At Credit Wallet we are determined to make financial loans accessible to those who need it most. You can apply for a Credit Wallet loan from the comfort of your own home, anytime of the day.
- We are seeking a highly skilled, motivated, and experienced quality control specialist to join our dynamic team.
- As a quality assurance specialist for our fintech company, your role would be pivotal in ensuring that all products, services, and processes meet the required standard of quality and compliance.
Key Responsibilities
- Identify, collect, process, and analyse of data, according to the established protocol, procedures & standards as appropriate to specific objectives of the product.
- Ensures that all best practices, standard routines and compliances are adhered to by close monitoring of requirements and advising on the corrective action to be taken in case of deviations.
- Review and report non-conformities including product standard deviation, product recalls and customer complaints.
- Develop and implement quality control standards
- Continually assess, refine quality control processes and maintain accurate records and provide regular reports
- Conduct thorough testing and validation of company’s products, applications, and software systems to identify defects, bugs, and vulnerabilities.
- Perform risk assessments to identify potential risks to the company's systems, data, and operations, and develop strategies to mitigate these risks.
- Monitor regulatory requirements and ensure that the company's products and processes comply with relevant laws and regulations in the financial industry.
- Maintain detailed documentation of quality control processes, test results, and compliance efforts. Generate reports for management and regulatory authorities as required.
- Continuously assess and improve quality control processes and procedures to enhance efficiency and effectiveness.
- Collaborate with cross-functional teams including software developers, product managers, compliance officers, and legal counsel to ensure alignment on quality control standards and objectives.
- Analyze customer feedback and complaints related to product quality and usability, and work with relevant teams to address issues and implement improvements.
- Ensure that appropriate security measures are in place to protect sensitive financial data and prevent unauthorized access or breaches
Job Benefits
- Competitive Salary: We know competitive pay is essential. That's why we offer salaries that stand out, reflecting both industry benchmarks and your individual value.
- Health Insurance: We provide comprehensive health insurance benefits to ensure the well-being of our employees. Our health insurance plan encompasses a range of medical services, offering financial security and support for your healthcare needs.
- Performance Bonus: We recognize and reward our employees who have performed exceptionally well, our periodic performance bonuses reward employees and teams who have gone over and beyond to achieve their individual and team goals.
- Year-End 13th Month Bonus: As part of our commitment to recognizing and appreciating the hard work and dedication of our employees, we provide an additional financial benefit in the form of a 13th-month salary. This year-end bonus is one way we acknowledge and appreciate our employees for their commitment all year long.
- Leave Allowance: We acknowledge the significance of our employees taking breaks for rejuvenation. Alongside the annual leave entitlement, we offer leave allowance to ensure our employees enjoy their annual leave to the fullest.
- Employee Investment Advantage: We offer our people the opportunity to invest in the company with a special advantage - the privilege of enjoying a higher interest rate on their investments compared to external individuals. This exclusive benefit is designed to empower our team members and align their financial success with the success of the company.
Qualifications
- Bachelor’s degree or HND in Quality Control or related field
- Minimum 4-6 years' experience in quality control leadership
- Expert knowledge of quality control standards and processes
- Strong leadership, problem-solving, and analytical skills
- Proficient in data analysis and reporting
- Excellent communication and interpersonal skills
Must have skills
- Communication
- Interpersonal
- Analytical
- Quality Assurance
- Attention to details
- Problem Solving
Method of Application
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