Techduce Africa is a Software Development Leading Company in Africa. The organization focuses on web-based business tools and information technology, including an office tools suite, Internet of things management platform, and a suite of IT management software. The company provides IT services from subsidiaries like DuceCampaign, DuceHost, DuceBot, DuceCRM, DuceIOfice, DuceStore and DuceDocu
Description
- Responsible for creating documentation that helps users understand and use the software products.
Responsibilities
- Understanding and researching technical concepts, products, and processes
- Creating clear, concise, and accurate technical documents, such as user manuals, installation guides, and online help
- Collaborating with subject matter experts and development teams to gather information and ensure documentation is complete and accurate
- Organizing and structuring information to make it easily accessible and understandable for the target audience
- Keeping up-to-date with new technologies and trends in technical writing
- Revising and updating existing documentation as products or processes change
- Ensuring that documentation meets quality and style standards and adheres to company guidelines
- Utilizing a variety of formats, including text, images, and diagrams, to effectively communicate information
- Ensuring that documentation is accessible, inclusive, and meets legal and regulatory requirements.
Qualifications
- A bachelor’s degree in technical writing, English, journalism, or a related field
- Strong writing, editing, and proofreading skills
- Experience researching and writing technical documents, such as user manuals, installation guides, and online help
- Familiarity with technical writing tools, such as MadCap Flare, RoboHelp, or Adobe FrameMaker
- Knowledge of structured authoring, such as XML or DITA, and content management systems
- Ability to understand and communicate complex technical concepts
- Good interpersonal skills and the ability to work effectively with subject matter experts and development teams
- Excellent organization and project management skills, as technical writing often involves managing multiple projects simultaneously
- Familiarity with industry and company-specific standards and guidelines for technical writing
- Ability to work independently and as part of a team
- Understanding of accessibility and inclusive design principles.
Method of Application
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