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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 3)

View networking and tech support Mid-level jobs below.

  • Cedarcrest Hospitals logo

    ICT Manager

    Cedarcrest HospitalsLagos, Nigeria26 May

    Cedarcrest Hospitals / Cedarcrest Orthopaedic Clinics Ltd is a modern specialist medical care centre located in the heart of Abuja, Nigeria’s blossoming ...

    Onsite
  • MTN Nigeria logo

    Manager - Technical Systems Support

    MTN NigeriaLagos, Nigeria26 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MAXUT Consulting Limited logo

    Network & Infrastructure Engineer

    MAXUT Consulting Limi..Lagos, Nigeria26 May

    MAXUT Consulting is a cybersecurity consulting, services and solutions integration company with a focus on the banking and financial services sector. We help ...

    Onsite
  • TRANOS logo

    IT Supervisor

    TRANOSLagos, Nigeria26 May

    TRANOS is a diversified engineering and technology company focused on simplifying lives through innovative solutions In over 8 years of existence, TRANOS has ...

    Onsite
  • Amecron Nigeria Limited logo

    Linux System Administrator

    Amecron Nigeria Limit..Lagos, Nigeria22 May

    AMECRON Nigeria Limited is an indigenous firm established and incorporated on the 26th of June 1980, under the companies and allied matters decree of Nigeria, ...

    Onsite
  • IHS Towers logo

    Senior Manager, Network Operations (Fibre)

    IHS TowersLagos, Nigeria22 May

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Stresert Services Limited logo

    Head of Information Technology (IT)-Kwara

    Stresert Services Lim..Kwara, Nigeria22 May

    StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated ...

    Onsite
  • Kratos Publisher logo

    Lead Editor

    Kratos PublisherOndo, Nigeria22 May

    Kratos Publishers is a distinguished publishing company, founded with a profound vision and a mission to empower authors in realizing their dreams of becoming ...

    Remote
  • IITA - International Institute of Tropical Agriculture logo

    Communication Officer

    IITA - International ..Oyo, Nigeria22 May

    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and ...

    Onsite
  • Northwest Petroleum & Gas Company Limited logo

    Head of Information Technology

    Northwest Petroleum &..Lagos, Nigeria21 May

    Every big achievement starts with a vision. The vision behind Northwest Petroleum & Gas Company Limited is about a team with passion and commitment, whose ...

    Onsite
  • Terawork logo

    IP Telephony Engineer

    TeraworkLagos, Nigeria21 May

    TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need ...

    Onsite
  • ALX Africa logo

    Hub Operations Fellow

    ALX AfricaLagos, Nigeria21 May

    ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech ...

    Onsite
  • Nigerian Exchange Group (NGX Group) logo

    Team Lead, Infrastructure

    Nigerian Exchange Gro..Lagos, Nigeria20 May

    Nigerian Exchange Group (NGX Group) Plc is a leading integrated market infrastructure in Africa. We service the largest economy in Africa and are strengthening ...

    Onsite
  • Dwight Patterson Consultants logo

    IT Auditor

    Dwight Patterson Cons..Lagos, Nigeria19 May

    Dwight Patterson Consultants - We are a leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services ...

    Onsite
  • LEAD Enterprise Support Company Limited logo

    Head of Unit, IT Infrastructure Management

    LEAD Enterprise Suppo..Lagos, Nigeria19 May

    LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are ...

    Onsite
  • LEAD Enterprise Support Company Limited logo

    Lead, Business Process Management (BPM)

    LEAD Enterprise Suppo..Lagos, Nigeria19 May

    LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.