ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. As part of its growth strategy, ipNX seeks to also extend its services to small and medium sized businesses and residential customers. In the long term, ipNX has determined that it needs also to have a strategic presence in the wire line market to ensure that we will be able to provide future services, which require high bandwidth in the last mile.
Job Summary
- We are currently seeking a sales operations data analysis officer to join our team. The Data analysis and Sales Operations officer is responsible for data analysis in the retail division and administrative operations of retail sales.
- This is a centralized sales function that is designed to handle data analysis for the division and backend sales operations across the regions. The role is responsible for data sourcing and analyzing.
- Other functions include documentation, filing, project monitoring and reporting as well as management of various sales applications. The Sales operation officer is also responsible for process documentation and other business analysis deliverables within the department.
Responsibilities
- Interpret and analyze complex datasets to provide actionable insights for the business.
- Clean business data and carry out statistical analysis to extract meaningful insights.
- Analyze trends and support data-driven decisions within the division.
- Create visualizations to communicate analytical findings to team members.
- Conduct statistical analysis on research data to identify trends and patterns
- Design and implement surveys to collect relevant consumer and market data
- Support all sales operations activities across regions to facilitate performance of manned sales channels such direct sales, tele-sales and indirect sales agents.
- Hands-on management of all trade exhibitions and outreach to promote ipNX products and services.
- Maintain and update critical sales data and reports.
- Process and deliver Proforma invoice to prospective SME clients who require it for sign-up.
- Initiate, track and report survey requests for new builds (major rollouts or backbone extensions). Carryout regular follow-ups for prompt delivery of project bill of materials, designs and high-level descriptions.
- Carryout financial analysis for proposed backbone extensions and communicate project viability to relevant stakeholders.
- Generate Adhoc reports and submit within approved timeline
- Screen and onboard indirect sales agents under the Community Retail Agents and FOS Independent Sales Agents programme.
- Lead branding efforts of CRA’s stores to create awareness and promote ipNX products and services.
- Validate invoices and process commission fee for Community Retail Agents and FOS Independent Sales Agents.
- Verify activated sales for each direct sales agents and process monthly commission schedule for payroll approval and settlement.
Qualifications and Requirements
- B.Sc in Accounting / Statistics / Marketing / Sales / Data Analysis / related disciplines
- At least 3 years experience within the telecoms or FMCG space with adequate analytical, project management, documentation and administrative skills and competencies.
- Must demonstrate interpersonal capabilities and leadership.
- Business/Project Management Qualification
- Excellent Microsoft Office Suite Competence especially Excel
- Demonstrate a high level of organization and quality with multitasks, efficiency & priority setting
- Understanding of the B2C sales environment.
- Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization
Method of Application
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