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Networking and Tech Support Jobs in Lagos (Page 3)

View Networking and Tech Support jobs in Lagos below.

  • Scruples Resources logo

    IT Consultant

    Scruples ResourcesLagos, Nigeria26 November

    Consultancy Services, Resource Development, Skill Acquisition and provision of Human Resource for all sectors of the Nigerian economy.Main Functions Provide ...

    Onsite
  • Alfred & Victoria Associates logo

    IT Sales Personnel

    Alfred & Victoria..Lagos, Nigeria26 November

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Frandek International Consulting logo

    ICT Officer

    Frandek International..Lagos, Nigeria26 November

    Frandek International Consulting has a long history of Capacity Building Training within Organizations in the Public and Private Sectors at Local, National and ...

    Onsite
  • Aldreda Fields Limited logo

    Network Operations Center Supervisor

    Aldreda Fields Limite..Lagos, Nigeria26 November

    Aldreda Fields Ltd (AFL) is licensed by the Nigerian Communications Commission (NCC) to provide and operate Open Access Metropolitan Fibre Cable Network ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Mobile Architect

    Moniepoint Inc. (Form..Lagos, Nigeria26 November

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • InterSwitch logo

    Head, SRE (Core Technology)

    InterSwitchLagos, Nigeria26 November

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • Gtext Group logo

    Head of IT

    Gtext GroupLagos, Nigeria26 November

    Gtext Group is a leading digital marketing agency in Nigeria with speciality in Mobile, Email and Social Media Marketing. With our experience of over 9 years, ...

    Onsite
  • National Institute of Credit Administration logo

    IT Specialist

    National Institute of..Lagos, Nigeria26 November

    As a chattered prestigious body of eminent credit management elites, NICA is empowered by law to, control supervise and regulate credit management profession ...

    Onsite
  • Aig-Imoukhuede Foundation logo

    Alumni Relations Team Lead

    Aig-Imoukhuede Founda..Lagos, Nigeria25 November

    Our combined knowledge and expertise will enable the Africa Initiative for Governance (AIG) to achieve its goals over time. Our founder and principals are ...

    Onsite
  • Halifield Schools logo

    ICT Teacher

    Halifield SchoolsLagos, Nigeria25 November

    Halifield has broken the barriers that a traditional Nigerian Education placed on learning. With the use of technology, virtual learning environments, a more ...

    Onsite
  • ARM Hold Co. logo

    Database & Application Manager

    ARM Hold Co.Lagos, Nigeria25 November

    ARM Life formerly CrystaLife Assurance Plc. is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of ...

    Onsite
  • Conclase Consulting logo

    Network Engineer

    Conclase ConsultingLagos, Nigeria25 November

    At Conclase Consulting, we provide top notch IT solutions and support services to help you transform your business into an Intelligent Enterprise, redefine the ...

    Onsite
  • Seven Up Bottling Company logo

    IT Site Operations Manager

    Seven Up Bottling Com..Lagos, Nigeria25 November

    Created by the Howdy Corporation in St. Louis, MO, 7UP was an optimistic venture from the very start. After great success with the Howdy Orange drink, company ...

    Onsite
  • MTN Nigeria logo

    Engineer - Solution Design (Charging and Subscriptions)

    MTN NigeriaLagos, Nigeria23 November

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Brands Optimal Limited logo

    IT Manager

    Brands Optimal Limite..Lagos, Nigeria23 November

    Brands Optimal Limited is one of Africa’s leading Experiential Marketing Agency which optimizes value for client through the use of strategic, reliable and ...

    Onsite
  • Tizeti Network Limited logo

    Field Service Personnel

    Tizeti Network Limite..Lagos, Nigeria22 November

    Tizeti is the Next Generation Internet Provider in Nigeria that is leveraging the large bandwidth capacity available with wireless and plummeting cost of solar ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.