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Hybrid Networking and Tech Support Jobs in Nigeria (Page 2)

View Hybrid networking and tech support jobs below.

  • Microsoft logo

    Technology Specialist - Compliance

    MicrosoftLagos, Nigeria16 October

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Hybrid
  • InterSwitch logo

    Team Lead, Operations Assurance

    InterSwitchLagos, Nigeria16 October

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • InterSwitch logo

    Operations Assurance Analyst

    InterSwitchLagos, Nigeria16 October

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Flutterwave logo

    Senior Engineer, Infrastructure Security

    FlutterwaveLagos, Nigeria10 October

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid
  • InterSwitch logo

    Head, Data Engineering

    InterSwitchLagos, Nigeria10 October

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Visa Incorporated logo

    Fintech Accelerator Architect

    Visa IncorporatedLagos, Nigeria09 October

    Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling ...

    Hybrid
  • Kuda Bank logo

    Technical Support Engineer

    Kuda BankLagos, Nigeria07 October

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Trusoft Limited logo

    Systems Administrator - Server and Storage

    Trusoft LimitedLagos, Nigeria04 October

    Trusoft Limited is an indigenous software company, specialising in the design and development of software solutions. Trusoft has built its brand around ...

    Hybrid
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    VP, Fraud Tools

    Moniepoint Inc. (Form..Lagos, Nigeria03 October

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Hybrid
  • Flutterwave logo

    Product Support Engineer

    FlutterwaveLagos, Nigeria01 October

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid
  • Mapemond Limited logo

    Public Relations Officer

    Mapemond LimitedRivers, Nigeria30 September

    Mapemond Business Academy is for business owners and individuals who want to build profitable, sustainable, and reputable business brands. Our courses are ...

    Hybrid
  • Yassir logo

    Head of Engineering

    YassirLagos, Nigeria26 September

    Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently ...

    Hybrid
  • iRecruiters Africa Limited logo

    Public Relations & Communications Lead

    iRecruiters Africa Li..Lagos, Nigeria24 September

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Hybrid
  • Parkway Project Limited logo

    Chief Information Security Officer

    Parkway Project Limit..Lagos, Nigeria20 September

    Parkway is a leading financial technology provider creating modern banking experiences, proudly developed by Africans and delivered through Africa’s ...

    Hybrid
  • Coca-Cola logo

    Platform Architect - IIOT Manufacturing

    Coca-ColaNigeria19 September

    Coca-Cola is the most popular and biggest-selling soft drink in history. An icon of all times, Coca-Cola is the best-known product in the world. Created in ...

    Hybrid
  • Tek Experts logo

    Middleware Engineer (Payments)

    Tek ExpertsLagos, Nigeria18 September

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.