datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 2)

View networking and tech support Mid-level jobs below.

  • Seven Up Bottling Company logo

    System Lead Auditor (Iso 9001, 22000)

    Seven Up Bottling Com..Lagos, Nigeria18 December, 2024

    Created by the Howdy Corporation in St. Louis, MO, 7UP was an optimistic venture from the very start. After great success with the Howdy Orange drink, company ...

    Onsite
  • Oxygen X logo

    Information Security Manager

    Oxygen XLagos, Nigeria18 December, 2024

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Onsite
  • Dangote logo

    IT Business Analyst / Project Manager

    DangoteLagos, Nigeria17 December, 2024

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Code for Africa logo

    Design Lead

    Code for AfricaNigeria16 December, 2024

    Achieving Open Data and Open Government on a continental level is a mammoth task. Code for Africa is therefore deliberately designed as a vehicle for ...

    Remote
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Finance Systems Engineer (NetSuite Developer)

    Moniepoint Inc. (Form..Lagos, Nigeria16 December, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Code for Africa logo

    Design Lead

    Code for AfricaLagos, Nigeria13 December, 2024

    Achieving Open Data and Open Government on a continental level is a mammoth task. Code for Africa is therefore deliberately designed as a vehicle for ...

    Onsite
  • eRecruiter Nigeria logo

    Engineering Manager

    eRecruiter NigeriaLagos, Nigeria13 December, 2024

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • AnneMarthas Global Services Limited logo

    Engineering Manager (Fintech)

    AnneMarthas Global Se..Lagos, Nigeria13 December, 2024

    AnneMarthas Global Services Limited is a Human Resources recruitment, outsourcing, management and advisory company located in Lagos, Nigeria.Job Summary As an ...

    Onsite
  • Ericsson logo

    Field Service Operations Line Manager

    EricssonLagos, Nigeria13 December, 2024

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Ibom Air logo

    IT Network Administrator

    Ibom AirAkwa Ibom, Nigeria12 December, 2024

    Ibom Air aims to set the standard as the airline of choice for passengers in Nigeria, West Africa and beyond by focusing on service excellence, hospitality and ...

    Onsite
  • Save The Children logo

    Information Technology Coordinator - Power Apps

    Save The ChildrenAbuja, Nigeria12 December, 2024

    Save the Children invests in childhood - every day, in times of crisis and for our future. In the United States and around the world, we give children a ...

    Onsite
  • UNICEF logo

    Chief of Communication, P-5

    UNICEFAbuja, Nigeria12 December, 2024

    UNICEF contributes to the achievement of the Millennium Development Goals in Nigeria with a mandate to advocate for the protection of children’s rights, ...

    Onsite
  • Nerdbug Limited logo

    Technical Lead

    Nerdbug LimitedLagos, Nigeria12 December, 2024

    Nerdbug is a fast-growing Software Development company. We take pride in our creative approach to problem-solving and our innovative solutions for our clients. ...

    Onsite
  • Conclase Consulting logo

    Information Technology Manager

    Conclase ConsultingLagos, Nigeria11 December, 2024

    At Conclase Consulting, we provide top notch IT solutions and support services to help you transform your business into an Intelligent Enterprise, redefine the ...

    Onsite
  • Drugstoc eHub Limited logo

    Chief Technical Officer

    Drugstoc eHub LimitedLagos, Nigeria11 December, 2024

    Empowering healthcare providers for a healthier Africa Open to Licensed Pharmacies, Hospitals, and Medical Professionals in NigeriaJob Details As a Chief ...

    Onsite
  • George Houston Resources Limited logo

    Chief Technology Officer

    George Houston Resour..Lagos, Nigeria10 December, 2024

    George Houston Resources Limited (GHR) assists organizations to achieve their corporate visions and objectives through integrated, strategic and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.