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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Goldplates Feast House logo

    CCTV Operator

    Goldplates Feast Hous..Lagos, Nigeria18 August

    Gold Plate Feast House is a wholly owned Nigerian company, registered as a limited liability company. It was founded in the June 12th, 2019. The company is ...

    Onsite
  • Trusoft Limited logo

    Group Head Banking Platform

    Trusoft LimitedLagos, Nigeria18 August

    Trusoft Limited is an indigenous software company, specialising in the design and development of software solutions. Trusoft has built its brand around ...

    Onsite
  • Owens and Xley logo

    Sponsorship Lead

    Owens and XleyLagos, Nigeria18 August

    Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our ...

    Onsite
  • Conclase Consulting logo

    Information Technology Project Manager

    Conclase ConsultingLagos, Nigeria18 August

    At Conclase Consulting, we provide top notch IT solutions and support services to help you transform your business into an Intelligent Enterprise, redefine the ...

    Onsite
  • Willers Solutions logo

    Operation Engineer

    Willers SolutionsLagos, Nigeria18 August

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • Elevation Professionals logo

    ICT/CBT Centre Personnel

    Elevation Professiona..Lagos, Nigeria18 August

    Elevation Professionals is a management consultancy and publishing firm registered with the Corporate Affairs Commission (BN2505228) several years ago to ...

    Onsite
  • InterSwitch logo

    Lead SOC Incidence Response Analyst

    InterSwitchLagos, Nigeria18 August

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • Ascentech Services Limited logo

    IT Security Analyst

    Ascentech Services Li..Lagos, Nigeria15 August

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Ascentech Services Limited logo

    IT Security Analyst

    Ascentech Services Li..Lagos, Nigeria15 August

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Ascentech Services Limited logo

    IT Security Analyst

    Ascentech Services Li..Lagos, Nigeria15 August

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Ethnos Cyber Limited logo

    AI / ML Engineer

    Ethnos Cyber LimitedLagos, Nigeria15 August

    Ethnos Cyber Limited, As the preferred cybersecurity solutions provider in Africa, the success of Ethnos Cyber hinges, to a huge extent, on the dedication and ...

    Onsite
  • Dangote logo

    SAP Master Data Management Functional Support Analyst

    DangoteLagos, Nigeria15 August

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Fraud Analyst

    Moniepoint Inc. (Form..Lagos, Nigeria15 August

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Jibs-Ray Nigeria Limited logo

    Linux Engineer

    Jibs-Ray Nigeria Limi..Lagos, Nigeria15 August

    Jibs-Ray Nigeria Limited is a recruitment and consulting company established in 2018 to proffer manpower solutions to its clients.Job Summary: We are seeking ...

    Onsite
  • Swifta Systems logo

    Unix Engineer

    Swifta SystemsLagos, Nigeria15 August

    Swifta Systems and Services is a professional services company focused on technology service delivery and business change management.JOB DESCRIPTION: RedHat, ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    Service Desk / IT Personnel

    Tranter IT Infrastruc..Lagos, Nigeria15 August

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.