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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 2)

View networking and tech support Mid-level jobs below.

  • Olam Agri logo

    IT Application Lead

    Olam AgriKwara, Nigeria20 October

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • The People Practice logo

    Full-Stack Engineer

    The People PracticeLagos, Nigeria18 October

    The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access ...

    Onsite
  • AACE Food Processing & Distribution Limited logo

    Information Technology Officer

    AACE Food Processing ..Lagos, Nigeria17 October

    AACE Food Processing & Distribution Ltd. (AACE Foods) is an indigenous Nigerian company which was established in November 2009. We process, package and ...

    Onsite
  • T2 (Formerly 9Mobile) logo

    Senior Engineer, VAS Operations

    T2 (Formerly 9Mobile)Abuja, Nigeria17 October

    T2 Mobile is the new brand identity for the Nigerian telecommunications company previously known as 9mobile Job Summary Perform Value added Service end ...

    Onsite
  • Benmaris Limited logo

    Head, IS Operations & Service Delivery

    Benmaris LimitedRivers, Nigeria16 October

    Benmaris Limited started as a professional manpower providers, financial consultants and general works contractor in 2007. It is a wholly owned Nigerian ...

    Onsite
  • Koko TV logo

    News Lead

    Koko TVLagos, Nigeria16 October

    KOKO TV is a fast growing music production company, based at London’s iconic music venue, KOKO. Founded in 2010, we have quickly established ourselves as ...

    Onsite
  • Westfield Consulting logo

    Commercial Lead – Health, Hygiene & Personal Care Portfolio

    Westfield ConsultingLagos, Nigeria16 October

    Westfield Consulting is a management consultancy firm, specialized in Increasing Your Business Performance. It is our mission to help our clients make the ...

    Onsite
  • Ralds & Agate logo

    Security Operations Center (SOC) Architect

    Ralds & AgateLagos, Nigeria15 October

    Africa is a huge continent with huge resources - the greatest of which are its people and natural resources. While Africa has struggled to find its rightful ...

    Onsite
  • ActiveEdge Technologies logo

    Core Infrastructure Technical Lead

    ActiveEdge Technologi..Lagos, Nigeria15 October

    At ActivEdge we are in full grasp of value creation. We strive to not just improve upon your prodcutivity, but ensure the impact of our solutions and services ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Lead, Cloud Engineering

    Moniepoint Inc. (Form..Nigeria15 October

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Pulse NG logo

    Head of Event & Partnerships

    Pulse NGLagos, Nigeria14 October

    Pulse.ng is Nigeria's popular news platform online highlighting the entertainment, style, and news that are part of and the West African DNA.The Head of ...

    Onsite
  • The Concept Group logo

    Chief Technology Officer

    The Concept GroupLagos, Nigeria13 October

    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Engineering Team Lead

    Moniepoint Inc. (Form..Lagos, Nigeria11 October

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Elevated HR Limited logo

    Chief Security Officer (CSO)

    Elevated HR LimitedLagos, Nigeria11 October

    Elevated HR Limited is a rapidly expanding recruitment and staffing company. A one-stop place for employers looking to recruit top talents across different ...

    Onsite
  • The Concept Group logo

    Chief Technology Officer

    The Concept GroupLagos, Nigeria10 October

    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services ...

    Onsite
  • AB Microfinance Bank logo

    Senior E-Channels Officer

    AB Microfinance BankLagos, Nigeria10 October

    AB Microfinance Bank Nigeria is a foreign-owned financial institution, based in Lagos state, which offers a broad range of financial services to micro, small ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.