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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 4)

View networking and tech support Mid-level jobs below.

  • Airtel logo

    Technology Compliance Manager

    AirtelLagos, Nigeria11 August

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Alfred & Victoria Associates logo

    Technical Pre-sales Officer

    Alfred & Victoria..Lagos, Nigeria11 August

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • PalmPay logo

    Chief Technology Officer

    PalmPayLagos, Nigeria11 August

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • Airtel logo

    SME, Business /Operations Support System

    AirtelLagos, Nigeria11 August

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Cavista logo

    Network Manager

    CavistaLagos, Nigeria09 August

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Remote
  • Fadac Resources logo

    Technical Pre-Sales Engineer

    Fadac ResourcesAbuja, Nigeria09 August

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Konga Online Shopping Limited logo

    Engineering Manager

    Konga Online Shopping..Lagos, Nigeria08 August

    Konga Online shopping in Nigeria for phones, clothes, home & kitchen, computers and more at best prices on Konga.com. Enjoy fast delivery service. Buy ...

    Onsite
  • Terawork logo

    Technical Manager, Security Solutions

    TeraworkLagos, Nigeria08 August

    TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need ...

    Onsite
  • Arnergy Solar Limited logo

    Tools and IT infrastructure Specialist

    Arnergy Solar LimitedLagos, Nigeria07 August

    ARNERGY is a distributed utility technology company that leverage Internet of Things (IoT) to deploy affordable, reliable distributed solar energy solutions to ...

    Onsite
  • TeamAce Limited logo

    IT Specialist

    TeamAce LimitedLagos, Nigeria07 August

    At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, ...

    Onsite
  • Salve Consulting Limited logo

    Product & Technology Operations Manager

    Salve Consulting Limi..Lagos, Nigeria07 August

    Salve Consulting Limited is a holistic Human Resources firmThe Product & Technology Operations Manager will support the organization's mission by ...

    Onsite
  • PalmPay logo

    Chief Technology Officer

    PalmPayLagos, Nigeria07 August

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • Aluko & Oyebode logo

    IT Security Manager

    Aluko & OyebodeLagos, Nigeria07 August

    Aluko & Oyebode, a top-tier full-service law firm, provides world-class legal services to local and international clients with over 70 lawyers and up to ...

    Onsite
  • Nigerian Electricity Supply Corporation (Nigeria) Limited (NESCO) logo

    Lead, Information Technology

    Nigerian Electricity ..Plateau, Nigeria07 August

    Nigerian Electricity Supply Corporation (Nigeria) Limited [NESCO (Nigeria) Limited] is incorporated under the Companies Act of the Laws of Nigeria. Its core ...

    Onsite
  • TRANOS logo

    IT Supervisor

    TRANOSLagos, Nigeria07 August

    TRANOS is a diversified engineering and technology company focused on simplifying lives through innovative solutions In over 8 years of existence, TRANOS has ...

    Onsite
  • Resolve to Save Lives logo

    Applied AI Engineer, Public Health LLMs

    Resolve to Save LivesNigeria06 August

    Resolve to Save Lives was created in 2017 by Dr. Tom Frieden, former director of the US Centers for Disease Control and Prevention (CDC). Through his work in ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.