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Networking and Tech Support Mid-level Jobs Jobs in Nigeria

View networking and tech support Mid-level jobs below.

  • Compovine Technologies logo

    Server Administrator

    Compovine Technologie..Lagos, Nigeria02 April

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Amecron Nigeria Limited logo

    Senior Network Engineer (Aruba Wireless)

    Amecron Nigeria Limit..Lagos, Nigeria01 April

    AMECRON Nigeria Limited is an indigenous firm established and incorporated on the 26th of June 1980, under the companies and allied matters decree of Nigeria, ...

    Onsite
  • GN128 Solutions logo

    Lead Developer (Web / Mobile)

    GN128 SolutionsLagos, Nigeria01 April

    GN128 develops, maintains and sells application software and related services, our mission and values are to help our clients realize their full potential. ...

    Onsite
  • Tek Experts logo

    IT Systems Administrator Lead

    Tek ExpertsLagos, Nigeria01 April

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • IHS Towers logo

    Senior Manager, Network Operations (Fibre)

    IHS TowersLagos, Nigeria31 March

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Oxygen X logo

    Team Lead, Data Engineering

    Oxygen XLagos, Nigeria28 March

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Hybrid
  • Golden Oil Industries Limited logo

    GIS Supervisor

    Golden Oil Industries..Ondo, Nigeria28 March

    Golden Oil Industries Limited was incorporated in Nigeria on 8th September 1988. Golden Oil Industries Limited has grown into a household name in Nigeria's ...

    Onsite
  • iRecharge Tech-Innovations logo

    Head of Corporate Communication

    iRecharge Tech-Innova..Lagos, Nigeria28 March

    iRecharge Tech-Innovations is an internet-powered distribution platform that enables users to purchase virtual products and services such as airtime and mobile ...

    Onsite
  • Givanas Cosmetics NIg Ltd logo

    IT Manager

    Givanas Cosmetics NIg..Lagos, Nigeria27 March

    Givanas Cosmetics is research driven cosmetic manufacturing company. Our innovative product lines are proven to deliver superior results while maintaining ...

    Onsite
  • WTS Energy logo

    Field Installation Support Engineer

    WTS EnergyRivers, Nigeria26 March

    WTS Energy is the leading Consultant/Manpower Supply company to the international Oil, Gas and Energy industry. We supply Consultants to the Projects and ...

    Onsite
  • Baobabplus logo

    IT Operations & Infrastructure Manager

    BaobabplusLagos, Nigeria25 March

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Estrada International Staffing Solutions logo

    IT Manager

    Estrada International..Lagos, Nigeria25 March

    We are a team that consists of intellectual young minds that specializes in Executive Search/Head Hunting Recruitment & Selection Get ...

    Onsite
  • Deloitte logo

    System Administrator

    DeloitteAbuja, Nigeria25 March

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Integrated Dairies Limited (IDL) logo

    IT Manager

    Integrated Dairies Li..Plateau, Nigeria25 March

    Integrated Dairies Limited (IDL) was incorporated as a Private Limited Liability Company in April 2003. Since then, we have been producing and processing fresh ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Data Engineering Lead

    Moniepoint Inc. (Form..Lagos, Nigeria24 March

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Rimdinado International Ltd logo

    Head, Communications and Brand Support

    Rimdinado Internation..Abuja, Nigeria24 March

    We are a global brand, leveraging technology and changing business conditions to provide cutting-edge solutions to our communities. Responsibilities Attending ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.