To inspire the world with innovative technology,support and services that enrich peoples lives and contribute to a socially responsible, sustainable future.Providing products and services that give customers the best satisfaction
- As an Accessories Technical Engineer, you will be responsible for ensuring the functionality, quality, and customer satisfaction of various accessories such as headphones, speakers, cables, and other peripherals.
Responsibilities:
- Conduct quality control inspections on accessories to ensure they meet established standards and specifications.
- Diagnose and troubleshoot technical issues with accessories such as headphones, speakers, cables, and other peripherals.
- Perform repairs and maintenance on defective accessories to restore functionality and reliability.
- Test and evaluate new accessories to determine compatibility, performance, and reliability.
- Install, configure, and troubleshoot accessories for customers as needed.
- Provide technical support and assistance to customers regarding accessory usage, troubleshooting, and repairs.
- Collaborate with vendors and suppliers to address product defects, quality issues, and warranty claims.
- Keep accurate records of repairs, inventory, and customer interactions.
- Stay updated on the latest advancements, trends, and developments in accessory technology.
Requirements:
- Bachelor's degree in Electrical Engineering, Information Technology, or related field.
- Proven experience in troubleshooting, repairing, and maintaining accessories such as headphones, speakers, cables, and other peripherals.
- Solid understanding of electrical principles, components, and systems relevant to accessories.
- Proficiency in using diagnostic tools and equipment for testing and repairing accessories.
- Strong analytical and problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
- Excellent communication and customer service skills with the ability to interact effectively with customers and team members.
- Ability to work independently and collaboratively in a fast-paced environment.
- Relevant certifications in electronics repair or technical support will be an advantage.
Method of Application
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