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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 7)

View networking and tech support Mid-level jobs below.

  • African Export-Import Bank (Afreximbank) logo

    Assistant Manager, Information Technology Application Support (Treasury and Credit)

    African Export-Import..Nigeria12 November, 2024

    The African Export Import Bank (the "Bank”) was established in Abuja, Nigeria in October, 1993 by African Governments, African private and institutional ...

    Onsite
  • UNICEF logo

    Information Communication Technology Associate, G6

    UNICEFAbuja, Nigeria12 November, 2024

    UNICEF contributes to the achievement of the Millennium Development Goals in Nigeria with a mandate to advocate for the protection of children’s rights, ...

    Onsite
  • HRD Solutions logo

    Head of Unit, Infrastructure Management

    HRD SolutionsLagos, Nigeria11 November, 2024

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Head of Technology Operations

    Moniepoint Inc. (Form..Lagos, Nigeria09 November, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Finance Systems Engineer (NetSuite Developer)

    Moniepoint Inc. (Form..Lagos, Nigeria09 November, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • SLB logo

    Onsite Support Analyst

    SLBRivers, Nigeria09 November, 2024

    Schlumberger is the world’s leading supplier of technology, integrated project management and information solutions to customers working in the oil and ...

    Onsite
  • NEM Insurance PLC logo

    Information System Auditor

    NEM Insurance PLCLagos, Nigeria08 November, 2024

    NEM INSURANCE PLC started insurances business in Nigeria in 1948 through the agency of Edward Turner & Co. It became a Nigerian branch of NEM General ...

    Onsite
  • Accrete Petroleum Limited logo

    IT Support Officer

    Accrete Petroleum Lim..Lagos, Nigeria08 November, 2024

    We are a petroleum engineering consultancy that provides fit for purpose technical solutions to address numerous production objectives. Working closely with ...

    Onsite
  • Sophie Michaels Consulting logo

    Chief Technology Officer

    Sophie Michaels Consu..Lagos, Nigeria08 November, 2024

    Sophie Michaels Consulting, your trusted partner for comprehensive and strategic HR solutions. At SMC, we believe that people are at the heart of every ...

    Onsite
  • WIOCC Nigeria Limited logo

    Network Architect

    WIOCC Nigeria LimitedLagos, Nigeria08 November, 2024

    WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet ...

    Onsite
  • Sankore Global logo

    Head, Technology

    Sankore GlobalLagos, Nigeria07 November, 2024

    Sankore Investments is a global investment and advisory boutique with a strong focus on African markets. Drawing on the strengths of our people and our strong ...

    Onsite
  • AB Microfinance Bank logo

    Lead Information Security/Data Protection Officer

    AB Microfinance BankLagos, Nigeria07 November, 2024

    AB Microfinance Bank Nigeria is a foreign-owned financial institution, based in Lagos state, which offers a broad range of financial services to micro, small ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Engineering Manager

    Moniepoint Inc. (Form..Nigeria06 November, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Fadac Resources logo

    Chief Technology Officer

    Fadac ResourcesLagos, Nigeria06 November, 2024

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • MainOne logo

    Data Centre Network Engineer

    MainOneLagos, Nigeria05 November, 2024

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the ...

    Onsite
  • Cavista logo

    Senior Database Administrator

    CavistaLagos, Nigeria05 November, 2024

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.