Africa is a huge continent with huge resources - the greatest of which are its people and natural resources. While Africa has struggled to find its rightful place in the world economy, this has not in any way, diminished its potential or capabilities. Africa has amazing talents and our role as leaders and entrepreneurs is to harness these talents to propel us forward as we steadily advance on the global economic grid. Ralds & Agate is a Business Management Consulting firm focused on providing People and Process related solutions to businesses, communities and organizations within and outside Africa. Our focus is on People and Processes. Developing the potential within our people. to improve business practices, unleash creativity and enhance industrial productivity.
Mission / Purpose of the Job
- The SOC Architect is responsible for designing, integrating, and optimizing Security Operations Centre (SOC) operations and security engineering capabilities within the Managed Security Services Provider (MSSP) environment.
- The role serves as the technical and operational bridge between SOC analysts, security engineers, and clients, ensuring that security solutions are well-architected, operationally effective, and aligned with client risk profiles, service commitments, and evolving threat landscapes.
Job Responsibilities
- Engage directly with clients on-site to assess environments, design security architectures, and implement security solutions.
- Act as a trusted technical advisor during onboarding, service reviews, and security improvement initiatives.
- Translate client business and risk requirements into effective SOC and security engineering solutions.
- Support pre-sales activities, technical scoping, and solution design where required.
- Provide technical and operational leadership to SOC analysts and responders, ensuring effective monitoring, detection, and incident response.
- Guide SOC workflows, escalation processes, and incident handling procedures.
- Ensure SOC operations align with SLAs, playbooks, and industry best practices.
- Act as an escalation point for complex incidents and high-impact security events.
- Lead the design, implementation, and optimization of SOC and security platforms, including SIEM, SOAR, EDR/XDR, NDR, threat intelligence, and log management solutions.
- Oversee data onboarding, integrations, and tuning across client environments.
- Ensure SOC tooling is scalable, reliable, and engineered to support efficient operations.
- Drive automation and detection engineering to improve alert quality and reduce MTTR.
- Design and support security monitoring and controls for cloud environments (AWS, Azure, GCP).
- Integrate cloud logs, identity, network, and workload telemetry into SOC platforms.
- Advise clients on secure cloud architecture and monitor best practices.
- Bridge the gap between SOC operations and security engineering, ensuring tooling, detections, and automation support real operational needs.
- Work closely with engineers to translate analyst feedback into platform and detection improvements.
- Standardize configurations, architectures, and engineering practices across clients.
- Ensure SOC and engineering activities align with regulatory and contractual requirements (e.g., ISO 27001, SOC 2, PCI DSS).
- Support audits, assessments, and client assurance activities.
- Continuously evaluate emerging threats, technologies, and service improvements.
Job Specifications: Minimum & Preferred Requirements
Education / Business Degree:
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related discipline.
- Relevant professional certifications are an added advantage.
Work Experience:
- 7 – 10+ years experience in cybersecurity spanning SOC operations and security engineering.
- Proven experience working within an MSSP or multi-client security environment.
- Demonstrated hands-on experience implementing security solutions in client environments.
- Experience leading or providing technical direction to security teams.
Competencies, Skills & Attributes:
Knowledge:
- SOC operations and service delivery models.
- Security architecture design and implementation.
- Threat detection frameworks, including MITRE ATT&CK.
- Cloud security architecture and monitoring.
- Regulatory and compliance frameworks.
Skills:
- SIEM, SOAR, EDR/XDR, and SOC tooling
- Security architecture & engineering
- Detection engineering & automation
- Scripting (Python, PowerShell, Bash)
- Cloud security (AWS, Azure, GCP)
- Incident escalation & response
- Client engagement & technical advisory
- Stakeholder communication
Behavioral Attributes:
- Strong customer-facing presence
- Hands-on and solution-oriented mindset
- High ownership and accountability
- Analytical and detail-focused
- Ability to operate under pressure
- Collaborative and team-focused
- Professional integrity and confidence
Method of Application
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