability and visual appeal.
Collaborate with product managers and developers to deliver high-fidelity prototypes for two new product features or enhancements.
Receive positive feedback from stakeholders on the usability and effectiveness of design solutions through at least two design reviews.
Achieve a minimum satisfaction score of 4 out of 5 in user satisfaction surveys for product designs released during the quarter.

Objective: Enhance Cross-Functional Collaboration and Communication
Key Results:

Participate in at least three cross-functional team meetings to gather insights and align design efforts with product goals and priorities.
Present design concepts and rationale to stakeholders in at least two design review sessions, effectively articulating the user-centric approach and design decisions.
Collaborate with developers to ensure seamless implementation of design solutions, providing timely feedback and support during the development process.
Actively contribute to the design team's knowledge sharing initiatives by sharing at least one design-related article or resource with the team each month.
Receive positive feedback from cross-functional team members on collaboration and communication skills in at least two 360-degree feedback sessions.

Reporting Structure:

Reports to the Chief Technology Officer

About Team
We are a team driven by our values. Every day we strive to fulfil these values in everything we do. All LifeBankers must commit to these sets of values and this is the secret sauce of what makes working at LifeBank awesome. At LifeBank;

You must care for our patients, our people (team members) and our partners. Caring for patients means focusing on impact and doing all we can to rescue people on their worst days.
It is our duty to rescue the most vulnerable members of our community. We must rescue pregnant women who are bleeding, little kids who need oxygen, newborns who need vaccines, and many more critically ill people and we must do this at scale.
We learn. We are never satisfied with the status quo. Our work is never finished. Every day, we are committed to our personal growth and by extension the growth of the business.
Office politics bore us. We don't play favourites and your growth in the business is not at all dependent on who likes you and who doesn't. Your growth is entirely dependent on you
At LifeBank, we are builders. We are a team committed to creating an agile distribution system to power healthcare across Africa. Join us and save the World!

Requirements
Educational Qualifications:

Bachelor's Degree or equivalent in a relevant field such as Graphic Design, Interaction Design, Industrial Design, Human-Computer Interaction (HCI), or a related field.

Experience:

3-5 years of professional experience in designing digital products across various platforms.

Skills and Abilities:

Possess strong skills in user research, prototyping, and collaboration with cross-functional teams.
Proficiency in design tools like Adobe Creative Suite, Sketch, or Figma.
Excel in user-centered design principles, conducting research, and creating wireframes and prototypes.
Strong communication and collaboration skills complement their attention to detail and problem-solving abilities.

Personal Attributes:

Must possess strong problem-solving skills, effective communication, adaptability, and a collaborative mindset, combined with a passion for continuous learning and staying updated on emerging technologies.

Work Environment:

Must be able to foster collaboration, encourages innovation, provides access to cutting-edge technologies, and supports a balance between autonomy and teamwork.

Benefits
Accompanied by the fact that we provide services that help save lives, we also ensure that our employees are well taken care of. The following benefits are available for all LifeBank employees.