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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 2)

View networking and tech support Mid-level jobs below.

  • Nestle Foods logo

    Information Technology Coordinator

    Nestle FoodsOgun, Nigeria17 February

    Nestlé S.A. is a Swiss multinational food and beverage company headquartered in Vevey, Switzerland. It is the largest food company in the world ...

    Onsite
  • Cobranet Limited logo

    Service Delivery Officer

    Cobranet LimitedLagos, Nigeria16 February

    Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of ...

    Onsite
  • GVA Partners logo

    IT Security Manager

    GVA PartnersLagos, Nigeria16 February

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • The People Practice logo

    Full-Stack Engineer

    The People PracticeLagos, Nigeria16 February

    The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access ...

    Onsite
  • Lagos Commodities and Futures Exchange (LCFE) logo

    Chief Technology Officer

    Lagos Commodities and..Lagos, Nigeria16 February

    Lagos Commodities and Futures Exchange is a commodities Exchange that trades on Agricultural Commodities, Currencies, Oil and Gas and Solid Mineral ...

    Onsite
  • Husk Power Systems logo

    GIS Analyst

    Husk Power SystemsLagos, Nigeria12 February

    Husk is one of the world’s leading distributed utilities. Founded in 2008, the company provides reliable power to rural communities and businesses, entirely ...

    Onsite
  • Dangote logo

    Senior Database Administrator

    DangoteLagos, Nigeria12 February

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Daiik Engineering Ltd logo

    PCD - IT Security Engineer

    Daiik Engineering LtdRivers, Nigeria11 February

    Daiik Engineering is a diversified engineering, company in the Oil, Gas, Petro-chemical, Power, food, beverages and other industries. We have in our group a ...

    Onsite
  • The African Medical Centre of Excellence (AMCE) logo

    Systems Administrator

    The African Medical C..Abuja, Nigeria11 February

    The African Medical Centre of Excellence (AMCE) Abuja is a 500-bed specialty hospital offering world-class comprehensive diagnostics and treatment in oncology, ...

    Onsite
  • African Natural Resources & Mines Limited(ANRML) logo

    CCTV Senior Engineer / Manager

    African Natural Resou..Kaduna, Nigeria10 February

    ANRML was incorporated in 2012 as part of African Industries Group’s plan to embark on Backward Integration for its Steel Production. ANRML started its ...

    Onsite
  • Strivo Labs logo

    Chief Technology Officer

    Strivo LabsLagos, Nigeria10 February

    At Strivo Labs, we are passionate about helping businesses scale with speed and precision. We specialize in providing end-to-end digital solutions, from custom ...

    Onsite
  • Moniepoint Inc. logo

    Team Lead, Site Reliability Engineering

    Moniepoint Inc.Lagos, Nigeria10 February

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • PricewaterhouseCoopers (PwC) logo

    Head, ICT (Process and Communications Technology Lead)

    PricewaterhouseCooper..Lagos, Nigeria10 February

    PricewaterhouseCoopers (PwC) helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries ...

    Onsite
  • Petromech Engineering United Limited logo

    Senior NDT Level III Operator (UT & RT / X-Ray Inspection)

    Petromech Engineering..Kaduna, Nigeria09 February

    Petromech is a Kaduna-based company in Nigeria specializing in waste management, with a primary focus on producing base oils and engine oils from used ...

    Onsite
  • Layer3 logo

    Senior Network Engineer

    Layer3Abuja, Nigeria09 February

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • GVA Partners logo

    DevSecOps Engineer

    GVA PartnersLagos, Nigeria09 February

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.