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Onsite Networking and Tech Support Jobs in Nigeria

View Onsite networking and tech support jobs below.

  • Danish Refugee Council (DRC) logo

    Information Management Officer - Maiduguri

    Danish Refugee Counci..Borno, Nigeria15 July

    The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout ...

    Onsite
  • Cobranet Limited logo

    Field Network and System Engineer

    Cobranet LimitedLagos, Nigeria15 July

    Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of ...

    Onsite
  • The International Center for Investigative Reporting (ICIR) logo

    Information Communication Technology Officer

    The International Cen..Abuja, Nigeria14 July

    The International Center for Investigative Reporting, ICIR, is an independent, nonprofit news agency that seeks to promote transparency and accountability ...

    Onsite
  • The Concept Group logo

    Transformation / ERP Application Support Officer

    The Concept GroupLagos, Nigeria14 July

    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services ...

    Onsite
  • The Concept Group logo

    Chief Technology Officer

    The Concept GroupLagos, Nigeria14 July

    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services ...

    Onsite
  • Aldelia Limited logo

    IT Manager

    Aldelia LimitedOyo, Nigeria14 July

    Aldelia’s global management strategy delivers specialised services to the Oil & Gas sector from dedicated teams in each key strategic region. From ...

    Onsite
  • SecureID Limited logo

    EMV Script Implementation Officer

    SecureID LimitedLagos, Nigeria14 July

    SecureID Limited is the first certified smartcard manufacturing plant in sub-Saharan Africa and are capable of manufacturing all kinds of cards including ...

    Onsite
  • SecureID Limited logo

    Chief Technical & Information Security Officer

    SecureID LimitedLagos, Nigeria14 July

    SecureID Limited is the first certified smartcard manufacturing plant in sub-Saharan Africa and are capable of manufacturing all kinds of cards including ...

    Onsite
  • SecureID Limited logo

    Card Data Operations & Support Engineer

    SecureID LimitedLagos, Nigeria14 July

    SecureID Limited is the first certified smartcard manufacturing plant in sub-Saharan Africa and are capable of manufacturing all kinds of cards including ...

    Onsite
  • CapitalSage Technology Limited logo

    NetSuite Technical Support Officer

    CapitalSage Technolog..Lagos, Nigeria14 July

    Located in the most populous country in the most diverse continent, we have come to realise that conventional financial institutions are handicapped in ...

    Onsite
  • KadMap logo

    C Systems Engineer

    KadMapAbuja, Nigeria14 July

    KadMap® is a secure private data transaction system. It provides private and secure data and networking services to enterprise clusters KadMap® GridHive OS ...

    Onsite
  • UNICEF logo

    Information Management Officer

    UNICEFAbuja, Nigeria14 July

    UNICEF contributes to the achievement of the Millennium Development Goals in Nigeria with a mandate to advocate for the protection of children’s rights, ...

    Onsite
  • Alfred & Victoria Associates logo

    NOC Engineer

    Alfred & Victoria..Lagos, Nigeria14 July

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Vitel Wireless Limited logo

    NOC Analyst (Mobile Networks)

    Vitel Wireless Limite..Lagos, Abuja, Nigeria12 July

    Vitel Wireless Limited has become a renowned company in the industry for our expertise and has contributed to several standards and innovations in data ...

    Onsite
  • eHealth4everyone logo

    IT Support Assistant

    eHealth4everyoneAbuja, Oyo, Nigeria12 July

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • Hapag-Lloyd AG logo

    Area IT Manager

    Hapag-Lloyd AGLagos, Nigeria12 July

    With a fleet of 258 modern container ships and a total transport capacity of 1.9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.