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Onsite Networking and Tech Support Jobs in Nigeria

View Onsite networking and tech support jobs below.

  • ATO Architects logo

    IT Analyst Intern

    ATO ArchitectsLagos, Nigeria22 October

    ATO Architects started out in 1987 on the back of a winning entry in a design competition for the squash court complex of one of the oldest clubs in Nigeria, ...

    Onsite
  • ASA SECURITY logo

    Control Room Operator

    ASA SECURITYLagos, Nigeria22 October

    ASA SECURITY is a Nigerian limited liability company registered in Nigeria for the provision of advanced security technology services. Our expertise is in the ...

    Onsite
  • Olam Nigeria Limited logo

    General Manager Information Technology

    Olam Nigeria LimitedLagos, Nigeria22 October

    Olam International was established in 1989 with 1 product in 1 country, trading cashew from Nigeria into India. Today we are a leading agri-business operating ...

    Onsite
  • Oracle logo

    Principal Advanced Services Engineer, CSS Tech Delivery, Database

    OracleLagos, Nigeria21 October

    Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company ...

    Onsite
  • Olam Agri logo

    General Manager, Information Technology

    Olam AgriLagos, Nigeria21 October

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • RedCloud Technology logo

    Head of Revenue Operations & Customer Experience

    RedCloud TechnologyLagos, Nigeria21 October

    We believe that our technology can universally change the way in which financial services are distributed and accessed by the new digital economy RedCloud is a ...

    Onsite
  • Strivo Labs logo

    Technology Manager / Lead

    Strivo LabsLagos, Nigeria21 October

    At Strivo Labs, we are passionate about helping businesses scale with speed and precision. We specialize in providing end-to-end digital solutions, from custom ...

    Onsite
  • Eric Kayser logo

    IT & Systems Support Officer

    Eric KayserLagos, Nigeria21 October

    Eric Kayser has successfully shared his vision of baking with the rest of the world by creating a truly global business. In every country, our products reflect ...

    Onsite
  • NIIT logo

    Networking Faculty

    NIITLagos, Nigeria21 October

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • American University of Nigeria (AUN) logo

    Grant Writing Officer

    American University o..Nigeria21 October

    The institution was conceived as Africa’s first Development University. Its mission is to pioneer service learning and build leaders who will be prepared ...

    Onsite
  • American Tower Africa logo

    Mgr NOC

    American Tower AfricaLagos, Nigeria21 October

    Through a global portfolio of digital infrastructure assets and other communications real estate solutions, American Tower enables our partners and customers ...

    Onsite
  • NewGlobe logo

    Officer, IT Operations

    NewGlobeBayelsa, Nigeria21 October

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • PricewaterhouseCoopers (PwC) logo

    Business Information Security Officer (BISO)

    PricewaterhouseCooper..Lagos, Nigeria21 October

    PricewaterhouseCoopers (PwC) helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries ...

    Onsite
  • Alert Microfinance Bank logo

    IT Support Officer

    Alert Microfinance Ba..Lagos, Nigeria21 October

    At Alert Microfinance Bank Limited, we have built our impressive growth on excellent service delivery in a uniquely customer friendly environment with ...

    Onsite
  • Zest logo

    Lead, Infrastructure

    ZestLagos, Nigeria21 October

    Zest is a venture-backed digital therapeutics company focused on advancing equality of opportunities in healthcare. Today, we are harnessing some of the latest ...

    Onsite
  • Nomba (Formerly Kudi) logo

    Technical Support Engineer

    Nomba (Formerly Kudi)Lagos, Nigeria21 October

    We are building an ecosystem that simplifies how businesses accept payments, make payments and manage operations. This journey started in 2016 with simplifying ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.