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Networking and Tech Support Jobs in Abuja

View Networking and Tech Support jobs in Abuja below.

  • Gemini Engineering logo

    SMS VAS Engineer

    Gemini EngineeringAbuja, Nigeria28 February

    Gemini is a reputable value added service (VAS) aggregator in Nigeria. We are a leading provider of VAS and Bulk SMS routing services.Job Details  Skills ...

    Hybrid
  • Machine and Equipment Corporation Africa Limited (MECA) logo

    IT Intern

    Machine and Equipment..Abuja, Nigeria28 February

    Machine and Equipment Corporation Africa Limited (MECA) is an Engineering, Operations and Technical Asset Management Corporation. Our unique industry ...

    Onsite
  • Proxynet Communications Limited logo

    Educator (Coding, Computer Science, ICT, Robotics)

    Proxynet Communicatio..Lagos, Abuja, Nigeria25 February

    Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise ...

    Onsite
  • Prixair logo

    I.T Manager

    PrixairAbuja, Nigeria24 February

    Prixair comprises of Prixair Hotels, Prixair Catering, Prixair Properties, Prixair Studio and Flames Restaurant. We are the leading hospitality company, ...

    Onsite
  • Phase3 Telecom logo

    Shift Engineer - Network Operations Center

    Phase3 TelecomAbuja, Nigeria24 February

    Phase3 Telecom is Africa’s leading aerial fibre optic network infrastructure provider, delivering world class connectivity and network solutions to the ...

    Onsite
  • IT Horizons Limited logo

    Solution Architect

    IT Horizons LimitedLagos, Abuja, Nigeria21 February

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • Husk Power Systems logo

    IT Support

    Husk Power SystemsAbuja, Nigeria20 February

    Husk is one of the world’s leading distributed utilities. Founded in 2008, the company provides reliable power to rural communities and businesses, entirely ...

    Onsite
  • Solina Centre for International Development and Research (SCIDaR) logo

    Information Technology (IT) Audit & Compliance officer

    Solina Centre for Int..Abuja, Nigeria19 February

    The Solina Group comprises four subsidiaries that provide a diverse range of services aimed at improving the effectiveness of our clients including ...

    Onsite
  • Total Secure Nigeria logo

    Security System Engineer (Security Systems Design & Configuration)

    Total Secure NigeriaAbuja, Nigeria18 February

    At Total Secure Nigeria we are very confident that we will become your preferred choice for security and defence products throughout Nigeria. Through our ...

    Onsite
  • IpNX Nigeria Limited logo

    Service Fulfillment Technician

    IpNX Nigeria LimitedAbuja, Nigeria13 February

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Jubaili Agrotec Limited logo

    IT Helpdesk Officer

    Jubaili Agrotec Limit..Abuja, Nigeria11 February

    Jubaili Agrotec ltd was established in 2002 (in Nigeria) by the sons of Abdullatif Jubaili as the fruit of their strong solid experience in the field of ...

    Onsite
  • Mar and Mor Integarted Services logo

    IT Support Officer

    Mar and Mor Integarte..Abuja, Nigeria11 February

    MAR&MOR is a building services company that is passionate about customer satisfaction, best practices and standards compliance. We provide semi-last mile ...

    Onsite
  • Deloitte logo

    ICT Manager, Clinical and ERP Applications

    DeloitteAbuja, Nigeria11 February

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Husk Power Systems logo

    GIS Analyst

    Husk Power SystemsAbuja, Nigeria11 February

    Husk is one of the world’s leading distributed utilities. Founded in 2008, the company provides reliable power to rural communities and businesses, entirely ...

    Onsite
  • Mosra Enerji Limited logo

    IT Support Officer

    Mosra Enerji LimitedAbuja, Nigeria10 February

    Mosra Enerji Limited (formally known as Dalkiranlar Enerji Limited) has been a market leader in energy transmission and distribution in Nigeria since 2010. In ...

    Onsite
  • Pishon and Brooks Advisory Services logo

    Head ICT

    Pishon and Brooks Adv..Abuja, Nigeria10 February

    Pishon & Brooks Advisory Services Limited (PBAS) is a professional services firm that supports her clients by managing their end-to-end HR Processes in order ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.