Senior QA Engineer: Automation at Clickatell

Clickatell is a global leader in mobile messaging and transaction services, which enable its customers to connect, interact and transact with their business partners and communities on the mobile phone. Video: Ontbytsake (Breakfast Matters) Profile of Clickatell Clickatell's global footprint means that it can deliver short message services (SMS) through it’s next-generation Clickatell Message eXchange (CMneXt) to over 960 mobile networks in over 220 countries and territories, with the potential to reach 6 billion mobile phone users - more than 80 percent of the world’s population. In addition, with Clickatell Transaction eXchange (CTX), it provides the essential link between mobile consumers and their financial institution, with services like airtime top-up. More than 15,000 enterprise, government, medium and small business customers and application developers have embraced Clickatell’s technology solutions. Founded in 2000, Clickatell is headquartered in Redwood City, California, USA.

Purpose

• We are looking for a pacesetting, creative and talented testing automation specialist with strong scripting skills.
• The purpose of this role is to work closely with Test Management to use ensure high quality and efficient testing practices.

We Do The Right Things

Responsibilities of the Role

• Apply various testing methods and tools to technically test Clickatell's products and integration to other applications and services
• Assist in testing process for major feature releases, and finding opportunities for automation
• Write and maintain automated test scripts and frameworks for functional, regression and end-to-end testing
• Ensure automated test frameworks are integrated into the software development process
• Convert existing manual regression tests into automated test solutions
• Partner with multiple engineering teams and other QA engineers to understand and fill gaps in our testing ecosystem
• Identify and provide assessments of potential risks affecting schedule or quality, escalating matters to management and relevant stakeholders as needed

We Are On A Learning Journey

Requirements of the Role

• Computer Science Degree (preferred)
• 5+ years of experience in Automation framework development using Java/selenium with exposure to TDD, BDD (Essential)

Work Experience:

• Programming Experience In Java Or Other Language
• Test Automation experience of Asynchronous web application protocols like WebSockets
• Test Automation experience of Chat Commerce Applications
• Git or other source control management tools
• AWS (Amazon Web Services) or other cloud-based infrastructures
• Microservices architecture testing
• Integration with telecommunications service providers
• Knowledge and Abilities: 
• Manual and automated testing using tools such as Selenium, Postman, Swagger, REST Assured, TestNG (preferred)
• Testing web services and APIs with XML and JSON payloads (preferred)
• BDD and Cucumber (preferred)
• JIRA, Confluence, and bug tracking tools such as TestFLO (preferred)
• Reporting tools such as Allure (preferred)
• Build and automation tools such as Jenkins and Maven (preferred)
• Databases SQL language and scripting (PostgreSQL, MySQL) (preferred)
• A Bit About You: Tactical 
• Behavioral competency requirements of a Pacesetter: 
• Cultivating Talent: Actively drives the development of skills and strengths within the team, and recognizes achievements. Coaches the team on procedures, technical issues and priorities. Leads and contributes to a positive team environment with open communication and clear goals. Listens to team members' feedback and resolves any issues or conflicts.
• Managing Resources: Manages resources optimally by making the right decisions that impacts how resources are used and for what benefit. Accurately estimates, forecast, projects, and monitors available levels of relevant resources and makes the right calls.
• Expert Exchanges: Seeks and communicates insights. Acts as access point for information within their team and throughout the organization, and ensures sharing of key learnings. Prepares and presents reports, and updates advising on performance and capacity.
• Risk Mitigation: Resolves problems that are relatively complex and drives decision-making processes. Systematically processes key factors when resolving conflict, managing risk, ensuring compliance and addressing quality concerns.
• Foster Teamwork: Builds relationships and influentially engages across teams to elevate performance. Facilitates brainstorming that delivers the best solutions. Encourages an inclusive culture where voices are heard and being open-minded is valued.
• Emotions and Performance: Puts effort into managing the link between emotions and performance that helps others do their best work by increasing self-awareness and reducing blind spots. Fosters a safe environment where others feel comfortable to take smart risks and build relationships.
• Drive Execution: Develops tactical plans that support the strategy and plans the detail of theprojects, activities, and resources to deliver the goal.
• Coordinating Activity: Develops and manages processes conceptually and technically. Plans, monitors work, and accurately reads situations to course correct and ensure expectations are met.
• Navigating Change: Delivers change by bringing the team together, aligning their work and navigating them through the process. Stays on track by being optimistic and focusing on what is in their control. Executes by getting the right things done by the right people to deliver results.
• Driving Performance: Relentlessly reviews dashboards, systems, KPIs, procedures, and processes, and drives the team's performance to incrementally improve results. Ensures processes are effective while aligning to best practice and increasing value.

Method of Application