Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market.
Job Description
- Operating and maintaining the ICT infrastructure (Servers, storage, Appliances) under the supervision of the Head of the department.
- Maintaining the design, drawings and documentation of the Network and Systems.
- Configuring and maintaining DNS Appliances or Servers.
- Configuring and maintaining monitoring tools: SolarWinds, PRTG, Cacti.
- Configuring and maintaining Mail Servers and other application servers (Windows and Linux)
- Ability to design disaster recovery procedures for the backbone, servers, applications, and services
- Responsible for the Performance and Monitoring of the ICT Infrastructure.
- Maintaining the ISP’s servers and clients’ collocating servers.
- Supporting the OSS (Servers and Routers) of the Billing System.
- Maintaining the Company’s IT Infrastructure.
- Provide network and IT solutions for corporate clients and support them.
- Providing necessary remote or on-site support to our corporate clients.
Reporting:
- Document all processed tasks
- Perform reporting as per procedures of Reporting based on KPIs
- Evaluating the service, QOS, and Equipment.
Personal Responsibilities:
- Responsible for all assigned equipment to his team
- Should maintain a high level of personal responsibility in order to be an example to his colleagues
- Abide by and apply the rules and regulations of the department and the company as a whole
- Responsible for achieving any assignment given by his Manager
- Keeping up to date with departmental and company notification via Emails, Notice boards and other mediums
- Keeps himself up-to-date with the technologies used by the company
- Round-the-clock ability and readiness for any kind of urgent intervention due to any faced problem.
- Possess a customer-centric attitude and the will to visit them when the need arises.
Method of Application
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