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Hybrid Networking and Tech Support Jobs in Nigeria

View Hybrid networking and tech support jobs below.

  • Sigma Consult logo

    Head of Technology Department - Engineering

    Sigma ConsultLagos, Nigeria08 April

    Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs ...

    Hybrid
  • InterSwitch logo

    Site Reliability Engineer

    InterSwitchLagos, Nigeria07 April

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Kuda Bank logo

    IS-Administrator

    Kuda BankLagos, Nigeria02 April

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • KPMG logo

    IT Infrastructure Specialist

    KPMGLagos, Nigeria02 April

    KPMG is one of the largest professional services companies in the world and one of the Big Four auditors, along with Deloitte, EY and PwC. Its global ...

    Hybrid
  • Kredete logo

    Site Reliability Engineer

    KredeteLagos, Nigeria02 April

    Kredete is a personal finance company that's focused on helping everyone in Africa make financial progress. We believe that when it comes to money, everyone ...

    Hybrid
  • Oxygen X logo

    Team Lead, Data Engineering

    Oxygen XLagos, Nigeria28 March

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Hybrid
  • InterSwitch logo

    Head, Application Service Management

    InterSwitchLagos, Nigeria24 March

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • KPMG logo

    IT Help Desk Officer

    KPMGLagos, Nigeria19 March

    KPMG is one of the largest professional services companies in the world and one of the Big Four auditors, along with Deloitte, EY and PwC. Its global ...

    Hybrid
  • HR Aid logo

    Sponsorship Lead

    HR AidLagos, Nigeria19 March

    HR Aid Consults (HR Aid) provides professional Human Resource advisory and consulting services to small businesses. We allow small business owners focus on ...

    Hybrid
  • Yassir logo

    Head of Engineering - Financial Services

    YassirLagos, Nigeria17 March

    Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently ...

    Hybrid
  • Ash Nelson Partners Limited logo

    Implementation & Support Engineer

    Ash Nelson Partners L..Lagos, Nigeria14 March

    Ash Nelson Partners Limited (�ANP�) is a technology company with a key focus on solving Cyber Security, and Cyber Fraud problems for Financial and ...

    Hybrid
  • Kuda Bank logo

    Tech Lead

    Kuda BankLagos, Nigeria11 March

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • InterSwitch logo

    Site Reliability Engineer

    InterSwitchLagos, Nigeria04 March

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Gemini Engineering logo

    SMS VAS Engineer

    Gemini EngineeringAbuja, Nigeria28 February

    Gemini is a reputable value added service (VAS) aggregator in Nigeria. We are a leading provider of VAS and Bulk SMS routing services.Job Details  Skills ...

    Hybrid
  • Carbon Nigeria logo

    IT Support Intern

    Carbon NigeriaLagos, Nigeria24 February

    We empower individuals with access to credit, simple payments solutions, high-yield investment opportunities and easy-to-use tools for personal financial ...

    Hybrid
  • Oxygen X logo

    Database Administrator

    Oxygen XLagos, Nigeria18 February

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.