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Networking and Tech Support Jobs in Lagos (Page 3)

View Networking and Tech Support jobs in Lagos below.

  • NewGlobe logo

    Associate, IT Operations

    NewGlobeLagos, Nigeria12 November

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • Airtel logo

    Data Center Infrastructure Engineer

    AirtelLagos, Nigeria12 November

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Dangote logo

    System Administrator | Hybrid Cloud Engineer

    DangoteLagos, Nigeria12 November

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    Red Hat Certified System Administrator

    DangoteLagos, Nigeria12 November

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Integrated Software Services Limited logo

    Technical Support and Web Hosting Administrator

    Integrated Software S..Lagos, Nigeria11 November

    ISSL is a software development and information technology consulting company providing information technology services, solutions and products to business ...

    Onsite
  • Black Pelican Group logo

    IT Officer

    Black Pelican GroupLagos, Nigeria11 November

    Black Pelican Group, established in 2004, is Nigeria’s foremost lifestyle solutions group and a leader in total interior solutions, providing end-to-end ...

    Onsite
  • Uridium Technologies logo

    Presales Engineer

    Uridium TechnologiesLagos, Nigeria11 November

    Uridium Technologies Limited is an IT Solutions delivery company that was set up and incorporated under the Companies and Allied Matters Act 1990, to bridge ...

    Hybrid
  • Compovine Technologies logo

    IT Support Officer

    Compovine Technologie..Lagos, Nigeria11 November

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Abbey Mortgage Bank Plc logo

    IT Quality Assurance Officer

    Abbey Mortgage Bank P..Lagos, Nigeria11 November

    Home ownership is a priority for most Nigerians. However, the accessibility has remained a dream for a significant proportion of the population due to limited ...

    Onsite
  • Boctrust Microfinance Bank logo

    Information Technology Support Officer

    Boctrust Microfinance..Lagos, Nigeria11 November

    BOCTRUST MICROFINANCE BANK is a financial institution licensed by Central Bank of Nigeria to give social and economic Support to the lower middle class, ...

    Onsite
  • Nairametrics logo

    Energy Analyst (Journalist)

    NairametricsLagos, Nigeria11 November

    Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, ...

    Onsite
  • Eat'N'Go Limited logo

    IT Support Specialist

    Eat'N'Go LimitedLagos, Nigeria11 November

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Mecer Consulting Limited logo

    Network Administrator

    Mecer Consulting Limi..Lagos, Nigeria10 November

    Established in 2014, Mecer consulting is a sister company of Dil Consulting limited; which was established 2004. MECER is a consulting firm with world class ...

    Onsite
  • Bluechip Technologies Limited logo

    Unix / Linux Engineer

    Bluechip Technologies..Lagos, Nigeria10 November

    BlueChip Technologies is a leading business application firm focused exclusively on assisting organizations in planning, designing, implementing and operating ...

    Onsite
  • Strivo Labs logo

    Chief Financial Officer (CFO)

    Strivo LabsLagos, Nigeria10 November

    At Strivo Labs, we are passionate about helping businesses scale with speed and precision. We specialize in providing end-to-end digital solutions, from custom ...

    Onsite
  • Vennote Technologies Limited logo

    Data Center First Line Support Engineer

    Vennote Technologies ..Lagos, Nigeria10 November

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.