For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog technology driving economic development, prosperity and self-sufficiency across the continent. Right now, IHS is leading a new telecoms service sector driven by the growth of middle class business and consumer demand for mobile and data. We are the partner of choice for Africa’s and the world’s leading network operators because they demand the widest reach and highest reliability for their customers, and the highest standards of governance and operational excellence for themselves. Our long-term contracts and strong sustainable cash flows mean IHS is a unique, low risk entry point for investment in Africa. Over the last four years, IHS has brought over US$5 billion of investment to the continent. Our belief is that the future economic and social development of Africa will be exponentially accelerated by mobile connectivity, and our team of over 1,000 engineers in five countries is focused on making this happen. We are committed to developing our people and the communities we serve, and to help people and businesses across the region build a powerful, prosperous future - by Africa and for Africa. IHS is Africa’s leading mobile infrastructure company. Founded in 2001 by an experienced team of engineers and business people, IHS serves clients responsibly in the building and managing of effective telecommunications infrastructure and by employing the highest quality people, services and equipment.
Job Description
As Specialist, Project Support you will support timely execution and delivery of retrofitting and upgrade projects.
Key Roles & Responsibilities
- Act as coordination/ facilitation point between project teams, contractors, and regional operations teams.
- Track and review project progress and tasks to ensure deadlines are met.
- Liaise with the regional Project Support Specialists and vendors to ensure approved assets are deployed on time and meet regional requirements.
- Assist in requirements gathering to aid project planning.
- Monitor network performance (pre-infrastructure uplift) against expectations (post-infrastructure uplift) and adjust as required.
- Support post-implementation issues on deployed assets and follow up with vendors for timely resolution.
- Update and maintain accurate database of deployed assets.
- Ensure regional teams obtain vendor documentation and sign-off (Job Completion Certificate) for completed work.
- Convey access ref requests from vendors to NOC and ensure job work orders are approved by Field Service Engineers, Field Operations Team Leaders, and other relevant stakeholders.
- Promote communication between colleagues for the benefit of information flow and to curb any problems that may arise.
- Prepare and submit reports to the Manager, Project Support & Delivery on all matters pertaining to job area.
- Manage relationships with partners/vendors.
- Perform other tasks and duties as assigned by the Senior Manager, Asset Management.
Functional Competencies:
- Project Management
- Workload Management
- Network Operations Management
- Stakeholder Management
- Problem Solving
- Integration Management
Behavioural Competencies:
- Collaboration & Teamwork
- Analytical Thinking
Qualifications
- Bachelor’s degree in Telecommunications Engineering or related discipline.
- Professional certification, e.g. PRINCE2, PMP, etc, will be an asset.
- +5 years’ relevant work experience.
Method of Application
Signup to view application details.
Signup Now
