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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Eat'N'Go Limited logo

    Assistant IT Manager (Infrastructure)

    Eat'N'Go LimitedLagos, Nigeria20 November

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Reposebay Human Resources Limited logo

    IT Manager

    Reposebay Human Resou..Lagos, Nigeria20 November

    Reposebay is a boutique recruitment company serving both micro employers and SMEs with customized solutions and human capital growth strategies. Her career ...

    Onsite
  • Ascentech Services Limited logo

    Senior Network Engineer

    Ascentech Services Li..Lagos, Nigeria20 November

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Token Metrics logo

    Tech Lead - Crypto & AI

    Token MetricsLagos, Nigeria20 November

    Token Metrics provides AI-based cryptocurrency ratings and price predictions. Our customers leverage our professional analysts, analytics, and artificial ...

    Remote
  • Token Metrics logo

    Crypto Quantitative Analyst

    Token MetricsLagos, Nigeria20 November

    Token Metrics provides AI-based cryptocurrency ratings and price predictions. Our customers leverage our professional analysts, analytics, and artificial ...

    Remote
  • Cumbrian Consulting logo

    IT Specialist

    Cumbrian ConsultingLagos, Nigeria20 November

    Cumbrian Consult Limited is a dynamic, multi-disciplinary Management Consulting Group. We provide unique insights, expert support services and sustainable ...

    Onsite
  • InterSwitch logo

    Operations Engineer

    InterSwitchLagos, Nigeria20 November

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • InterSwitch logo

    Network Engineer

    InterSwitchLagos, Nigeria20 November

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Engie Africa logo

    Global Hardware Support Officer

    Engie AfricaLagos, Nigeria20 November

    ENGIE is a leading global energy company that builds its businesses around a model based on responsible growth to take on energy transition challenges. We ...

    Onsite
  • Vantegral Consulting logo

    IT Audit

    Vantegral ConsultingLagos, Nigeria20 November

    We are Vantegral Consulting. Our sole aim is to offer value to clients and businesses. With an array of services ranging from recruitment outsourcing, ...

    Onsite
  • First Bank logo

    Team Lead CRM Administration

    First BankLagos, Nigeria20 November

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • Cavista logo

    Senior Linux System Engineer

    CavistaLagos, Nigeria20 November

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • PRIMERO Transport Services Limited logo

    ICT Officer (NYSC)

    PRIMERO Transport Ser..Lagos, Nigeria19 November

    PRIMERO Transport Services Limited was launched on the 12th of November, 2015 by His Excellency Mr. Akinwumi 'Dapo Ambode, the Executive Governor of Lagos ...

    Onsite
  • Atlas Copco logo

    Enterprise Architect - Applications & Integrations

    Atlas CopcoLagos, Nigeria19 November

    With a tradition of innovation dating back to the Group’s foundation in 1873, Atlas Copco’s business has evolved into four distinct business areas, ...

    Onsite
  • AXA Mansard logo

    IT Quality Assurance Analyst

    AXA MansardLagos, Nigeria19 November

    AXA Mansard is a member of the AXA Group, the worldwide leader in insurance and asset management with 157,000 employees serving 103 million clients in 59 ...

    Onsite
  • KNN Corporate Services Limited logo

    Web Portal Officer

    KNN Corporate Service..Lagos, Nigeria19 November

    KNN Corporate Services Limited is a dynamic group of professionals with more than three decades of combined experience in supporting businesses, providing ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.