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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 3)

View networking and tech support Mid-level jobs below.

  • NewGlobe logo

    Manager, IT Operations

    NewGlobeJigawa, Nigeria19 March

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • HR Aid logo

    Sponsorship Lead

    HR AidLagos, Nigeria19 March

    HR Aid Consults (HR Aid) provides professional Human Resource advisory and consulting services to small businesses. We allow small business owners focus on ...

    Hybrid
  • Proforce Limited logo

    IT Officer

    Proforce LimitedOgun, Nigeria18 March

    PROFORCE LIMITED was incorporated in 2008 as a total defence solution provider specializing in armoured vehicles and personal protection. The company’s ...

    Onsite
  • Western Development Company Limited (WDCL) logo

    Telecom / Communication Support Services Officer

    Western Development C..Rivers, Nigeria18 March

    Western Development Company Limited (WDCL) is an independent limited liability company, established in Nigeria for over 13 years ago. WDCL is the sole ...

    Onsite
  • ADKAN Services logo

    Information Technology Manager

    ADKAN ServicesLagos, Abuja, Ogun, Nigeria18 March

    Adkan Services Nigeria Limited is a wholly indigenous construction company with a bias for undertaking construction projects essentially within Nigeria. The ...

    Onsite
  • Jaza Energy logo

    IT Operations Lead

    Jaza EnergyLagos, Nigeria18 March

    The last mile energy company. We build solar energy charging stations and rent batteries in off-grid communitiesAbout the job Coordinate daily IT operations ...

    Onsite
  • Trium Limited logo

    Head of Technology

    Trium LimitedLagos, Nigeria17 March

    Trium is focused on early-stage venture capital and digital transformation. We believe in the power of technology to scale African businesses. We also ...

    Onsite
  • Primera Africa Finance Group logo

    Senior Information System Auditor/Senior IT Auditor

    Primera Africa Financ..Lagos, Nigeria17 March

    Primera Africa Finance Group is a financial services firm that provides a range of services to clients across the African continent. Our goal is to provide ...

    Onsite
  • M-KOPA logo

    IT Staff Engineer

    M-KOPALagos, Nigeria17 March

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Remote
  • Ivee Consulting Limited logo

    Head of Corporate Communication

    Ivee Consulting Limit..Lagos, Nigeria15 March

    Ivee consulting provides expert solutions in manpower, event management and real estate, driven by exceptional service and long-term partnership.Job Summary ...

    Onsite
  • Compovine Technologies logo

    IT Support Manager

    Compovine Technologie..Lagos, Nigeria14 March

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Mobile Architect (POS Terminal)

    Moniepoint Inc. (Form..Lagos, Nigeria13 March

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • SPIE Oil & Gas Services logo

    Telecom Field Support Engineer

    SPIE Oil & Gas Se..Rivers, Nigeria13 March

    Representing upstream in exploration, offshore and onshore production, as well as downstream in refining and petrochemicals, SPIE Oil & Gas Services is ...

    Onsite
  • Airtel logo

    IT Audit Lead

    AirtelLagos, Nigeria13 March

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • GN128 Limited logo

    Lead Developer (Web / Mobile)

    GN128 LimitedLagos, Nigeria12 March

    GN128 develops, maintains and sells application software and related services, our mission and values are to help our clients realize their full potential. ...

    Onsite
  • Estrada International Staffing Solutions logo

    Group Chief Technology Officer

    Estrada International..Lagos, Nigeria12 March

    We are a team that consists of intellectual young minds that specializes in Executive Search/Head Hunting Recruitment & Selection Get ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.