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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 3)

View networking and tech support Mid-level jobs below.

  • Keen British School logo

    Coding and ICT Teacher

    Keen British SchoolLagos, Nigeria10 December, 2024

    We provide children and youth with high-quality education that enhances knowledge, personal development, social skills, and creativity.Job Summary Consultants ...

    Onsite
  • Project Growth logo

    Lead Python Engineer

    Project GrowthNigeria10 December, 2024

    Project Growth champions remote flexibility, prioritizes employee well-being, fosters inclusivity, and cultivates a culture of continuous learning and ...

    Remote
  • La Roche Nigeria Limited logo

    IT Administrator

    La Roche Nigeria Limi..Lagos, Nigeria10 December, 2024

    La Roche Equipment Nigeria Limited, based in Lagos, is incorporated in Nigeria and began its operation in 2004; And with the desire of expansion, it has ...

    Onsite
  • Ericsson logo

    CNS Presales Solution Architect

    EricssonLagos, Nigeria10 December, 2024

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Royal Power and Energy Limited logo

    IT Administrator

    Royal Power and Energ..Lagos, Nigeria09 December, 2024

    Founded in 2005, Royal Power and Energy Ltd. (RPE) offers products & services in the area of power back up, conditioning and protection. Our experience ...

    Onsite
  • Tybitx Services International Limited logo

    Lead Engineer

    Tybitx Services Inter..Lagos, Nigeria09 December, 2024

    Tybitx Services International Limited (“Tybitx”) provides Human Resource professional services in Transition Management; we are positioned to enable ...

    Onsite
  • Federal Polytechnic, Kaltungo logo

    Principal Programme Analyst (ICT)

    Federal Polytechnic, ..Gombe, Nigeria09 December, 2024

    The Federal Polytechnic, Kaltungo is a Nigeria federal government-owned higher institution located in Kaltungo, a local government area in Gombe State, ...

    Onsite
  • PoweredUp Consulting logo

    Chief Technology Officer

    PoweredUp ConsultingLagos, Nigeria09 December, 2024

    PoweredUp Consulting is a fully indigenous organization that focuses on organizational enrichment through Human Resources and Coaching. HR is a subject matter ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    Information Technology Officer

    Bosak Microfinance Ba..Lagos, Nigeria06 December, 2024

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • eTranzact logo

    Network Engineer

    eTranzactLagos, Nigeria06 December, 2024

    eTranzact is Nigeria's first award winning multi-application and multi-channel electronic transaction switching and payment processing platform. eTranzact has ...

    Onsite
  • Aldreda Fields Limited logo

    NOC Engineer

    Aldreda Fields Limite..Lagos, Nigeria06 December, 2024

    Aldreda Fields Ltd (AFL) is licensed by the Nigerian Communications Commission (NCC) to provide and operate Open Access Metropolitan Fibre Cable Network ...

    Onsite
  • JNC International Limited logo

    Technology Manager

    JNC International Lim..Lagos, Nigeria06 December, 2024

    Our overall focus is to provide cost-beneficial medical equipment, services and solutions to the medical industry operators and service providers to develop ...

    Onsite
  • IHS Towers logo

    Senior Manager, Network Assurance

    IHS TowersAbuja, Nigeria06 December, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Cen Global Services Limited logo

    IT Consultant

    Cen Global Services L..Rivers, Nigeria05 December, 2024

    Cen Global Services Limited (“Cen Global”) is proudly a Nigerian registered company with broad business interest in Human Resources Management Services, ...

    Onsite
  • Flour Mills of Nigeria Plc logo

    Information Assurance Manager

    Flour Mills of Nigeri..Lagos, Nigeria05 December, 2024

    Flour Mills of Nigeria Plc was incorporated in September 1960 as a private limited liability company, and commenced operations in 1962 with an installed ...

    Onsite
  • Anietronic logo

    Hardware Architect

    AnietronicLagos, Nigeria04 December, 2024

    We are a forward-thinking company specializing in the development and deployment of smart metering solutions in Nigeria and across Africa. Our mission is to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.