I-Train Africa is an Edtech startup with a vision to build an ecosystem of African youths who have the knowledge and skills to create the future we want. We aim to achieve this by creating ABC: AWARENESS on the knowledge & skills needed by youth & women BLUEPRINT programs on these skills & knowledge COMMUNITY where you find this knowledge and skills.
Salary Range: ?150,000 -?200,000
Reports to: Sales Lead
We are seeking a highly motivated Sales Closer/Community Engagement Specialist to join our growth-focused team at I-Train Africa. This role is ideal for someone who thrives on closing deals and building online community relationships that drive customer retention and advocacy.
You will play a dual role handling high-conversion sales conversations while also managing and engaging communities on our lead nurturing platforms, where many of our prospects and learners interact daily.
Key Responsibilities:
Sales Closing:
- Follow up with warm leads and convert them into paying customers (via DMs, calls, and voice notes).
- Conduct tailored product/program demos and consultative sales calls.
- Manage a robust sales pipeline using CRM tools and follow-up systems.
- Meet or exceed monthly and quarterly conversion targets.
- Handle objections professionally and close high-ticket programs confidently.
Community Engagement:
- Manage and engage I-Train Africa’s lead and prospect communities.
- Spark meaningful conversations, respond to inquiries, and provide timely updates.
- Share success stories, testimonials, offers, and program updates to keep communities warm and ready to convert.
- Collaborate with the marketing and social teams to improve lead nurturing through community touchpoints.
- Monitor group activity, provide feedback, and suggest community growth strategies.
Required Skills & Competencies:
- Proven experience in high-ticket or consultative selling.
- Strong understanding of online communities and social listening.
- Excellent verbal and written communication skills (especially for voice notes, texts, and chats).
- Objection handling, negotiation, and persuasive closing skills.
- CRM and lead tracking tool proficiency (e.g., HubSpot, Zoho CRM, Trello).
- Familiarity with WhatsApp Business, Telegram, and community automation tools.
- Basic knowledge of sales funnels, email sequences, and landing pages.
Qualifications:
- 2+ years experience in sales, telesales, or customer engagement.
- Experience managing digital communities is highly desirable.
- A bachelor’s degree in business, marketing, or communication is preferred.
- Demonstrated ability to work independently and meet sales targets in a hybrid work model.
Method of Application
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