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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 2)

View networking and tech support Mid-level jobs below.

  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Data Engineering Lead

    Moniepoint Inc. (Form..Lagos, Nigeria20 February

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Vennote Technologies Limited logo

    IT Command Center Manager

    Vennote Technologies ..Lagos, Nigeria19 February

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • Casava Microinsurance Limited logo

    Head, Engineering

    Casava Microinsurance..Lagos, Nigeria19 February

    Casava, an Insurtech in the Nigerian space is reimagining how insurance should impact lives. Our vision is to make insurance commonplace for individuals and ...

    Onsite
  • LAPO Microfinance Bank Limited logo

    Head of Department, Management Information System-MIS

    LAPO Microfinance Ban..Lagos, Nigeria19 February

    LAPO Microfinance Bank is a pro-poor financial institution committed to the social and economic empowerment of low-income households through provision of ...

    Onsite
  • Total Secure Nigeria logo

    Security System Engineer (Security Systems Design & Configuration)

    Total Secure NigeriaAbuja, Nigeria18 February

    At Total Secure Nigeria we are very confident that we will become your preferred choice for security and defence products throughout Nigeria. Through our ...

    Onsite
  • Jaza Energy logo

    IT Operations Lead

    Jaza EnergyLagos, Nigeria18 February

    The last mile energy company. We build solar energy charging stations and rent batteries in off-grid communitiesAbout the job Coordinate daily IT operations ...

    Onsite
  • Oracle logo

    Technology Solutions Engineer (PreSales)

    OracleLagos, Nigeria18 February

    Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company ...

    Onsite
  • Netcom Africa logo

    Core IP Network Manager

    Netcom AfricaLagos, Nigeria18 February

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • ofi logo

    IT Infrastructure and Network Lead

    ofiLagos, Nigeria17 February

    ofi - We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage ...

    Onsite
  • Alerzo Limited logo

    Information Technology (IT) Audit Manager

    Alerzo LimitedOyo, Nigeria14 February

    ALERZO limited is a B2B logistic company with the aim of reinventing and revolutionizing the way goods move from manufacturer to retailers in Emerging ...

    Onsite
  • FOAK Business Solutions Limited logo

    Chief Information Officer

    FOAK Business Solutio..Lagos, Nigeria14 February

    FOAK Business Solutions Limited is a HR consulting firm providing start-to-finish Human Resource support which provides and enhances the current manpower ...

    Onsite
  • Dozzy Group logo

    ICT Manager

    Dozzy GroupAnambra, Nigeria13 February

    Dozzy Oil & Gas Limited is an Indigenous company with core business activity in the downstream petroleum products marketing and distribution which involves ...

    Onsite
  • The Elevation Church logo

    Head IT

    The Elevation ChurchLagos, Nigeria13 February

    The Elevation Church has been set up by God to develop its members as witnesses of Christ to the general public while empowering them to not only achieve the ...

    Onsite
  • Kloverharris Limited logo

    IT Manager

    Kloverharris LimitedLagos, Nigeria13 February

    KLOVERHARRIS Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well ...

    Onsite
  • IHS Towers logo

    Senior Manager, Network Assurance

    IHS TowersRivers, Nigeria13 February

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Sifax Group logo

    Information Technology Project Manager

    Sifax GroupLagos, Nigeria12 February

    Sifax group is a multinational conglomerate with multidimensional operations. The group’s head office is at Apapa, Lagos nigeria. It has branches in ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.