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Networking and Tech Support Jobs in Nigeria

View Networking and Tech Support jobs below.

  • AB Microfinance Bank logo

    IT Change Officer

    AB Microfinance BankLagos, Nigeria30 October

    AB Microfinance Bank Nigeria is a foreign-owned financial institution, based in Lagos state, which offers a broad range of financial services to micro, small ...

    Onsite
  • Mecer Consulting Limited logo

    IT Auditor

    Mecer Consulting Limi..Lagos, Nigeria30 October

    Established in 2014, Mecer consulting is a sister company of Dil Consulting limited; which was established 2004. MECER is a consulting firm with world class ...

    Onsite
  • Mecer Consulting Limited logo

    Database Administrator

    Mecer Consulting Limi..Lagos, Nigeria30 October

    Established in 2014, Mecer consulting is a sister company of Dil Consulting limited; which was established 2004. MECER is a consulting firm with world class ...

    Onsite
  • iRecharge Tech-Innovations logo

    IT Infrastructure Specialist

    iRecharge Tech-Innova..Lagos, Nigeria30 October

    iRecharge Tech-Innovations is an internet-powered distribution platform that enables users to purchase virtual products and services such as airtime and mobile ...

    Onsite
  • Bave Design Studio logo

    Website Support Staff

    Bave Design StudioLagos, Nigeria30 October

    Bave Design Studio is a web design company that specializes in WordPress design, Shopify Design. We create beautiful designs that satisfy you and attract your ...

    Remote
  • ParallelScore logo

    Blockchain Engineer

    ParallelScoreLagos, Nigeria30 October

    Parallel Score is a product development firm that develops data and user-centric solutions by leveraging designs, engineering, and innovative thinking. We are ...

    Onsite
  • AB Microfinance Bank logo

    IT Service Desk Officer

    AB Microfinance BankLagos, Nigeria30 October

    AB Microfinance Bank Nigeria is a foreign-owned financial institution, based in Lagos state, which offers a broad range of financial services to micro, small ...

    Onsite
  • AB Microfinance Bank logo

    Database Administrator

    AB Microfinance BankLagos, Nigeria30 October

    AB Microfinance Bank Nigeria is a foreign-owned financial institution, based in Lagos state, which offers a broad range of financial services to micro, small ...

    Onsite
  • Teach For All logo

    Lead Designer

    Teach For AllNigeria30 October

    The Teach For All network is developing collective leadership in classrooms and communities around the world Teach For All is a network of 48 independent, ...

    Onsite
  • Tobams Group logo

    Chief Technology Officer (CTO)

    Tobams GroupLagos, Nigeria30 October

    Tobams Group is a leading provider of digital solutions, focusing on mobile app development, website design, tech talent acquisition, and strategic marketing, ...

    Remote
  • Federal Medical Centre, Epe logo

    Computer Engineer

    Federal Medical Centr..Lagos, Nigeria30 October

    Federal Medical Centre, Epe Formally General Hospital Epe, a secondary health care delivery centre in Epe division of Lagos State.Requirements: A degree in ...

    Onsite
  • Stanbic IBTC logo

    Lead, Intelligent Automation

    Stanbic IBTCLagos, Nigeria30 October

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Baobabplus logo

    Head of IT Operations

    BaobabplusLagos, Nigeria29 October

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Agrisiti logo

    Outreach & Communications Officer

    AgrisitiNigeria29 October

    Agrisiti is an agri-tech company that provides you with agricultural hardware solutions to help you grow your own food for livelihood and subsistence. ...

    Remote
  • Universal Human Resource Consult logo

    IT Manager

    Universal Human Resou..Abuja, Nigeria29 October

    Universal Human Resource Consult is a HR Consulting firm that effectively manages Private and Government Organisations, ensuring deployment, engagement and ...

    Onsite
  • Reliable Steel & Plastic Ind. Ltd. logo

    IT Officer

    Reliable Steel & Plas..Anambra, Nigeria29 October

    Reliable Plastic was incorporated on April 28th, 1998. We have been committed to providing the best quality products to our customers since its inception. ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.