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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 6)

View networking and tech support Mid-level jobs below.

  • Dozzy Group logo

    ICT Manager

    Dozzy GroupAnambra, Nigeria17 January

    Dozzy Oil & Gas Limited is an Indigenous company with core business activity in the downstream petroleum products marketing and distribution which involves ...

    Onsite
  • DRASA (Dr. Ameyo Stella Adadevoh) Health Trust logo

    Corporate Communications Officer

    DRASA (Dr. Ameyo Stel..Abuja, Nigeria16 January

    Dr. Ameyo Stella Adadevoh (DRASA) Health Trust is a public health nonprofit organization working to keep people healthy and safe. From education and outreach ...

    Onsite
  • LEAD Enterprise Support Company Limited logo

    Head of Technical

    LEAD Enterprise Suppo..Lagos, Nigeria16 January

    LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are ...

    Onsite
  • Oxygen X logo

    Site Reliability Manager

    Oxygen XLagos, Nigeria16 January

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Hybrid
  • Oxygen X logo

    Frontend Engineering Manager

    Oxygen XLagos, Nigeria16 January

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Hybrid
  • Sundry Markets Limited logo

    Information Systems (IS) Auditor

    Sundry Markets Limite..Rivers, Nigeria16 January

    Marketsquare is Nigeria’s emerging grocery retail chain - a place where Nigerians can go to find their trusted brands of groceries at the best prices. ...

    Onsite
  • Julius Berger logo

    Chief Information Security Officer

    Julius BergerAbuja, Nigeria16 January

    Julius Berger Nigeria Plc (Julius Berger) is a leading construction company offering integrated solutions and related services. Julius Berger specializes in ...

    Onsite
  • Onafriq logo

    Head of Technology

    OnafriqLagos, Nigeria15 January

    Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of ...

    Onsite
  • SIAO logo

    IT Auditor

    SIAOLagos, Nigeria15 January

    We offer coaching for all staff and management, international markets training, one to one business coaching, business culture advice and general market ...

    Onsite
  • Aldreda Fields Limited logo

    Network Operations Center (NOC) Manager

    Aldreda Fields Limite..Lagos, Nigeria15 January

    Aldreda Fields Ltd (AFL) is licensed by the Nigerian Communications Commission (NCC) to provide and operate Open Access Metropolitan Fibre Cable Network ...

    Onsite
  • Tetra Tech Company logo

    Technology and Innovation Specialist

    Tetra Tech CompanyAbuja, Nigeria15 January

    Tetra Tech is a leading provider of consulting, engineering, and technical services worldwide. We are a diverse company, including individuals with expertise ...

    Onsite
  • Hazon Holdings logo

    IT Manager

    Hazon HoldingsLagos, Nigeria14 January

    Hazon Holdings is a continually growing and leading conglomerate domiciled in Africa. We specialize in raising standards through our synergy of diverse ...

    Onsite
  • Ernst and Young logo

    Senior Manager, Technology Risk Assurance

    Ernst and YoungLagos, Nigeria14 January

    At EY, we are committed to building a better working world - with increased trust and confidence in business, sustainable growth, development of talent in all ...

    Onsite
  • Flutterwave logo

    Senior Engineer, Infrastructure Security

    FlutterwaveLagos, Nigeria14 January

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid
  • Olam Agri logo

    IT Admin - Ilorin

    Olam AgriKwara, Nigeria13 January

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • Olam Agri logo

    IT Admin - Kaduna

    Olam AgriKaduna, Nigeria13 January

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.