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Hybrid Networking and Tech Support Jobs in Nigeria

View Hybrid networking and tech support jobs below.

  • InterSwitch logo

    Operations Engineer

    InterSwitchLagos, Nigeria20 November

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • InterSwitch logo

    Network Engineer

    InterSwitchLagos, Nigeria20 November

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    System Administrator

    Moniepoint Inc. (Form..Lagos, Nigeria07 November

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Hybrid
  • Flutterwave logo

    Core Support Engineer

    FlutterwaveLagos, Nigeria07 November

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid
  • Fast Credit Limited logo

    Database Administrator

    Fast Credit LimitedLagos, Nigeria07 November

    Fast Credit Limited (FCL) was established in line with Central Bank of Nigeria regulations to carry out the business of financing personal, business, and ...

    Hybrid
  • Layer3 logo

    IT Support Systems Engineer

    Layer3Abuja, Nigeria04 November

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Hybrid
  • Hugo Technologies logo

    Manager, IT Service Management and Performance

    Hugo TechnologiesLagos, Nigeria02 November

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Hybrid
  • Carbon Nigeria logo

    Senior Cloud Infrastructure Engineer

    Carbon NigeriaLagos, Nigeria30 October

    We empower individuals with access to credit, simple payments solutions, high-yield investment opportunities and easy-to-use tools for personal financial ...

    Hybrid
  • Tezza Business Solutions Ltd logo

    IT Business Analyst

    Tezza Business Soluti..Lagos, Nigeria29 October

    Tezza”(te-zza) from the Italian word "Completezza” embodies our commitment to providing IT and Business Solutions that are comprehensive, through ...

    Hybrid
  • Soft Alliance & Resources Limited logo

    Unix Linux System Administrator

    Soft Alliance & R..Lagos, Nigeria28 October

    Technology is a fundamental part of everyday life and business, yet it remains a mystery to many. With clients and the competition all becoming increasingly ...

    Hybrid
  • InterSwitch logo

    Lead, IT Service Management

    InterSwitchLagos, Nigeria22 October

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • HR Aid logo

    IT Support Specialist

    HR AidLagos, Nigeria22 October

    HR Aid Consults (HR Aid) provides professional Human Resource advisory and consulting services to small businesses. We allow small business owners focus on ...

    Hybrid
  • SportyBet Nigeria logo

    PR & Communications Lead

    SportyBet NigeriaNigeria18 October

    SportyBet - No 1 in Africa As recommended by Footballing Legend Kanu Nwankwo Responsibilities Develop and execute PR strategies including creating and ...

    Hybrid
  • Nokia Nigeria logo

    ON Presales Engineer

    Nokia NigeriaLagos, Nigeria17 October

    As the world’s specialist in mobile broadband, we’ll help you enable your end users to do more than ever before with the world’s most ...

    Hybrid
  • Microsoft logo

    Technology Specialist - Compliance

    MicrosoftLagos, Nigeria16 October

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Hybrid
  • InterSwitch logo

    Team Lead, Operations Assurance

    InterSwitchLagos, Nigeria16 October

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.