eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with services, expertise and products focused on making the business of healthcare delivery work for everyone, through technology-enabled optimizations. We believe that if health is a right, proven digital health solutions and expertise such as ours should not be a privilege. Working with participants across the spectrum of healthcare, from individuals, healthcare providers, government departments and stakeholders, insurance organizations, pharmaceutical companies, and various private sector players, we enable high performance across the continuum of healthcare delivery and management.
Job Description
- The Quality Assurance Officer is responsible for the quality of all products of the organization.
- He/she ensures that all standards required for production are met at all times.
- The Officer also tracks output produced by each team across the organization.
Responsibilities
- Developing a workflow for product inspection. Identifying and resolving workflow and production issues.
- Designing comprehensive test plans that outline the testing approach, test objectives, test cases, test data, and testing resources required for each phase of the software development lifecycle.
- Developing and maintaining automated test scripts using testing frameworks and tools to improve testing efficiency, repeatability, and coverage across different platforms and environments.
- Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
- Collaboration across teams to accurately track quality of outputs.
- Early identification of errors in the production process.
- Preparing and implementing quality assurance policies and procedures
- Performing routine inspections and quality tests.
- Documenting quality assurance activities and creating audit reports.
- Ensuring product meets client expectations and demands.
- Developing new standards for production and design, with improvements as needed, and creating testing protocols for implementation across all service lines.
- Creating training materials and operating manuals.
- Undertake software testing & troubleshooting tasks.
- Draft & Update Quality Assurance policies & procedures.
- Interpret standards & procedures.
- Plan, conduct, and monitor testing and inspection of products to ensure quality.
- Collect, Compile Data on current Quality standards and analysis to identify areas for improvement.
- Investigate Client complaints and non-conformance issues across teams.
- Identify areas for improvement in the Quality System.
- Identify training needs/ interventions in the Quality system.
- Analysis of software and systems to mitigate risk and prevent software issues.
- Detect bugs/errors and track effectively using bug tracking tools such as Jira.
- Create test cases, test templates, and test plan documents.
Qualifications and Skills
- Minimum of a Bachelor’s degree in Quality Assurance, Software Testing or other related fields.
- Knowledge of Unit, Functional, Load, API testing, etc, and automated testing
- Seven (7) years of Working knowledge of Automation tools, methods, and concepts of quality assurance.
- At least seven (7) years of experience in software testing, mobile application testing and website testing.
- Web data aggregation testing, Data analysis.
- Knowledge of Python is a plus.
- Knowledge of testing tools for various tests.
- Knowledge of new technology trends.
- Experience creating test plans/strategy.
- Ability to pay attention to details in finding bugs.
- He/she must have strong analytical skills.
- Strong computer skills.
- Confidence, to present and explain ideas to clients and colleagues.
- Software engineering skills is an added advantage.
- Full awareness of the competitive business environment in which they work.
- Knowledge of current trends and techniques.
- Professional approach to time costs and deadlines.
- Analytical and problem-solving skills.
- Data collections and analysis.
- Policies and standards development skills.
- User research skills.
- Ethnography & discovery skills.
Method of Application
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