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Onsite Networking and Tech Support Jobs in Nigeria

View Onsite networking and tech support jobs below.

  • Raedial Farms logo

    IT Support Officer

    Raedial FarmsEdo, Nigeria20 November

    Raedial Farms is an agriculture house providing innovative result-driven solutions and services to agriculture, commercial enterprise, and the food process ...

    Onsite
  • Eat'N'Go Limited logo

    Assistant IT Manager (Infrastructure)

    Eat'N'Go LimitedLagos, Nigeria20 November

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Reposebay Human Resources Limited logo

    IT Manager

    Reposebay Human Resou..Lagos, Nigeria20 November

    Reposebay is a boutique recruitment company serving both micro employers and SMEs with customized solutions and human capital growth strategies. Her career ...

    Onsite
  • Deloitte logo

    Information Security Officer

    DeloitteAbuja, Nigeria20 November

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Ascentech Services Limited logo

    Senior Network Engineer

    Ascentech Services Li..Lagos, Nigeria20 November

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Cumbrian Consulting logo

    IT Specialist

    Cumbrian ConsultingLagos, Nigeria20 November

    Cumbrian Consult Limited is a dynamic, multi-disciplinary Management Consulting Group. We provide unique insights, expert support services and sustainable ...

    Onsite
  • Engie Africa logo

    Global Hardware Support Officer

    Engie AfricaLagos, Nigeria20 November

    ENGIE is a leading global energy company that builds its businesses around a model based on responsible growth to take on energy transition challenges. We ...

    Onsite
  • Elegante logo

    IT Support Officer

    EleganteAbuja, Nigeria20 November

    They say that your appearance says a thousand words about you; at Elegante we believe that your beauty is in you. Every woman is beautiful! Elegante is a ...

    Onsite
  • iMMAP logo

    Information Management Officer

    iMMAPAbuja, Nigeria20 November

    iMMAP’s approach to work is simple and targeted: go where the need is greatest. We focus on integrated solutions across all sectors to reach our mission ...

    Onsite
  • iMMAP logo

    National Information Management Officer

    iMMAPAbuja, Nigeria20 November

    iMMAP’s approach to work is simple and targeted: go where the need is greatest. We focus on integrated solutions across all sectors to reach our mission ...

    Onsite
  • Vantegral Consulting logo

    IT Audit

    Vantegral ConsultingLagos, Nigeria20 November

    We are Vantegral Consulting. Our sole aim is to offer value to clients and businesses. With an array of services ranging from recruitment outsourcing, ...

    Onsite
  • Dangote logo

    System Support Engineer (IT)

    DangoteKogi, Nigeria20 November

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • First Bank logo

    Team Lead CRM Administration

    First BankLagos, Nigeria20 November

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • Cavista logo

    Senior Linux System Engineer

    CavistaLagos, Nigeria20 November

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • PRIMERO Transport Services Limited logo

    ICT Officer (NYSC)

    PRIMERO Transport Ser..Lagos, Nigeria19 November

    PRIMERO Transport Services Limited was launched on the 12th of November, 2015 by His Excellency Mr. Akinwumi 'Dapo Ambode, the Executive Governor of Lagos ...

    Onsite
  • Atlas Copco logo

    Enterprise Architect - Applications & Integrations

    Atlas CopcoLagos, Nigeria19 November

    With a tradition of innovation dating back to the Group’s foundation in 1873, Atlas Copco’s business has evolved into four distinct business areas, ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.