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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Raphael Group logo

    Course Instructor - Lead Generation Specialist / Appointment Setter (Recorded Sessions)

    Raphael GroupLagos, Nigeria05 December

    Raphael Group is a professional virtual assistant service that connects employers with skilled remote assistants. We offer a wide range of services to support ...

    Remote
  • Compovine Technologies logo

    IT Support Officer

    Compovine Technologie..Lagos, Nigeria05 December

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Compovine Technologies logo

    IT Support Manager

    Compovine Technologie..Lagos, Nigeria05 December

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Dangote logo

    Network Engineer

    DangoteLagos, Nigeria05 December

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Quest Employment logo

    IT Officer

    Quest EmploymentLagos, Nigeria04 December

    At Quest Employment we pride ourselves on being a leading recruitment specialist within the Midlands. We deliver temporary and permanent staffing solutions ...

    Onsite
  • Victoria Waterfront Hotel & Resorts logo

    NOC Engineer

    Victoria Waterfront H..Lagos, Nigeria04 December

    At Victoria Waterfront Hotel & Resorts, we believe in creating an oasis of comfort and sophistication along the picturesque coast of Lagos. Our mission is to ...

    Onsite
  • African Industries Group (AIG) logo

    IT Support Officer

    African Industries Gr..Lagos, Nigeria04 December

    African Industries Group (AIG) is a diversified global conglomerate with a legacy of 51 years of business excellence and sustainable growth. It is ...

    Onsite
  • Crown Interactive logo

    IT Service Delivery Analyst

    Crown InteractiveLagos, Nigeria04 December

    Crown Interactive delivers innovative, cost-effective, service aggregation solutions to the Telecom, Media and Technology-based sectors. Starting in 2005, this ...

    Onsite
  • Equinix Nigeria logo

    IP Planning Engineer

    Equinix NigeriaLagos, Nigeria04 December

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • VIP Express Tourism Limited logo

    IT Specialist

    VIP Express Tourism L..Lagos, Nigeria04 December

    When you seize the opportunity to travel abroad, you ignite an exclusive journey of discovering new worlds. You open yourself up to uninterrupted relaxation, ...

    Onsite
  • Moneyfield Microfinance Bank Limited logo

    IT Support Manager

    Moneyfield Microfinan..Lagos, Nigeria04 December

    Moneyfield Microfinance Bank Limited, one of the leading MFBs licensed by the Central Bank of Nigeria, began business operations in February 2011 to offer risk ...

    Onsite
  • Moneyfield Microfinance Bank Limited logo

    IT Support Officer

    Moneyfield Microfinan..Lagos, Nigeria04 December

    Moneyfield Microfinance Bank Limited, one of the leading MFBs licensed by the Central Bank of Nigeria, began business operations in February 2011 to offer risk ...

    Onsite
  • NIIT logo

    ICT Instructor

    NIITLagos, Nigeria04 December

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • Dangote logo

    IT Field Support Engineer

    DangoteLagos, Nigeria04 December

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Soooc Technology logo

    IT Auditor

    Soooc TechnologyLagos, Nigeria04 December

    At SOOOC Technology, we understand the importance of finding the right talent to drive business success. Our IT resourcing services are tailored to meet the ...

    Onsite
  • Ericsson logo

    Head of Business Operations and Services (BOS), Integrated Services Hub I

    EricssonLagos, Nigeria03 December

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.