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Hybrid Networking and Tech Support Jobs in Nigeria

View Hybrid networking and tech support jobs below.

  • Smartcash PSB logo

    Chief Information Officer

    Smartcash PSBLagos, Nigeria09 July

    SmartCash is a leading and innovative Payment Service Bank with an overarching vision of bridging the financial divide by providing rural and urban Nigerians ...

    Hybrid
  • InterSwitch logo

    Information Security Support Engineer

    InterSwitchLagos, Nigeria09 July

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • InterSwitch logo

    Risk Information & Communication Manager

    InterSwitchLagos, Nigeria09 July

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Bluechip Technologies Limited logo

    Database Administrator (Oracle, MongoDB, Cassandra, MySQL)

    Bluechip Technologies..Lagos, Nigeria07 July

    BlueChip Technologies is a leading business application firm focused exclusively on assisting organizations in planning, designing, implementing and operating ...

    Hybrid
  • InterSwitch logo

    Team Lead, Mobile Engineering (Android POS)

    InterSwitchLagos, Nigeria07 July

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • InterSwitch logo

    Blockchain Engineer

    InterSwitchLagos, Nigeria04 July

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Fadac Resources logo

    Chief Technology Officer

    Fadac ResourcesLagos, Nigeria02 July

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Hybrid
  • CloudPlexo logo

    Operations Manager

    CloudPlexoLagos, Nigeria02 July

    Proactively assess and monitor your cloud environments based on operational excellence, security, reliability, performance efficiency and cost optimisation. ...

    Hybrid
  • Helium Health logo

    Senior Communications Analyst

    Helium HealthLagos, Nigeria02 July

    Helium Health is a full-service Healthtech company that provides a suite of solutions for healthcare providers, payers, and patients in emerging markets � ...

    Hybrid
  • Glovo logo

    UX & Pricing Analyst

    GlovoLagos, Nigeria25 June

    Glovo - We are a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America, and Africa. With food at the core of the ...

    Hybrid
  • Babban Gona logo

    Security Lead - Technology

    Babban GonaLagos, Nigeria23 June

    Babban Gona, which means "Great Farm" in the Hausa language, is a social enterprise organization that provides support for smallholder farmers in ...

    Hybrid
  • InterSwitch logo

    Head, IT Transformation

    InterSwitchLagos, Nigeria19 June

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Layer3 logo

    IP Network Engineer

    Layer3Lagos, Nigeria18 June

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Hybrid
  • Layer3 logo

    Infrastructure Engineer

    Layer3Lagos, Nigeria17 June

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Hybrid
  • Layer3 logo

    Cloud Infrastructure Engineer

    Layer3Lagos, Nigeria16 June

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Hybrid
  • Curacel logo

    AI (Artificial Intelligence) / ML (Machine Learning) Engineer

    CuracelLagos, Nigeria10 June

    Curacel - No 1 Claims and Fraud detection Platform for African Insurers.Objective Build, and operationalize scalable AI/ML solutions that power ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.