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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • straitPay logo

    Business Operations Manager

    straitPayLagos, Nigeria24 October

    Spending and Investing in Africa should not require endless paperwork & brain numbing bureaucracy. We created straitPay to invite financial prosperity in all ...

    Onsite
  • Sixthlab Medical Nigeria Limited logo

    IT Officer

    Sixthlab Medical Nige..Lagos, Nigeria23 October

    SixthLab Medical (also appearing as Sixth?Lab?Ventures) is a Nigeria-based company specialising in the supply and servicing of diagnostic and therapeutic ...

    Onsite
  • Moniepoint Inc. logo

    Site Reliability Engineer

    Moniepoint Inc.Lagos, Nigeria23 October

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • IHS Towers logo

    Analyst, IT NOC

    IHS TowersLagos, Abuja, Nigeria23 October

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Bave Design Studio logo

    Technical Operations Manager

    Bave Design StudioLagos, Nigeria23 October

    Bave Design Studio is a web design company that specializes in WordPress design, Shopify Design. We create beautiful designs that satisfy you and attract your ...

    Remote
  • Layer3 logo

    Senior Network Engineer

    Layer3Lagos, Nigeria22 October

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Aspom Travel Agency logo

    IT Officer

    Aspom Travel AgencyLagos, Nigeria22 October

    Aspom Travel Agency is a great travel deal company incorporated on the 2nd of February 2012 to provide support to people who wants to travel to any country in ...

    Onsite
  • The Source Computers Limited logo

    Client Engineer

    The Source Computers ..Lagos, Nigeria22 October

    TSC is one of the fastest growing IT companies in Nigeria since its inception in 2001 and has recorded tremendous turnover since its existence in the IT ...

    Onsite
  • Pulse NG logo

    Head of Design

    Pulse NGLagos, Nigeria22 October

    Pulse.ng is Nigeria's popular news platform online highlighting the entertainment, style, and news that are part of and the West African DNA.We are hiring ...

    Onsite
  • ATO Architects logo

    IT Analyst Intern

    ATO ArchitectsLagos, Nigeria22 October

    ATO Architects started out in 1987 on the back of a winning entry in a design competition for the squash court complex of one of the oldest clubs in Nigeria, ...

    Onsite
  • ASA SECURITY logo

    Control Room Operator

    ASA SECURITYLagos, Nigeria22 October

    ASA SECURITY is a Nigerian limited liability company registered in Nigeria for the provision of advanced security technology services. Our expertise is in the ...

    Onsite
  • Olam Nigeria Limited logo

    General Manager Information Technology

    Olam Nigeria LimitedLagos, Nigeria22 October

    Olam International was established in 1989 with 1 product in 1 country, trading cashew from Nigeria into India. Today we are a leading agri-business operating ...

    Onsite
  • Oracle logo

    Principal Advanced Services Engineer, CSS Tech Delivery, Database

    OracleLagos, Nigeria21 October

    Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company ...

    Onsite
  • Olam Agri logo

    General Manager, Information Technology

    Olam AgriLagos, Nigeria21 October

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • RedCloud Technology logo

    Head of Revenue Operations & Customer Experience

    RedCloud TechnologyLagos, Nigeria21 October

    We believe that our technology can universally change the way in which financial services are distributed and accessed by the new digital economy RedCloud is a ...

    Onsite
  • Strivo Labs logo

    Technology Manager / Lead

    Strivo LabsLagos, Nigeria21 October

    At Strivo Labs, we are passionate about helping businesses scale with speed and precision. We specialize in providing end-to-end digital solutions, from custom ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.