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Networking and Tech Support Mid-level Jobs Jobs in Nigeria

View networking and tech support Mid-level jobs below.

  • IHS Towers logo

    Senior Manager, Network Operations (Fibre)

    IHS TowersLagos, Nigeria01 March

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Shuttlers logo

    Senior Site Reliability Engineer

    ShuttlersLagos, Nigeria28 February

    Shuttlers is a platform that enables professionals access efficient shared transportation in Lagos Metropolis. We help transform the stressful time commuting ...

    Onsite
  • Lorache Consulting Limited logo

    Senior ICT Officer

    Lorache Consulting Li..Rivers, Nigeria26 February

    LORACHE LIMITED is a marketing management, Human Capital development and Business Process & Strategist consultancy outfit, registered with Company & ...

    Onsite
  • Cellulant logo

    Senior Site Reliability Engineer ( SRE) - Observability

    CellulantLagos, Nigeria25 February

    Cellulant is a mobile commerce and content company that manages delivers and bills for digital content and commerce service actualized over telecom network. ...

    Onsite
  • Cellulant logo

    Principal: Oracle Netsuite Administrator

    CellulantLagos, Nigeria25 February

    Cellulant is a mobile commerce and content company that manages delivers and bills for digital content and commerce service actualized over telecom network. ...

    Onsite
  • TeamAce Limited logo

    Technical Assistant

    TeamAce LimitedLagos, Nigeria25 February

    At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, ...

    Onsite
  • Alfred & Victoria Associates logo

    Chief Technology Officer

    Alfred & Victoria..Lagos, Nigeria25 February

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Prixair logo

    I.T Manager

    PrixairAbuja, Nigeria24 February

    Prixair comprises of Prixair Hotels, Prixair Catering, Prixair Properties, Prixair Studio and Flames Restaurant. We are the leading hospitality company, ...

    Onsite
  • Seamfix logo

    Head of Technology

    SeamfixLagos, Nigeria24 February

    Founded in 2007 as primarily a software house, Seamfix today provides custom and bespoke technology solutions and e-business integration services to large, ...

    Onsite
  • Wigwe University logo

    Chief Technology Officer

    Wigwe UniversityRivers, Nigeria21 February

    Wigwe University is a university built on the vision of a shared future. We have a Vision to ignite Africa’s potential for prosperity, nurture thoughtful ...

    Onsite
  • MTN Nigeria logo

    Manager - IP Network Security Operations

    MTN NigeriaLagos, Nigeria21 February

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Montaigne Place logo

    Chief Technology Officer

    Montaigne PlaceLagos, Nigeria20 February

    Montaigne Place Is the leading luxury cosmetics, wellbeing and fragrance company in Nigeria. We are the hallmark of sophistication, luxury makeup, skincare ...

    Onsite
  • Bluechip Technologies Limited logo

    Database Administrator (Oracle, MongoDB, and Cassandra)

    Bluechip Technologies..Lagos, Nigeria20 February

    BlueChip Technologies is a leading business application firm focused exclusively on assisting organizations in planning, designing, implementing and operating ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Data Engineering Lead

    Moniepoint Inc. (Form..Lagos, Nigeria20 February

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Vennote Technologies Limited logo

    IT Command Center Manager

    Vennote Technologies ..Lagos, Nigeria19 February

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • Casava Microinsurance Limited logo

    Head, Engineering

    Casava Microinsurance..Lagos, Nigeria19 February

    Casava, an Insurtech in the Nigerian space is reimagining how insurance should impact lives. Our vision is to make insurance commonplace for individuals and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.