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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 4)

View networking and tech support Mid-level jobs below.

  • Reddington Hospital logo

    Chief Information Officer

    Reddington HospitalLagos, Nigeria03 February

    Our journey as a healthcare provider began on the 23rd of January 2001 with the establishment of the Cardiac Centre, in Victoria Island, in association with ...

    Onsite
  • 9 Payment Service Bank logo

    Lead, IT Infrastructure

    9 Payment Service Ban..Lagos, Nigeria01 February

    9 Payment Service Bank (9PSB) is your one-stop fully digital bank. Take off the limits, transact with your phone number, NUBAN or QR, whatever works for you. ...

    Onsite
  • Cornfield Group logo

    Senior Application Support Engineer

    Cornfield GroupLagos, Nigeria31 January

    From its modest start in Lagos, Nigeria, Cornfield Group has grown into one of the leading and best managed conglomerates in Nigeria particularly and West ...

    Onsite
  • IHS Towers logo

    Manager, Regional NOC

    IHS TowersLagos, Nigeria31 January

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Neveah Limited logo

    ICT Officer

    Neveah LimitedOgun, Nigeria31 January

    Neveah Limited is a leading commodities trading company essentially dealing in the export of solid minerals and agricultural products. The company was ...

    Onsite
  • Oxygen X logo

    Data Engineering Manager

    Oxygen XLagos, Nigeria31 January

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Hybrid
  • Afconrecruit Limited logo

    Fiber Technician

    Afconrecruit LimitedLagos, Nigeria31 January

    Afconrecruit Limited is a company that provides solutions to improve the quality and output of the work transaction for both Employers and Employees. Role ...

    Onsite
  • Oxbridge International School logo

    ICT Teacher

    Oxbridge Internationa..Lagos, Nigeria30 January

    Oxbridge International School is a prestigious educational institution known for its commitment to academic excellence and holistic development.About the job ...

    Onsite
  • Simba Group logo

    Senior MIS Officer

    Simba GroupLagos, Nigeria30 January

    The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power ...

    Onsite
  • Vennote Technologies Limited logo

    Senior DevSecOps and Infrastructure Expert

    Vennote Technologies ..Lagos, Nigeria30 January

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • Taremtec Nigeria Limited logo

    Windows Server Administrator

    Taremtec Nigeria Limi..Lagos, Nigeria29 January

    Taretech is a digital Visitor and Employee Management shop first. Our solutions enable Schools and Small Business Teams manage site access without lifting a ...

    Onsite
  • Lumenave International Ltd logo

    Manager, Information Security

    Lumenave Internationa..Lagos, Nigeria28 January

    LUMENAVE International Limited is a system integration company providing Information and Communication Technology (ICT) services, solutions, training, and ...

    Onsite
  • Lumenave International Ltd logo

    Senior Manager, Operations

    Lumenave Internationa..Lagos, Nigeria28 January

    LUMENAVE International Limited is a system integration company providing Information and Communication Technology (ICT) services, solutions, training, and ...

    Onsite
  • Montaigne Place logo

    Chief Technology Officer

    Montaigne PlaceLagos, Nigeria27 January

    Montaigne Place Is the leading luxury cosmetics, wellbeing and fragrance company in Nigeria. We are the hallmark of sophistication, luxury makeup, skincare ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Head of Technology Operations

    Moniepoint Inc. (Form..Lagos, Nigeria27 January

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Casava Microinsurance Limited logo

    Technical Advisor

    Casava Microinsurance..Lagos, Nigeria24 January

    Casava, an Insurtech in the Nigerian space is reimagining how insurance should impact lives. Our vision is to make insurance commonplace for individuals and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.