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ICT Manager at Alaro City

Alaro CityLagos, Nigeria Networking and Tech Support
Full Time
Alaro City, is a mixed-income, city-scale development with areas for offices, logistics and warehousing, homes, schools, healthcare facilities, hotels, entertainment and 150 hectares of parks and open spaces.

Responsibilities

  • This position is responsible for the organizations’ ICT function to ensure stable, reliable, and secure ICT systems and infrastructure.

Key Result Areas:

  • Oversee office networks, infrastructure and software/systems designs and implementation.
  • Support end-users and ensure 100% uptime of networks, infrastructure, and systems.
  • Provide technology and server hardware setup, administration, and maintenance.
  • Statutory & regulatory IT compliance.
  • Maintain ICT documentation in line with the various workstreams' configuration, processes, and service records.

Specific responsibilities include:

  • Maintenance of IaaS, LAN Hardware, software, Telcos service management and video conferencing platforms.
  • Design, setup, and management of high-level design of access control, CCTV, and other modern technical security controls systems.
  • To ensure that protocols governing information confidentiality, security, and data protection, are always in place.
  • To analyze and outline short-term and medium-term infrastructure and application needs for the various operations.
  • Ensure awareness of ICT capabilities and ensure that all staff are regularly updated on new facilities.
  • Ensure external and internal compliance with statutory, regulatory and Corporate Governance Handbook guidelines.
  • Ensure that protocols governing information confidentiality, security and data protection, are in place at all times.
  • Lead the introduction of new technologies in mobile devices, web and social media.
  • Undertake any other duties commensurate with the position as agreed with the Management.

Requirements
Hard skills and Experience:

  • Bachelor's Degree in Telecommunications / Computer Science / Computer Engineering or any other IT-related degree.
  • Microsoft Certified Solutions Expert (MCSE).
  • At least 6 years of working ICT-related experience.
  • Must have SD-WAN Architecture, LAN/WAN, Routing, GPON and Switching experience.
  • Experience in Printing services, Firewall appliances, Microsoft Office 365 administration, Endpoints Protection & Wireless technology.
  • Proficient with Microsoft Teams, BlueJeans and any other collaboration tool.
  • Proficient with Windows & Linux environments, SIP/VoIP, MacBook, iPad, and tablet devices.

Soft skills:

  • Mature, pragmatic and flexible.
  • Team player but comfortable working autonomously.
  • Strong written and verbal communication skills.
  • Rigorous and organized approach.
  • Good attention to detail. 6. Hands-on, ready to roll up the sleeves.
  • Ability to multi-task, establish priorities, and maintain organization in a rapidly changing environment.

Personal characteristics:

  • High energy
  • Result-oriented
  • Strong work ethic
  • Ability to work effectively under pressure.

Method of Application

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