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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 2)

View networking and tech support Mid-level jobs below.

  • Stanbic IBTC logo

    Auditor, IT

    Stanbic IBTCLagos, Nigeria26 November

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Deloitte logo

    Head of Production

    DeloitteAbuja, Nigeria25 November

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Alan & Grant logo

    Chief Technical & Infrastructure Officer

    Alan & GrantAbuja, Nigeria24 November

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • Layer3 logo

    Senior Network Engineer

    Layer3Abuja, Nigeria24 November

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Equinix Nigeria logo

    Access Network Planning Engineer

    Equinix NigeriaLagos, Nigeria24 November

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Hayok Medicare Limited logo

    System Architect / Lead Developer

    Hayok Medicare Limite..Abuja, Nigeria24 November

    Hayok Medicare Limited is a health care organization based in Abuja focused on developing and implementing innovative solutions to address various ...

    Onsite
  • Olam Agri logo

    Country IT Head

    Olam AgriLagos, Nigeria24 November

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • Olam Agri logo

    Application Lead - IT Application Support

    Olam AgriLagos, Nigeria24 November

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • Dangote logo

    IT Audit Specialist, Internal Audit

    DangoteLagos, Nigeria24 November

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Jubaili Agrotec Limited logo

    IT Operations Supervisor

    Jubaili Agrotec Limit..Abuja, Nigeria22 November

    Jubaili Agrotec ltd was established in 2002 (in Nigeria) by the sons of Abdullatif Jubaili as the fruit of their strong solid experience in the field of ...

    Onsite
  • Ikeja Electricity Distribution Company logo

    Senior IT Project Analyst

    Ikeja Electricity Dis..Lagos, Nigeria21 November

    Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja ...

    Onsite
  • iRecruiters Africa Limited logo

    Application and Database Manager

    iRecruiters Africa Li..Lagos, Nigeria21 November

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • The People Practice logo

    Full-Stack Engineer

    The People PracticeLagos, Nigeria21 November

    The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access ...

    Onsite
  • M365Connect logo

    Linux Server Administrator

    M365ConnectLagos, Nigeria20 November

    Job Description: We are seeking a highly experienced Senior Linux Server Administrator to join our team on a part-time basis (10-15 hours weekly) as a ...

    Remote
  • Primly Premium Solutions Ltd logo

    IT Operations & Web Specialist

    Primly Premium Soluti..Abuja, Nigeria20 November

    PPS is a technology Solution company established in Nigeria to provide innovative solutions to basic issues that occur in everyday life. We offer consultancy ...

    Onsite
  • GN128 Solutions logo

    IT Support Officer (Intern)

    GN128 SolutionsLagos, Nigeria20 November

    GN128 develops, maintains and sells application software and related services, our mission and values are to help our clients realize their full potential. ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.