datatrota
Signup Login
Home Jobs Blog

Onsite Networking and Tech Support Jobs in Nigeria

View Onsite networking and tech support jobs below.

  • St. Mary Dedication British International High Schools logo

    Public Relations Officer

    St. Mary Dedication B..Edo, Nigeria04 April

    St. Mary Dedication British International High Schools is a renowned educational institution known for its academic excellence and morally upright students. St ...

    Onsite
  • Jesuit Memorial College logo

    ICT Director

    Jesuit Memorial Colle..Rivers, Nigeria04 April

    Jesuit Memorial College is a Catholic and Jesuit coeducational boarding secondary school open to students of all faiths. The school is located in Port ...

    Onsite
  • Resource Intermediaries Limited logo

    Technical Support Staff

    Resource Intermediari..Ogun, Nigeria04 April

    Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource ...

    Onsite
  • LD&D Consulting logo

    IT Specialist

    LD&D ConsultingLagos, Nigeria04 April

    LD&D Consulting is a specialist management and recruitment consulting firm that specializes in turning key projects into success by working collaboratively ...

    Onsite
  • Megalectrics logo

    System Network Administrator

    MegalectricsLagos, Nigeria04 April

    Megalectrics has over the years built a strong radio brand serving multiple strata of the society and diverse demographics, as part of operating 4 successful ...

    Onsite
  • SecureID Limited logo

    Head of Engineering (Fintech & Payments Solutions)

    SecureID LimitedLagos, Nigeria04 April

    SecureID Limited is the first certified smartcard manufacturing plant in sub-Saharan Africa and are capable of manufacturing all kinds of cards including ...

    Onsite
  • Hoop Telecoms logo

    Chief Technology Officer

    Hoop TelecomsLagos, Nigeria04 April

    Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is ...

    Onsite
  • M-KOPA logo

    Backend Engineering Team Lead

    M-KOPALagos, Nigeria04 April

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Onsite
  • MacTay Consulting logo

    Head of the Innovation Hub

    MacTay ConsultingLagos, Nigeria03 April

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support - Abuja and Lagos

    Tranter IT Infrastruc..Lagos, Abuja, Nigeria03 April

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Layer3 logo

    IT Support Engineer

    Layer3Lagos, Nigeria03 April

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Sports World Nigeria logo

    IT Manager

    Sports World NigeriaLagos, Nigeria03 April

    Sports world is Nigeria's no. 1 sports & fitness kit equipment Retail Company. It has its branches in most modern malls across Nigeria. Sports World Nigeria ...

    Onsite
  • Delta State University logo

    Senior Computer Operator

    Delta State Universit..Delta, Nigeria03 April

    The Delta State University, Abraka - popularly known as DELSU, is a State government university with a main campus located at Abraka, Delta and a campus at ...

    Onsite
  • Delta State University logo

    Computer Operator III

    Delta State Universit..Delta, Nigeria03 April

    The Delta State University, Abraka - popularly known as DELSU, is a State government university with a main campus located at Abraka, Delta and a campus at ...

    Onsite
  • NLPC Pension logo

    Senior System Administrator

    NLPC PensionLagos, Nigeria03 April

    NLPC PFA is the home of tested, trusted and effective pension fund administration in Nigeria. Though, we are a company licensed primarily to administer pension ...

    Onsite
  • Greenpeg Nigeria Limited logo

    Information Technology Support Assistant

    Greenpeg Nigeria Limi..Lagos, Nigeria02 April

    Greenpeg NG is one of the very few Industrial Distribution/Services Companies with solid global presence. Our Laser Sharp focus on Industrial Distribution and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.