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Networking and Tech Support Jobs in Lagos (Page 2)

View Networking and Tech Support jobs in Lagos below.

  • TRANOS logo

    IT Supervisor

    TRANOSLagos, Nigeria26 July

    TRANOS is a diversified engineering and technology company focused on simplifying lives through innovative solutions In over 8 years of existence, TRANOS has ...

    Onsite
  • Vennote Technologies Limited logo

    Senior DevSecOps and Infrastructure Expert

    Vennote Technologies ..Lagos, Nigeria26 July

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Hybrid
  • AA Rescue logo

    IT Officer

    AA RescueLagos, Nigeria25 July

    AA Rescue is a multi-service organization founded in 2003 with the prime focus of giving comfort, removing distress and protecting the Nigerian populace by ...

    Onsite
  • Binary Consulting Limited logo

    Communication and Fundraising Lead

    Binary Consulting Lim..Lagos, Nigeria25 July

    Binary Consulting Limited was incorporated in 2003 to provide comprehensive human resources consulting service to its select clienteles. Our HR Consultants are ...

    Onsite
  • Nairametrics logo

    Public Relations & Corporate Communications Officer

    NairametricsLagos, Nigeria25 July

    Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, ...

    Onsite
  • MTN Nigeria logo

    Engineer - Security Operations, Information Technology

    MTN NigeriaLagos, Nigeria25 July

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Analyst - Testing and Process

    MTN NigeriaLagos, Nigeria25 July

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Olam Agri logo

    IT Infrastructure

    Olam AgriLagos, Nigeria25 July

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support - Umuahia(Nazi) and Festac

    Tranter IT Infrastruc..Lagos, Abia, Nigeria24 July

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • InterSwitch logo

    Lead, Field Operations

    InterSwitchLagos, Nigeria24 July

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • Layer3 logo

    IP Network Engineer

    Layer3Lagos, Nigeria23 July

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Aptech Computer Education logo

    Networking Instructor

    Aptech Computer Educa..Lagos, Nigeria23 July

    Aptech is a global learning solutions company that commenced its education and training business in 1986 and has trained over 7 million students worldwide. ...

    Onsite
  • Centre For Research in Enterprise and Action in Management (CREM) Nigeria logo

    I.T Specialist

    Centre For Research i..Lagos, Nigeria23 July

    CREM is a service provider in the areas of Research & Development, Learning & Development, Consulting, Entrepreneurship Solutions, and Outsourcing Services ...

    Onsite
  • Helium Health logo

    Senior Communications Analyst

    Helium HealthLagos, Nigeria23 July

    Helium Health is a full-service Healthtech company that provides a suite of solutions for healthcare providers, payers, and patients in emerging markets � ...

    Hybrid
  • CapitalSage Technology Limited logo

    Application Security Engineer

    CapitalSage Technolog..Lagos, Nigeria23 July

    Located in the most populous country in the most diverse continent, we have come to realise that conventional financial institutions are handicapped in ...

    Onsite
  • PC Planet logo

    I.T Personnel

    PC PlanetLagos, Nigeria23 July

    Pcplanet.com is Nigeria’s leading online technology retailer committed to providing excellent shopping experience for tech-enthusiasts and mainstream ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.