datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 3)

View networking and tech support Mid-level jobs below.

  • Sifax Group logo

    Network Engineer

    Sifax GroupLagos, Nigeria12 February

    Sifax group is a multinational conglomerate with multidimensional operations. The group’s head office is at Apapa, Lagos nigeria. It has branches in ...

    Onsite
  • Oilserv Limited logo

    IT Auditor

    Oilserv LimitedRivers, Nigeria11 February

    Oilserv Limited is a leading provider of integrated engineering, procurement, construction, installation & commissioning (EPCIC) services and complementary ...

    Onsite
  • Olam Nigeria Limited logo

    IT Admin - Kaduna

    Olam Nigeria LimitedKaduna, Nigeria11 February

    Olam International was established in 1989 with 1 product in 1 country, trading cashew from Nigeria into India. Today we are a leading agri-business operating ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Team Lead, Networks & Communication

    Procept Associates Pr..Lagos, Nigeria11 February

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • Ascentech Services Limited logo

    Senior Manager - IT Infra Management

    Ascentech Services Li..Lagos, Nigeria10 February

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Pishon and Brooks Advisory Services logo

    Head ICT

    Pishon and Brooks Adv..Abuja, Nigeria10 February

    Pishon & Brooks Advisory Services Limited (PBAS) is a professional services firm that supports her clients by managing their end-to-end HR Processes in order ...

    Onsite
  • Arca Payments Limited logo

    Chief Information Security Officer (CISO)

    Arca Payments LimitedLagos, Nigeria10 February

    ARCA was founded in 2016, with a clear vision to become Africa's premier payment services platform, fostering Financial inclusion and innovation & actively ...

    Onsite
  • JMG logo

    IT Security Officer

    JMGLagos, Nigeria08 February

    For over 15 years, JMG has been asserting its excellence as a leader in the power generation industry. Our strong partnership with FG Wilson, a trademark under ...

    Onsite
  • Ascentech Services Limited logo

    Senior Manager - IT Infrastructure Operations & Support

    Ascentech Services Li..Lagos, Nigeria06 February

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Airtel logo

    Operations Support Engineer-Smartcash PSB

    AirtelLagos, Nigeria06 February

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • SPIE Oil & Gas Services logo

    Telecom Field Support Engineer

    SPIE Oil & Gas Se..Rivers, Nigeria05 February

    Representing upstream in exploration, offshore and onshore production, as well as downstream in refining and petrochemicals, SPIE Oil & Gas Services is ...

    Onsite
  • MTN Nigeria logo

    Manager - Disaster Recovery, Information Technology

    MTN NigeriaLagos, Nigeria05 February

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Don Quester Consulting Limited logo

    IT Head

    Don Quester Consultin..Lagos, Nigeria04 February

    Don Quester Consulting specializes in Human Capital Development Services, management Consulting Organization. We offer bespoke- interventions focused on ...

    Onsite
  • CADSYNC Consults logo

    Senior IT Manager

    CADSYNC ConsultsLagos, Nigeria04 February

    CADSYNC Consults Limited is a national professional services firm operating through core and associate teams of professionals in delivering Recruitment, ...

    Onsite
  • Smart Partners logo

    Gateway NOC Engineer

    Smart PartnersLagos, Nigeria04 February

    Smart Partners was founded by Tijani Iyemifokhae , a graduate of Industrial Chemistry, University of Benin with MBA (Human Resources) Lagos State University ...

    Onsite
  • First World Communities Ltd logo

    Head of Corporate Communications

    First World Communiti..Lagos, Nigeria03 February

    First World Communities are property developers and we pride ourselves in providing people with affordable homes in safe and attractive communities in Lagos, ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.