datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 3)

View networking and tech support Mid-level jobs below.

  • RusselSmith Group logo

    Assistant Manager - IT Solution

    RusselSmith GroupLagos, Nigeria27 February

    RusselSmith is an ISO 9001:2008 certified asset integrity management services company incorporated to serve the needs of the global oil and gas exploration and ...

    Onsite
  • American Tower Africa logo

    NOC Supervisor

    American Tower AfricaLagos, Nigeria27 February

    Through a global portfolio of digital infrastructure assets and other communications real estate solutions, American Tower enables our partners and customers ...

    Hybrid
  • Odixcity Consulting logo

    Code Annotation Engineer

    Odixcity ConsultingNigeria26 February

    Odixcity Consulting is Nigeria's leading foreign outsourcing firm, specializing in human resources and procurement. We believe in delivering business solutions ...

    Remote
  • Kloverharris Limited logo

    Public Relations Officer

    Kloverharris LimitedLagos, Nigeria26 February

    KLOVERHARRIS Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well ...

    Onsite
  • Phase3 Telecom logo

    Senior Network Engineer

    Phase3 TelecomAbuja, Nigeria26 February

    Phase3 Telecom is Africa’s leading aerial fibre optic network infrastructure provider, delivering world class connectivity and network solutions to the ...

    Onsite
  • Kraks Media logo

    Content Operations Lead

    Kraks MediaLagos, Nigeria26 February

    Kraks Media is a multifaceted media powerhouse, orchestrating connections between emerging and established brands. Anchored by a dynamic comedy channel and ...

    Onsite
  • Olam Agri logo

    General Manager and IT Head

    Olam AgriLagos, Nigeria26 February

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • Ascentech Services Limited logo

    Technology Specialist

    Ascentech Services Li..Lagos, Nigeria25 February

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Agbeyewa Farms logo

    IT Specialist

    Agbeyewa FarmsOndo, Nigeria24 February

    Agbeyewa Farms is a world-class agribusiness with farm operations in Ekiti State, Nigeria. We have foresight for expansion into Africa whilst we create decent ...

    Onsite
  • Ringardas Nigeria Limited logo

    Senior Network & Systems Administrator

    Ringardas Nigeria Lim..Abuja, Nigeria24 February

    Ringardas Nigeria Limited is a private limited liability company incorporated under the laws of the Federal Republic of Nigeria on 22nd November 2005. Its ...

    Onsite
  • ColdHubs Limited logo

    Communications and Information Systems Manager

    ColdHubs LimitedImo, Nigeria24 February

    ColdHubs Limited is a social enterprise that designs, installs, commissions, and operates 100% solar-powered walk-in cold rooms in marketplaces and farm ...

    Onsite
  • Matna Foods Company Limited logo

    Information Technology Specialist

    Matna Foods Company L..Ondo, Nigeria24 February

    Matna Foods company limited is a Nigerian manufacturing outfit incorporated to process cassava roots into International Standard Food Grade Industrial ...

    Onsite
  • Felton Energy Services Ltd (FESL) logo

    Lead, Corporate Communications

    Felton Energy Service..Rivers, Nigeria24 February

    Felton Energy Services Ltd (FESL) is an indigenous oil & gas procurement, operation and maintenance company in Nigeria. The company was established to ...

    Onsite
  • IpNX Nigeria Limited logo

    Head Service Assurance and Client Success

    IpNX Nigeria LimitedLagos, Nigeria24 February

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Alert Microfinance Bank logo

    Network Commercial Manager

    Alert Microfinance Ba..Lagos, Nigeria24 February

    At Alert Microfinance Bank Limited, we have built our impressive growth on excellent service delivery in a uniquely customer friendly environment with ...

    Onsite
  • MTN Nigeria logo

    Team Lead - Infrastructure Administrator and DevOps

    MTN NigeriaLagos, Nigeria23 February

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.