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Onsite Networking and Tech Support Jobs in Nigeria

View Onsite networking and tech support jobs below.

  • Ardova Plc logo

    Officer, Systems Control

    Ardova PlcLagos, Nigeria03 March

    Ardova Plc is a Nigerian leading indigenous and integrated energy company involved in the distribution of petroleum products. With an extensive network of over ...

    Onsite
  • Dahua Technology logo

    Technical Support / Presale Engineer

    Dahua TechnologyLagos, Nigeria01 March

    Zhejiang Dahua Technology Co., Ltd. is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua ...

    Onsite
  • IHS Towers logo

    Senior Manager, Network Operations (Fibre)

    IHS TowersLagos, Nigeria01 March

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Bridgemead Consulting logo

    Chief Technology Manager

    Bridgemead ConsultingLagos, Nigeria28 February

    Bridgemead Consulting is a holistic and innovative business consultancy that believes in connecting businesses with the right individuals.Responsibilities ...

    Onsite
  • Creastech Limited logo

    Technical Engineers

    Creastech LimitedLagos, Nigeria28 February

    We are passionate about leveraging technology to help our clients optimize their operations, reduce costs, and increase productivity. Our team of highly ...

    Onsite
  • Enov8 Solutions Limited logo

    Technical Writers

    Enov8 Solutions Limit..Lagos, Nigeria28 February

    Enov8 Solutions was established in 2018 with head office in Lagos Nigeria . We are a software development focused company with the believe that business ...

    Onsite
  • 3Line Card Management Limited logo

    Field Support Officer

    3Line Card Management..Lagos, Nigeria28 February

    3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded. We believe ...

    Onsite
  • Benmaris Limited logo

    Diversity Programs / Communications Officer

    Benmaris LimitedLagos, Nigeria28 February

    Benmaris Limited started as a professional manpower providers, financial consultants and general works contractor in 2007. It is a wholly owned Nigerian ...

    Onsite
  • Machine and Equipment Corporation Africa Limited (MECA) logo

    IT Intern

    Machine and Equipment..Abuja, Nigeria28 February

    Machine and Equipment Corporation Africa Limited (MECA) is an Engineering, Operations and Technical Asset Management Corporation. Our unique industry ...

    Onsite
  • Shuttlers logo

    Senior Site Reliability Engineer

    ShuttlersLagos, Nigeria28 February

    Shuttlers is a platform that enables professionals access efficient shared transportation in Lagos Metropolis. We help transform the stressful time commuting ...

    Onsite
  • Burn Nigeria logo

    IT Officer

    Burn NigeriaLagos, Nigeria28 February

    BURN is working to create a world where cooking positively impacts all life on earth by producing the world�s most efficient biomass, liquid fuel, and ...

    Onsite
  • PeopleOS logo

    IT Support Intern

    PeopleOSLagos, Nigeria28 February

    We partner with organizations to support them, improve their performance and push their boundaries for success. We are the people you need for your people Our ...

    Onsite
  • Secom Limited logo

    IT Personnel

    Secom LimitedLagos, Nigeria27 February

    Secom Limited was established as a financial services company. It began as a financial service company with steadfast commitment to exceptional customer ...

    Onsite
  • Arravo Global Services logo

    Infrastructure Engineer

    Arravo Global Service..Lagos, Nigeria27 February

    Established in 2008 as Business Connexion ICT Services Nig Ltd by Business Connexion PTY (BCX), a South African based information and communications technology ...

    Onsite
  • Tek Experts logo

    Technical Support Engineer - Azure Identity

    Tek ExpertsLagos, Nigeria27 February

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Eat'N'Go Limited logo

    IT Support Executive

    Eat'N'Go LimitedLagos, Nigeria27 February

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.