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Onsite Networking and Tech Support Jobs in Nigeria (Page 2)

View Onsite networking and tech support jobs below.

  • Bosak Microfinance Bank Limited logo

    IT Help Desk Officer

    Bosak Microfinance Ba..Lagos, Nigeria02 February

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • NewGlobe logo

    Manager, IT Operations

    NewGlobeKatsina, Nigeria02 February

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Change & Adoption Officer, AI Initiatives

    Procept Associates Pr..Lagos, Nigeria02 February

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • Electronic PayPlus Limited logo

    Head, IT and Projects

    Electronic PayPlus Li..Lagos, Nigeria02 February

    Electronic Payplus Limited is a customer focused, smart card and payment solution service provider incorporated in 2004. The company commenced operations in ...

    Onsite
  • Daytona 247 People's Pharmacy and Supermarket logo

    IT Officer

    Daytona 247 People's ..Lagos, Nigeria02 February

    We are Daytona 247 RX & Supermarket, Africa’s most customer focused neighborhood retail store and pharmacy. We exist for homes in need of quality and ...

    Onsite
  • County Cargo logo

    Office Assistant/Digital Support Staff/Customer Service Perosnnel

    County CargoLagos, Nigeria02 February

    County Service Solution Nigeria Limited is a company Limited by shares, registered in the United Kingdom (County service solution Uk. Limited) and in Nigeria ...

    Onsite
  • Dangote logo

    IT Server Operations Analyst

    DangoteLagos, Nigeria02 February

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • DAG Industries Nigeria Limited logo

    Senior System Administrator

    DAG Industries Nigeri..Lagos, Nigeria31 January

    DAG Nigeria Industries Limited, registered with corporate affairs Nigeria in 2004 and the Company started regular operations effective 21st May 2005. The ...

    Onsite
  • Zamfara State Government logo

    Computer Science/ICT

    Zamfara State Governm..Zamfara, Nigeria31 January

    Zamfara is a state in northwestern Nigeria. Its capital is Gusau and its Governor is Abdul'aziz Abubakar Yari, a member of the All Progressives Congress (APC). ...

    Onsite
  • Dangote logo

    Network Engineer

    DangoteLagos, Nigeria31 January

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • United Nations High Commissioner for Refugees (UNHCR) logo

    Senior IT Associate

    United Nations High C..Abuja, Nigeria31 January

    UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to ...

    Onsite
  • Flour Mills of Nigeria Plc logo

    Information Technology

    Flour Mills of Nigeri..Lagos, Nigeria30 January

    Flour Mills of Nigeria Plc was incorporated in September 1960 as a private limited liability company, and commenced operations in 1962 with an installed ...

    Onsite
  • Jake Riley Limited logo

    Live Band

    Jake Riley LimitedLagos, Nigeria30 January

    Jake Riley is a leading international consultancy that helps leading companies, public sector bodies and social sector organisations in Nigeria to build, ...

    Onsite
  • First Excelsia logo

    IT Operations and Infrastructure Officer

    First ExcelsiaLagos, Nigeria30 January

    FirstExcelsia is a firm of highly versatile and renowned Human Resources, Organisational Development and Management consultants. We have an in-depth ...

    Onsite
  • WTS Energy logo

    Senior IT Business Analyst

    WTS EnergyLagos, Nigeria30 January

    WTS Energy is the leading Consultant/Manpower Supply company to the international Oil, Gas and Energy industry. We supply Consultants to the Projects and ...

    Onsite
  • Stanbic IBTC logo

    Enterprise Architect, Information Technology

    Stanbic IBTCLagos, Nigeria29 January

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.