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Networking and Tech Support Mid-level Jobs Jobs in Nigeria

View networking and tech support Mid-level jobs below.

  • IITA - International Institute of Tropical Agriculture logo

    Head of Communication and Knowledge Management

    IITA - International ..Oyo, Nigeria03 February

    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and ...

    Onsite
  • Alan & Grant logo

    Team Lead, Communications

    Alan & GrantLagos, Nigeria03 February

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • NewGlobe logo

    Manager, IT Operations

    NewGlobeKatsina, Nigeria02 February

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Change & Adoption Officer, AI Initiatives

    Procept Associates Pr..Lagos, Nigeria02 February

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • DAG Industries Nigeria Limited logo

    Senior System Administrator

    DAG Industries Nigeri..Lagos, Nigeria31 January

    DAG Nigeria Industries Limited, registered with corporate affairs Nigeria in 2004 and the Company started regular operations effective 21st May 2005. The ...

    Onsite
  • Stanbic IBTC logo

    Enterprise Architect, Information Technology

    Stanbic IBTCLagos, Nigeria29 January

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Hobark International Limited logo

    Senior IT Business Analyst

    Hobark International ..Lagos, Nigeria29 January

    Hobark International Limited an integrated oilfield service company. We provide Consultant Management Services, Drilling services and other Oilfield related ...

    Onsite
  • Dangote logo

    SAP MDM Consultant (Finance and Controlling)

    DangoteLagos, Nigeria29 January

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    SAP MDM Consultant (Logistics)

    DangoteLagos, Nigeria29 January

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    SAP MDM Consultant - (EAM - PP, PM, QM)

    DangoteLagos, Nigeria29 January

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • InterSwitch logo

    IT Connectivity and Security Engineer

    InterSwitchLagos, Nigeria28 January

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Trusoft Limited logo

    Database Administrator

    Trusoft LimitedLagos, Nigeria28 January

    Trusoft Limited is an indigenous software company, specialising in the design and development of software solutions. Trusoft has built its brand around ...

    Onsite
  • First Bank logo

    Team Lead - Security Documentation & Transactional Support SRFs

    First BankLagos, Nigeria28 January

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • ISN Medical logo

    Deputy Chief Technology Officer

    ISN MedicalLagos, Nigeria28 January

    We provide healthcare practitioners and patients peace of mind through innovative medical diagnostics solutions in Nigeria and across West Africa. Job Summary ...

    Onsite
  • HR-EX Consulting logo

    Head of Technology

    HR-EX ConsultingNigeria28 January

    HR-EX Consulting provides affordable HR services and advisory to micro, small and medium enterprises. In short, we provide HR services to small businesses ...

    Onsite
  • Zipline logo

    Network Engineer

    ZiplineAbuja, Nigeria28 January

    We didn't just build the world's largest autonomous network, we're transforming what's possible with on-demand delivery.About You and The Role We are seeking ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.