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QA & Support Intern at Field Intelligence

Field IntelligenceAbuja, Nigeria Software Development
Full Time

Field designs and builds innovative solutions for improving child survival and access to health commodities in several African countries, with a focus on innovative logistics solutions. Our team works from Berlin, Germany and Abuja, Nigeria. We’re looking for engaged people to work with us on the technology which powers our projects. We believe that only diverse teams can build strong solutions to the often wicked problems that health systems in emerging contexts face. We believe people matter the most - those we work with and that we work for. We believe in the power of careful design, incorrigible curiosity, and respect for the people and challenges we engage with. Our aim is to make a meaningful, positive and lasting impact on communities’ access to healthcare.

  • During your one-year internship, you will be working with teams cutting across software engineering, data engineering, operations, and sales.
  • As a QA and support intern, you will be integral in the end-to-end success of business objectives at Field.

Requirements:

  • Basic understanding of software development and related concepts
  • Experience working with Git and GitHub
  • Good troubleshooting skills
  • Good interpersonal and soft skills
  • Desire to work in a structured environment
  • Desire to learn different technical and non-technical skills.

Expectations

Quality Assurance

  • Conduct quality assurance tests on Field technology products
  • Stress-test and find gaps and potential improvements in our tools
  • Field-test mobile tools and conduct on-site troubleshooting
  • Assess and green-light software releases

Support

  • Correspond with users on their issues and complaints
  • Troubleshoot issues and suggest practical solutions
  • Perform bug fixes
  • Perform data queries to draw insights and analysis
  • Conduct user feedback sessions and surveys
  • Analyze user activity to proactively identify user behaviors for design feedback

Method of Application

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