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Hybrid Networking and Tech Support Jobs in Nigeria (Page 2)

View Hybrid networking and tech support jobs below.

  • Kuda Bank logo

    IT Risk Analyst

    Kuda BankLagos, Nigeria28 January

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Kuda Bank logo

    Technology Intern

    Kuda BankLagos, Nigeria28 January

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Blakskill Limited logo

    Head of Production (Video Production)

    Blakskill LimitedLagos, Nigeria24 January

    Blakskill is an HR Tech company that connects Top verified African talent with Global verified opportunities. Blakskill Limited is transforming the talent ...

    Hybrid
  • Kuda Bank logo

    SOC Analyst

    Kuda BankLagos, Nigeria23 January

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • InterSwitch logo

    Digitization Engineer

    InterSwitchLagos, Nigeria20 January

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Oxygen X logo

    Site Reliability Manager

    Oxygen XLagos, Nigeria16 January

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Hybrid
  • Oxygen X logo

    Frontend Engineering Manager

    Oxygen XLagos, Nigeria16 January

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Hybrid
  • Flutterwave logo

    Senior Engineer, Infrastructure Security

    FlutterwaveLagos, Nigeria14 January

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid
  • MyJobMag Limited logo

    Head of Engineering

    MyJobMag LimitedLagos, Nigeria09 January

    MyJobMag's goal is to solve the fundamental employment challenge in Africa which cuts across employer-employee quality and discovery. From internship ...

    Hybrid
  • Renmoney logo

    Site Reliability Engineer

    RenmoneyLagos, Nigeria08 January

    At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven ...

    Hybrid
  • Yassir logo

    Head of Engineering - Financial Services

    YassirLagos, Nigeria06 January

    Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently ...

    Hybrid
  • SportyBet Nigeria logo

    PR & Communications Lead

    SportyBet NigeriaLagos, Nigeria02 January

    SportyBet - No 1 in Africa As recommended by Footballing Legend Kanu Nwankwo Responsibilities Develop and execute PR strategies including creating and ...

    Hybrid
  • Renmoney logo

    Team Lead, Core Banking Application

    RenmoneyLagos, Nigeria18 December, 2024

    At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven ...

    Hybrid
  • InterSwitch logo

    Dynamics AX Administrator

    InterSwitchLagos, Nigeria02 December, 2024

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Onafriq logo

    Solution Architect

    OnafriqLagos, Nigeria29 November, 2024

    Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of ...

    Hybrid
  • Dwight Patterson Consultants logo

    Chief Technology Officer - CTO

    Dwight Patterson Cons..Lagos, Nigeria29 November, 2024

    Dwight Patterson Consultants - We are a leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.