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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 2)

View networking and tech support Mid-level jobs below.

  • Benin Electricity Distribution Plc. (BEDC) logo

    Head of IT

    Benin Electricity Dis..Edo, Nigeria28 November

    Benin Electricity Distribution Plc. (BEDC) is one of the retail electricity distribution companies licensed by the federal government Benin Electricity Disco ...

    Onsite
  • Samuelson logo

    IT Officer

    SamuelsonRivers, Nigeria28 November

    Established in 1989, SAMUELSON is a firm of multi - disciplinary consultants, offering a wide range of professional consulting services to various ...

    Onsite
  • Samuelson logo

    Land, Communities & CSR Officer

    SamuelsonRivers, Nigeria28 November

    Established in 1989, SAMUELSON is a firm of multi - disciplinary consultants, offering a wide range of professional consulting services to various ...

    Onsite
  • Noemdek Limited logo

    Chief Technology Officer

    Noemdek LimitedLagos, Nigeria28 November

    Noemdek's advisory practice was established to support international strategic advisory firms with relevant local expertise. We are able to deliver on our ...

    Onsite
  • Moniepoint Inc. logo

    Lead, Cloud Engineering

    Moniepoint Inc.Lagos, Nigeria27 November

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • GVA Partners logo

    Information Technology Manager

    GVA PartnersLagos, Nigeria26 November

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Image & Time logo

    Lead Designer 

    Image & TimeLagos, Nigeria26 November

    Image & Time is a full service Design and Consultancy company. Our goal is to innovate and build the future in collaboration with our clients and partners. We ...

    Onsite
  • Stanbic IBTC logo

    Auditor, IT

    Stanbic IBTCLagos, Nigeria26 November

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Deloitte logo

    Head of Production

    DeloitteAbuja, Nigeria25 November

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Alan & Grant logo

    Chief Technical & Infrastructure Officer

    Alan & GrantAbuja, Nigeria24 November

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • Layer3 logo

    Senior Network Engineer

    Layer3Abuja, Nigeria24 November

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Equinix Nigeria logo

    Access Network Planning Engineer

    Equinix NigeriaLagos, Nigeria24 November

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Hayok Medicare Limited logo

    System Architect / Lead Developer

    Hayok Medicare Limite..Abuja, Nigeria24 November

    Hayok Medicare Limited is a health care organization based in Abuja focused on developing and implementing innovative solutions to address various ...

    Onsite
  • Olam Agri logo

    Country IT Head

    Olam AgriLagos, Nigeria24 November

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • Olam Agri logo

    Application Lead - IT Application Support

    Olam AgriLagos, Nigeria24 November

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • Dangote logo

    IT Audit Specialist, Internal Audit

    DangoteLagos, Nigeria24 November

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.