MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all. Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
The Role
- MSI Nigeria is seeking a Software Transformation Advisor to lead and coordinate small-to-mid-sized software projects, automate operational workflows, and deliver reliable data and reporting for decision-making.
Key Responsibilities
Project & Delivery Management:
- Plan, coordinate, and deliver software development projects end-to-end (scoping, requirements, backlog, sprint planning, UAT, deployment, release notes).
- Translate technical concepts into plain, accessible language for diverse, non-technical stakeholders.
- Maintain project documentation (requirements, designs, test plans, runbooks, SOPs, user guides).
- Collaborate across internal teams (IT, Programs, Operations, M&E, Finance, HR).
Solution Development & Automation:
- Digitalization: Automation of manual processes using organization workflow.
- SharePoint: intranet creation/management, sites, lists/libraries, permissions/governance, pages, and web parts.
- Forms & Data Capture: ODK, Adobe forms, Microsoft Forms (survey logic, validation, and data flows).
- Automation: Use AI tools and online form platforms (e.g., Microsoft Power Automate) to automate repetitive tasks and approvals.
- Dashboards: Executive and management dashboards for KPIs, compliance, program performance, and operations.
- Mobile Apps: Develop simple mobile applications (low-code or native-lite) for field/clinic workflows.
Data Engineering & Scripting:
- Build and maintain databases and integrations across SQL Server, MySQL, Oracle, and NoSQL stores
- Write robust Python scripts for ETL, data quality checks, scheduled jobs, and APIs.
- Create and optimize data models, queries, indexes, and stored procedures for performance and accuracy.
- Develop Excel-based data solutions (advanced formulas, Power Query, PivotTables/Charts; VBA where needed).
Platform Administration & Governance:
- Operate in a Windows domain environment (AD, Group Policies, file shares, identity/role-based access).
- Implement and enforce version control (Git), release management, archiving, and change-control practices.
- Ensure proper backup, monitoring, and incident response runbooks for production workloads.
- Uphold information security, data protection, and organizational compliance standards
Key Experience and Qualifications
- Bachelor’s Degree in Computer Science, Information Systems, Engineering, or related field; equivalent experience considered.
- 4 - 5 years of hands-on experience delivering and supporting solutions in a production environment.
- Proven experience coordinating software development projects (roadmaps, backlogs, UAT, deployments).
- Excellent written and verbal communication skills, able to explain technical topics in clear, non-technical language to large, diverse teams.
Technical Skills:
- Scripting & Python for automation, data processing, and integrations.
- Database development across SQL Server, MySQL, Oracle, and NoSQL (e.g., MongoDB/Cosmos DB).
- Automation using AI tools and online forms/workflows, including Microsoft Power Automate.
- Adobe form development (Acrobat/AEM), including validations and data bindings.
- SharePoint (Online or On-Prem): intranet sites, content, lists/libraries, permissions, and lifecycle.
- Dashboards for executives and management reporting using Microsoft Power BI and Microsoft Excel.
- Microsoft Power Platform: Power Apps, Power Automate, and Power BI (hands-on delivery experience).
- Microsoft Excel (advanced): Power Query, PivotTables/Charts, data models, and optional VBA.
- Online forms: ODK, Adobe, Microsoft Forms (design, logic, data routing).
- Simple mobile apps (Power Apps/AppSheet/Flutter-lite/Android Studio-basic or equivalent low-code).
- Versioning, archiving, and release management using Git (branching, tagging, PRs) and structured documentation.
- Team collaboration within a Windows domain environment.
Desirable (Nice to Have):
- Experience with Microsoft Power Platform center of excellence (CoE) toolkits and SharePoint governance (PnP/ShareGate).
- Familiarity with REST APIs, webhooks, JSON, OAuth, and basic microservice or container concepts.
- Experience in NGO/healthcare or multi-site field operations contexts.
- Knowledge of information security and data protection best practices (e.g., ISO 27001 principles).
- Certifications: Microsoft 365/Power Platform, Scrum/Agile (PSM/CSM), SQL (MS/Azure/Oracle).
Core Competencies:
- Delivery focus: prioritizes business value, meets deadlines, and manages trade-offs.
- Stakeholder management: facilitates workshops, gathers requirements, and manages expectations.
- Problem-solving: diagnoses issues quickly, proposes pragmatic solutions, and documents decisions.
- Quality mindset: testing discipline (unit, integration, UAT), peer reviews, and measurable acceptance criteria.
- Data & detail orientation: ensures data accuracy, traceability, and repeatability of processes.
- Teamwork & coaching: collaborates across IT and programs; mentors junior contributors or interns.
Tools Likely to Use:
- Microsoft 365 & Windows Server/AD, SharePoint Online/On-Prem.
- Microsoft Power BI / Excel (Power Query, DAX basics), Python.
- SQL Server, MySQL, Oracle, NoSQL (e.g., MongoDB).
- ODK, Microsoft Forms, Adobe (Acrobat/AEM) Forms.
- Power Apps / AppSheet (or similar low-code for mobile).
- Power Automate (or similar RPA/workflow tools).
- Git (GitHub/Azure DevOps/GitLab), basic CI/CD (pipelines, artifacts).
Method of Application
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