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Networking and Tech Support Mid-level Jobs Jobs in Nigeria

View networking and tech support Mid-level jobs below.

  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Engineering Manager

    Moniepoint Inc. (Form..Lagos, Nigeria22 April

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Dangote logo

    SAP MDM Consultant (EAM - PP, PM, QM)

    DangoteLagos, Nigeria22 April

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • LAPO Microfinance Bank Limited logo

    Chief Technology Officer (CTO)

    LAPO Microfinance Ban..Lagos, Nigeria22 April

    LAPO Microfinance Bank is a pro-poor financial institution committed to the social and economic empowerment of low-income households through provision of ...

    Onsite
  • Fadac Resources logo

    Senior IT Administrator

    Fadac ResourcesOgun, Nigeria21 April

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Ikra Multimedia Limited logo

    Head of Station

    Ikra Multimedia Limit..Kano, Nigeria21 April

    IKRA MULTIMEDIA LIMITED is an emerging media company with radio station dedicated to farming and agri-business in general. The company is seeking a young and ...

    Onsite
  • ActiveEdge Technologies logo

    Technical Support Manager

    ActiveEdge Technologi..Lagos, Nigeria19 April

    At ActivEdge we are in full grasp of value creation. We strive to not just improve upon your prodcutivity, but ensure the impact of our solutions and services ...

    Onsite
  • eRecruiter Nigeria logo

    Head, Information Technology

    eRecruiter NigeriaLagos, Nigeria19 April

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Engineering Lead

    Moniepoint Inc. (Form..Lagos, Nigeria18 April

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • MacTay Consulting logo

    Head of Information Technology

    MacTay ConsultingLagos, Nigeria17 April

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • Prosperis Holdings Company Limited logo

    Head, Information Technology

    Prosperis Holdings Co..Lagos, Nigeria17 April

    Prosperis Holdings Company Limited is a principal investment firm that invests in Green Field and Brown Field opportunities with significant growth potentials ...

    Onsite
  • Dangote logo

    SAP Quality Review Lead

    DangoteLagos, Nigeria16 April

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • ECLAT HR Consulting logo

    Chief Operating Officer (COO)

    ECLAT HR ConsultingAbuja, Nigeria16 April

    Éclat HR is a progressive Human Resource Management Firm with its Headquarters in Abuja, Nigeria. We are a team of professionals from various ...

    Onsite
  • Arnergy Solar Limited logo

    Lead, Solution Architect

    Arnergy Solar LimitedLagos, Nigeria16 April

    ARNERGY is a distributed utility technology company that leverage Internet of Things (IoT) to deploy affordable, reliable distributed solar energy solutions to ...

    Onsite
  • Ultimum Limited logo

    IT Manager

    Ultimum LimitedAbia, Nigeria16 April

    Ultimum Limited is a fast-growing alcoholic & non-alcoholic Beverage’s manufacturing company and Nigerian-based subsidiary of Union Camerounaise de ...

    Onsite
  • Economic Community of West African States (ECOWAS) logo

    Information Officer, Outreach

    Economic Community of..Abuja, Nigeria16 April

    Welcome to the Economic Community of West African States (ECOWAS). Established on May 28 1975 via the treaty of Lagos, ECOWAS is a 15-member regional group ...

    Onsite
  • HRD Solutions logo

    Chief Technology Officer

    HRD SolutionsLagos, Nigeria15 April

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.