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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Equinix Nigeria logo

    IP L2 Support Engineer

    Equinix NigeriaLagos, Nigeria03 February

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Hybrid
  • UNILAG Consult Limited logo

    IT Officer

    UNILAG Consult Limite..Lagos, Nigeria03 February

    UNILAG Consult Limited is the independent consultancy arm of the University of Lagos (UNILAG), Nigeria. Established in 1983 and incorporated as a limited ...

    Onsite
  • Cobranet Limited logo

    NOC Engineer

    Cobranet LimitedLagos, Nigeria03 February

    Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of ...

    Onsite
  • Dimension Data logo

    Senior Network Engineer

    Dimension DataLagos, Nigeria03 February

    Founded in 1983, Dimension Data is a USD 8 billion global leader in designing, optimising, and managing today’s evolving technology environments. This ...

    Onsite
  • Emile Creer Innovations Limited logo

    IT Specialist / Patient Care Coordinator

    Emile Creer Innovatio..Lagos, Nigeria03 February

    At Emile Creer Innovations Limited, we understand that safety is a cornerstone of productivity and success. That’s why we offer a wide range of personal ...

    Onsite
  • Capsgain Solutions logo

    Head of Marketing/Growth Lead

    Capsgain SolutionsLagos, Nigeria03 February

    Capsgain Solutions is a full range eCommerce company. We research, design, develop and market products that makes life easier and better using the latest ...

    Hybrid
  • Vetsark Limited logo

    Communications Lead

    Vetsark LimitedLagos, Nigeria03 February

    We Predict We Prevent and Manage Diseases OutbreakRole Summary We are hiring a Communications Lead to own Vetsark’s public narrative, media presence, ...

    Onsite
  • TF Microfinance Bank logo

    Information Technology Support Officer

    TF Microfinance BankLagos, Nigeria03 February

    TF Microfinance Bank started with the Incorporation of Thinkfinance Services Limited on 6th December 2012. In 2015 the company was granted approval in ...

    Onsite
  • WATT Renewable Corporation logo

    Information Technology Services Specialist

    WATT Renewable Corpor..Lagos, Nigeria03 February

    Headquarted in Calgary, Alberta (Canada), WATT Renewable "WATT"? is a private company incorporated under the laws of Canada. WATT Renewable focuses on ...

    Onsite
  • Alan & Grant logo

    Team Lead, Communications

    Alan & GrantLagos, Nigeria03 February

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    IT Help Desk Officer

    Bosak Microfinance Ba..Lagos, Nigeria02 February

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Change & Adoption Officer, AI Initiatives

    Procept Associates Pr..Lagos, Nigeria02 February

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • Electronic PayPlus Limited logo

    Head, IT and Projects

    Electronic PayPlus Li..Lagos, Nigeria02 February

    Electronic Payplus Limited is a customer focused, smart card and payment solution service provider incorporated in 2004. The company commenced operations in ...

    Onsite
  • Daytona 247 People's Pharmacy and Supermarket logo

    IT Officer

    Daytona 247 People's ..Lagos, Nigeria02 February

    We are Daytona 247 RX & Supermarket, Africa’s most customer focused neighborhood retail store and pharmacy. We exist for homes in need of quality and ...

    Onsite
  • County Cargo logo

    Office Assistant/Digital Support Staff/Customer Service Perosnnel

    County CargoLagos, Nigeria02 February

    County Service Solution Nigeria Limited is a company Limited by shares, registered in the United Kingdom (County service solution Uk. Limited) and in Nigeria ...

    Onsite
  • Dangote logo

    IT Server Operations Analyst

    DangoteLagos, Nigeria02 February

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.