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Networking and Tech Support Jobs in Lagos (Page 3)

View Networking and Tech Support jobs in Lagos below.

  • Alfred & Victoria Associates logo

    Support Engineer

    Alfred & Victoria..Lagos, Nigeria15 January

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Alfred & Victoria Associates logo

    RF Operation Officer

    Alfred & Victoria..Lagos, Nigeria15 January

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • African Industries Group (AIG) logo

    IT Infrastructure Engineer

    African Industries Gr..Lagos, Nigeria15 January

    African Industries Group (AIG) is a diversified global conglomerate with a legacy of 51 years of business excellence and sustainable growth. It is ...

    Onsite
  • NIIT logo

    Networking Faculty

    NIITLagos, Nigeria15 January

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • Onafriq logo

    Head of Technology

    OnafriqLagos, Nigeria15 January

    Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of ...

    Onsite
  • Arravo Global Services logo

    Infrastructure Engineer

    Arravo Global Service..Lagos, Nigeria15 January

    Established in 2008 as Business Connexion ICT Services Nig Ltd by Business Connexion PTY (BCX), a South African based information and communications technology ...

    Onsite
  • SIAO logo

    IT Auditor

    SIAOLagos, Nigeria15 January

    We offer coaching for all staff and management, international markets training, one to one business coaching, business culture advice and general market ...

    Onsite
  • Aldreda Fields Limited logo

    Network Operations Center (NOC) Manager

    Aldreda Fields Limite..Lagos, Nigeria15 January

    Aldreda Fields Ltd (AFL) is licensed by the Nigerian Communications Commission (NCC) to provide and operate Open Access Metropolitan Fibre Cable Network ...

    Onsite
  • Halogen Group logo

    Technical Engineer

    Halogen GroupLagos, Nigeria15 January

    Halogen Group formerly known as Halogen Security Company Limited is the leading Security Solutions Provider in West Africa. We continually focus on delivering ...

    Onsite
  • Beta Glass Plc logo

    Computer Numerical Control (CNC) Supervisor

    Beta Glass PlcLagos, Nigeria15 January

    Beta Glass, a proud member of the Frigoglass Group, stands as a strategic partner to international beverage bottlers. Positioned as a major supplier of glass ...

    Onsite
  • Hazon Holdings logo

    IT Manager

    Hazon HoldingsLagos, Nigeria14 January

    Hazon Holdings is a continually growing and leading conglomerate domiciled in Africa. We specialize in raising standards through our synergy of diverse ...

    Onsite
  • International Facilities Services Limited - IFS logo

    IT Admin System Officer (Graduate Intern)

    International Facilit..Lagos, Nigeria14 January

    IFS is an international facilities management company operating global standards to wide range of clients in Nigeria, Ghana, South Africa and the Middle East. ...

    Onsite
  • Ernst and Young logo

    Senior Manager, Technology Risk Assurance

    Ernst and YoungLagos, Nigeria14 January

    At EY, we are committed to building a better working world - with increased trust and confidence in business, sustainable growth, development of talent in all ...

    Onsite
  • Flutterwave logo

    Senior Engineer, Infrastructure Security

    FlutterwaveLagos, Nigeria14 January

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid
  • BT Technologies Limited (BTT) logo

    Technical Sales officer

    BT Technologies Limit..Lagos, Nigeria13 January

    BT Technologies Limited (BTT) is a dynamic and fast growing High-Technology Company organized to provide Information Technology (IT)/ Telecommunication ...

    Onsite
  • BT Technologies Limited (BTT) logo

    Fiber Engineer

    BT Technologies Limit..Lagos, Abuja, Oyo, Nigeria13 January

    BT Technologies Limited (BTT) is a dynamic and fast growing High-Technology Company organized to provide Information Technology (IT)/ Telecommunication ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.