RusselSmith is an ISO 9001:2008 certified asset integrity management services company incorporated to serve the needs of the global oil and gas exploration and production industry, using rope access technology as our principal medium of access. At RusselSmith, we pride ourselves in our innate ability to provide superior quality solutions at competitive rates to our discerning customers in the Oil and Gas sector. We strive tirelessly to outdo expectations and enable our clients attain optimal success.
Job Summary
- The Assistant Manager – IT Solutions is responsible for overseeing IT operations, managing IT projects, and implementing technology solutions that enhance business performance.
- This role involves supervising IT teams, ensuring infrastructure reliability, and aligning technology initiatives with organizational goals.
Essential Duties and Responsibilities
- Oversee daily IT operations, including network, hardware, software, and systems management.
- Manage and implement IT projects, ensuring timely delivery within budget and scope.
- Supervise, mentor, and provide guidance to IT support and technical teams.
- Develop and implement IT policies, procedures, and best practices to ensure efficiency and security.
- Collaborate with stakeholders to identify technology needs and recommend appropriate solutions. • Ensure system security, data protection, and compliance with regulatory requirements.
- Monitor IT performance metrics and prepare reports for management review.
- Coordinate with vendors and service providers for procurement, maintenance, and support.
- Lead initiatives for process automation, IT optimization, and technology upgrades.
- Troubleshoot complex IT issues and provide strategic solutions to minimize downtime.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.
- Minimum of 5 years’ experience in IT support, IT management, or IT solutions delivery.
- Professional certifications such as ITIL, Microsoft Certified, Cisco, or CompTIA are an added advantage.
Technical Skills:
- Proficiency in network management, server administration, and cloud-based solutions.
- Experience with IT infrastructure planning, implementation, and monitoring.
- Knowledge of cybersecurity, data protection, and IT governance frameworks.
- Ability to manage software deployments, system upgrades, and IT projects.
- Familiarity with database management, virtualization, and IT automation tools.
- Strong analytical and troubleshooting skills for complex technical issues.
Soft Skills:
- Excellent leadership and team management abilities.
- Strong problem-solving and decision-making skills.
- Effective communication and interpersonal skills for stakeholder engagement.
- Ability to prioritize tasks and manage multiple projects under tight deadlines.
- Strategic thinking with a focus on innovation and continuous improvement.
- Attention to detail and commitment to delivering high-quality IT solutions.
Method of Application
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