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Networking and Tech Support Jobs in Lagos (Page 4)

View Networking and Tech Support jobs in Lagos below.

  • Equinix Nigeria logo

    Applications System Engineer

    Equinix NigeriaLagos, Nigeria21 July

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Equinix Nigeria logo

    Access Network Planning Engineer

    Equinix NigeriaLagos, Nigeria21 July

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Rainoil Limited logo

    Team Lead Helpdesk

    Rainoil LimitedLagos, Nigeria21 July

    Rainoil Limited is a leading downstream oil marketing company; primary products which include (PMS), Diesel (AGO) and Kerosene (DPK). Rainoil Limited was ...

    Onsite
  • Duplo logo

    Information Security Manager

    DuploLagos, Nigeria21 July

    Duplo is building the platform to power the next generation of financial services. Our mission is to help companies expand financial access for all. Our simple ...

    Hybrid
  • Hugo Technologies logo

    Manager, IT Service Management and Performance

    Hugo TechnologiesLagos, Nigeria19 July

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Hybrid
  • Hugo Technologies logo

    Manager, Information Security

    Hugo TechnologiesLagos, Nigeria19 July

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Hybrid
  • Fin Insurance Company Limited logo

    Team Lead, Infrastructure

    Fin Insurance Company..Lagos, Nigeria19 July

    FINInsurance is committed to playing a lead role in transforming the insurance industry within the confines of high professional and ethical standards. Our aim ...

    Onsite
  • Fadac Resources logo

    Network Engineer

    Fadac ResourcesLagos, Nigeria19 July

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Ascentech Services Limited logo

    Senior Network Engineer

    Ascentech Services Li..Lagos, Nigeria18 July

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • DO.II Designs Limited logo

    IT Intern (NYSC Corper)

    DO.II Designs LimitedLagos, Nigeria18 July

    DO.II Designs Ltd. focuses on furniture manufacture, interior design, space planning and turn-key remodeling projects for the high-end residential, property ...

    Onsite
  • Rovingheights logo

    Website Officer

    RovingheightsLagos, Nigeria18 July

    We are a socially minded bookstore. Our goal is to bring all books fit to read to our customers while helping to enrich the reading culture in Nigeria through ...

    Onsite
  • Source Microfinance Bank logo

    Card Systems Engineer

    Source Microfinance B..Lagos, Nigeria18 July

    At Source Credit, we have our plans to serve you better right at the center of all we do, and our service offerings. We also ensure we give the best customer ...

    Onsite
  • FiberOne Broadband logo

    Service Delivery Support

    FiberOne BroadbandLagos, Nigeria18 July

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Onsite
  • FiberOne Broadband logo

    e-Channels and Application Administrator

    FiberOne BroadbandLagos, Nigeria18 July

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Onsite
  • FiberOne Broadband logo

    Core Network Engineer

    FiberOne BroadbandLagos, Nigeria18 July

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Onsite
  • FiberOne Broadband logo

    Lead - Planning and Design

    FiberOne BroadbandLagos, Nigeria18 July

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.