Crown Interactive delivers innovative, cost-effective, service aggregation solutions to the Telecom, Media and Technology-based sectors. Starting in 2005, this London-based business has gained ground-breaking expertise integrating business systems with evolving information technology. Based on the local demands of emerging markets, a new operation has been launched with its head office in Lagos, Nigeria. We also have a base in Washington DC. Our uniquely qualified and highly skilled team includes a diverse make-up of international technology professionals. The company is guided by our operating principles of professionalism, integrity, efficiency, innovation, and unsurpassed customer service. Crown Interactive is launching a world-class Service Aggregator platform in Nigeria using cutting-edge Business Support Systems (BSS) platform. The service offering includes comprehensive order-to-cash services for local and international service providers who are seeking to outsource their business support systems with a minimum of capital expenditure. Additionally, Crown Interactive has established a Nigerian-based products operation with exclusive distribution rights to provide highly innovative 3G data and voice Customer Premise Equipment (CPE) for individual consumers and small-to-medium businesses.
Job Objective
- Are you passionate about driving successful project outcomes and transforming ideas into real-world solutions? Do you excel at coordinating teams, managing stakeholders, and delivering high-impact software and digital projects on time and within budget? Are you ready to lead mission-critical initiatives that empower innovation across public sector and enterprise environments?
- At Crown Interactive, we are looking for a results-driven and experienced Project Manager to join our team. In this role, you will take ownership of the full project lifecycle, from planning and execution to delivery and stakeholder management. You’ll collaborate across departments, ensure project alignment with business goals, and oversee the seamless rollout of enterprise and SaaS-based solutions. This is your opportunity to lead strategic projects that deliver real value in the digital transformation space.
- In this role, you will responsible for leading and coordinating, planning, executing, and delivery of digital transformation projects for public sector clients as well as enterprise and SaaS-based projects. This role demands a professional with experience managing cross-functional teams, ensuring alignment with business goals, and delivering high-quality results within time and budget constraints.
Key Roles and Responsibilities:
Project Leadership & Delivery
- Lead end-to-end project delivery of public sector digitization initiatives and enterprise/SaaS implementations.
- Develop comprehensive project plans, including timelines, milestones, budgets, risk assessments, and resource allocation.
- Ensure all projects are delivered on time, within scope, and within budget.
- Coordinate internal resources and third parties/vendors for flawless execution.
Stakeholder Management
- Serve as the primary point of contact for clients, including government officials, procurement teams, and enterprise stakeholders.
- Build and maintain strong relationships with all stakeholders to facilitate transparent communication and collaboration.
- Regularly report on project progress, risks, and issues to senior management and external stakeholders.
Process & Coordination
- Lead planning and implementation of projects across various MDAs
- Develop detailed project documentation, timelines, and budgets
- Coordinate cross-functional teams and external stakeholders
- Monitor project progress, manage risks, and drive timely resolution
- Ensure project compliance with public sector policies and procurement regulations
- Manage change requests, project scope, and client expectations
- Provide regular reports and updates to executive stakeholders
- Facilitate user training, UAT, and post-implementation support
- Maintain strong client relationships and ensure high service satisfaction
Required Skills and Competencies
Project Management Skills
- Strong grasp of project management methodologies (Agile)
- Budgeting, scheduling, and resource planning
- Risk assessment and mitigation planning
- Project documentation and reporting
Stakeholder & Client Management
- Excellent client-facing and internal communication skills
- Ability to manage multiple high-level stakeholders, including public sector representatives
- Experience handling vendor and third-party relationships
Technical Understanding
- Familiarity with software development life cycle (SDLC)
- Basic knowledge of cloud computing (AWS, Azure, or GCP)
- Understanding of SaaS platforms, APIs, data security, and integration concepts
- Ability to bridge the gap between business requirements and technical execution
Leadership & Team Management
- Proven ability to lead cross-functional and distributed teams
- Conflict resolution and negotiation
- Delegation and performance monitoring
- Ability to motivate and align teams toward common project goals
Communication & Reporting
- Clear, concise, and timely verbal and written communication
- Presentation skills for executive reporting and public sector briefing
- Strong documentation and status reporting capabilities
Experience and Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
- PMP, PRINCE2, or Agile/Scrum certification preferred.
- 5+ years of experience in project management, with at least 2 years in public sector digitization or SaaS/enterprise projects.
- Experience working with public sector clients, understanding procurement and compliance requirements.
- Solid technical understanding of SaaS, cloud, and enterprise software development lifecycles.
- Experience in Nigerian or African public sector digital transformation projects.
- Working knowledge of Gov - Tech, e-Government platforms, or national identity/payment systems.
Method of Application
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