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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 5)

View networking and tech support Mid-level jobs below.

  • Salpha Energy Limited logo

    Communications Officer

    Salpha Energy LimitedLagos, Nigeria15 July

    we're passionate about off-grid energy. Salpha Energy is a for profit social business and manufactures honest, reliable solar products designed to help ...

    Onsite
  • Dwight Patterson Consultants logo

    IT Manager

    Dwight Patterson Cons..Lagos, Nigeria15 July

    Dwight Patterson Consultants - We are a leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services ...

    Onsite
  • Adexen logo

    Head of IT

    AdexenLagos, Nigeria15 July

    Adexen is a global Human Ressources Company providing business services in Europe and Africa. We support companies in all industries in the fields of HR, ...

    Onsite
  • Danish Refugee Council (DRC) logo

    Information Management Officer - Maiduguri

    Danish Refugee Counci..Borno, Nigeria15 July

    The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout ...

    Onsite
  • Lorgarithm logo

    Real-Time Engineer (Erlang/Elixir/Phoenix)

    LorgarithmLagos, Nigeria15 July

    Lorgarithm is a global recruitment, and talent Factory located within the hearth of Africa.Position Overview: We are seeking five (5) skilled Real-Time ...

    Hybrid
  • FairMoney logo

    Head of Business Banking Product

    FairMoneyLagos, Nigeria15 July

    FairMoney is a digital platform in Nigeria that allows you access instant loans in a few minutes through our android app.About The Role: We are seeking an ...

    Remote
  • The Concept Group logo

    Chief Technology Officer

    The Concept GroupLagos, Nigeria14 July

    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services ...

    Onsite
  • Aldelia Limited logo

    IT Manager

    Aldelia LimitedOyo, Nigeria14 July

    Aldelia’s global management strategy delivers specialised services to the Oil & Gas sector from dedicated teams in each key strategic region. From ...

    Onsite
  • SecureID Limited logo

    Chief Technical & Information Security Officer

    SecureID LimitedLagos, Nigeria14 July

    SecureID Limited is the first certified smartcard manufacturing plant in sub-Saharan Africa and are capable of manufacturing all kinds of cards including ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Engineering Manager - Fraud Tools

    Moniepoint Inc. (Form..Lagos, Nigeria12 July

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Hapag-Lloyd AG logo

    Area IT Manager

    Hapag-Lloyd AGLagos, Nigeria12 July

    With a fleet of 258 modern container ships and a total transport capacity of 1.9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping ...

    Onsite
  • Rainbow Educational Services Limited logo

    Information Technology Administrator

    Rainbow Educational S..Lagos, Nigeria11 July

    Rainbow Educational Services Limited (RESL) is an education management company in Nigeria that operates K-12 schools, including Pampers Private School and ...

    Onsite
  • International Fertilizer Development Center (IFDC) logo

    ICT Officer – Office of Corporate Services - Global Operations

    International Fertili..Abuja, Nigeria11 July

    IFDC, established in October 1974, is known for its expertise in fertilizers that service developing countries.About IFDC IFDC is a public international ...

    Onsite
  • Montego Upstream Services Limited logo

    IT Support Personnel

    Montego Upstream Serv..Kaduna, Nigeria10 July

    Montego is an independent diversified natural resources company. We apply skill, market intelligence and entrepreneurial aptitude to everything we do. By being ...

    Onsite
  • GAIN Limited logo

    Chief Technology Officer

    GAIN LimitedLagos, Nigeria10 July

    People... Actually, good people are one of the most important assets to your business. This is why you should not trust your hiring to just anyone; and ...

    Onsite
  • Centerbase International Communications Limited logo

    IT Lead (Tech)

    Centerbase Internatio..Lagos, Nigeria09 July

    Centerbase is a Nigerian Engineering company providing services in the field of Information Technology and Telecommunications to the Marine, Oil and Gas, ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.