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Software Quality Assurance Engineer at NewGlobe

NewGlobeLagos, Nigeria Software Development
Full Time
NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a comprehensive system transformation platform and data-driven educational services,

About The Role

  • We are looking for a full time Quality Assurance Engineer to join our new Lagos, cross-functional software development teams, which will build the software that powers and improves our platform of educational tools. The Lagos team will have a special focus on the parts of the system that are more customer facing, experimental, or strategically important. The key to the QA role on our teams is being a divergent thinker with a curious mind - a collaborator with developers in building great software, not an adversary, nor an order taker.
  • If you’re looking to be a gatekeeper, NewGlobe will not be right for you. If you’re looking to get a perfect set of requirements handed to you, NewGlobe will not be right for you. On the other hand, if you’re all about being an enabler of teams, curiosity and innovation, and more than anything, about automation and repeatability, then NewGlobe might just be your next gig.
  • You will report to one of our software development team leads.

What You Will Do

  • Collaborate with team members and business stakeholders to define acceptance criteria for software development projects, including participation in the design and estimation of new software to ensure that testing is not an afterthought
    Create and execute testing plans that include an appropriate combination of manual and automated testing, carefully reporting issues using structured tools and standards
  • Advocate for a culture of automation and repeatability - and then get your hands dirty to make it a reality
    Follow testing practices to ensure the functional correctness, usability, scalability, and security of NewGlobe software
    Help resolve “works on my machine” automated testing issues by pairing with our software developers to run down environmental, network, or other complicating factors
  • Deliver and manage automated testing tools for the constantly evolving needs of our various software platforms, including a range of web and mobile applications running across a variety of devices
    Integrate automated testing tools into build pipelines to promote a culture of continuous delivery
    Participate in the design, rollout, and use of monitoring tools in order to identify and resolve issues and ensure continuous integration of data into warehouses
  • Devise approaches for validating and monitoring off-the-shelf and third-party software
  • Participate in the design and use of application monitoring tools to reduce mean time to response and to maximise uptime
  • Provide third-line technical support to in-house users

What You Should Have

  • Bachelor's degree with excellent academic performance
  • 4+years overall commercial software experience at the enterprise level
  • Experience with different testing tools and patterns, such as contract testing for APIs and end-to-end testing for apps. Proficiency with other types of testing, such as load testing, penetration and security testing, or usability testing a major plus
    Comfort with both Windows and Linux/Ubuntu
  • A desire to learn new tech stacks and frameworks - if you’ve only got experience in a particular platform and you think that makes it the right answer, NewGlobe is not right for you

Nice to haves:

  • DevOps experience at the enterprise level
  • Hands-on experience across with a continuous delivery platforms (e.g. Jenkins, Go.CD, CircleCI, TFS)
  • Hands-on experience with Code as Infrastructure tools (Puppet, Chef, Ansible, etc.)
  • Experience in cloud platforms (AWS, Azure)
  • Experience in containerisation (Docker) and containerisation infrastructure (Kubernetes, Docker Swarm, etc.)
  • A proactive mindset and comfort working without constant supervision
  • Flexibility to respond to the changing needs of the business
  • Ability to prioritise and carry out multiple tasks
  • Fast learner, energetic, and enthusiastic

You’re also

  • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
  • A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
  • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
  • A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
  • A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
  • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.
     

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