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Networking and Tech Support Jobs in Nigeria

View Networking and Tech Support jobs below.

  • IITA - International Institute of Tropical Agriculture logo

    Communication Officer

    IITA - International ..Oyo, Nigeria28 May

    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and ...

    Onsite
  • Unified Payment Services Limited logo

    Data Centre Administrator - IT Support

    Unified Payment Servi..Lagos, Nigeria28 May

    UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium ...

    Onsite
  • Cavista logo

    Progress Database Engineer

    CavistaLagos, Nigeria28 May

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Remote
  • PG Consulting limited logo

    IT Support Services Manager

    PG Consulting limitedKogi, Nigeria28 May

    PG Consulting limited is a business optimization consulting firm that leverages the techniques of business research, cutting edge innovation and scientific ...

    Onsite
  • dLocal logo

    Regional Delivery Implementation Head – MEA/APAC

    dLocalLagos, Nigeria28 May

    dLocal is a technology company and the #1 payments leader with a single solution focused on Latin America and other emerging markets. This role requires a mix ...

    Remote
  • Prime Montessori School logo

    ICT Teacher

    Prime Montessori Scho..Lagos, Nigeria28 May

    Prime Montessori Nursery and Primary School (PMS) is not just one of those private schools which came to rescue several thousands of school age children, but ...

    Onsite
  • Agro Preciso Ltd logo

    Assistant IT Officer (NYSC)

    Agro Preciso LtdAbuja, Nigeria27 May

    Agro Preciso Ltd. is a social impact agri-business organisation specialising in sustainable agriculture, economic circularity, and environmental regeneration. ...

    Onsite
  • Berger Paints Nigeria Plc logo

    Systems Administrator

    Berger Paints Nigeria..Lagos, Nigeria27 May

    Founded on the 9th Day of January, 1969, Berger Paints Nig. Plc is a leader in the manufacturing, development, distribution and sale of paints and coatings to ...

    Onsite
  • Ericsson logo

    Head of CSS Service Delivery WSA

    EricssonAbuja, Nigeria27 May

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Guinea Insurance plc logo

    IT Security / Cloud / Network Administrator

    Guinea Insurance plcLagos, Nigeria27 May

    The history of GUINEA INSURANCE PLC dates back to the year 1948 when British West African Corporation Limited (BEWAC) opened an Insurance Department and became ...

    Onsite
  • CISCO logo

    Cisco EDGE Solutions Engineer

    CISCOLagos, Nigeria27 May

    Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you ...

    Onsite
  • Netcom Africa logo

    Network Engineer (Entry-Level)

    Netcom AfricaLagos, Nigeria27 May

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Benin Electricity Distribution Plc. (BEDC) logo

    Desktop Engineering Technologist

    Benin Electricity Dis..Edo, Nigeria27 May

    Benin Electricity Distribution Plc. (BEDC) is one of the retail electricity distribution companies licensed by the federal government Benin Electricity Disco ...

    Onsite
  • MSI Reproductive Choices logo

    Communications Officer

    MSI Reproductive Choi..Abuja, Nigeria27 May

    MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to ...

    Onsite
  • MacTay Consulting logo

    Operations Intern

    MacTay ConsultingLagos, Nigeria27 May

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • Credit Direct Limited logo

    Senior Application Support Engineer

    Credit Direct LimitedLagos, Nigeria27 May

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.