datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos (Page 4)

View Networking and Tech Support jobs in Lagos below.

  • Contec Global Infotech Limited logo

    Site Reliability Engineer

    Contec Global Infotec..Lagos, Nigeria21 May

    Established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems ...

    Onsite
  • LD&D Consulting logo

    IT Support Officer

    LD&D ConsultingLagos, Nigeria21 May

    LD&D Consulting is a specialist management and recruitment consulting firm that specializes in turning key projects into success by working collaboratively ...

    Onsite
  • Ascentech Services Limited logo

    IT Officer

    Ascentech Services Li..Lagos, Nigeria21 May

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Terawork logo

    IP Telephony Engineer

    TeraworkLagos, Nigeria21 May

    TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need ...

    Onsite
  • ALX Africa logo

    Hub Operations Fellow

    ALX AfricaLagos, Nigeria21 May

    ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech ...

    Onsite
  • Contec Global Infotech Limited logo

    Technical Lead - Devops & SREs

    Contec Global Infotec..Lagos, Nigeria21 May

    Established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems ...

    Onsite
  • Blu Atlantic Hotel logo

    IT Manager

    Blu Atlantic HotelLagos, Nigeria21 May

    Blu Atlantic Hotel is a luxurious 50 rooms hotel with beautiful architectural masterpiece and finest serenity and ambience. This hotel edifice is built with ...

    Onsite
  • Compovine Technologies logo

    Server Administrator

    Compovine Technologie..Lagos, Nigeria20 May

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Unified Payment Services Limited logo

    Network Engineer

    Unified Payment Servi..Lagos, Nigeria20 May

    UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium ...

    Onsite
  • Bible Society of Nigeria logo

    Church & Public Relations Officer

    Bible Society of Nige..Lagos, Nigeria20 May

    The Bible Society of Nigeria was founded on 8th February, 1966 through the pioneering efforts of the late Dr. Francis Ezeogo Akanu Ibiam, the first indigenous ...

    Onsite
  • Clinix Healthcare Nigeria logo

    IT Support Officer

    Clinix Healthcare Nig..Lagos, Nigeria20 May

    Clinix is leading diagnostic services provider offering a full range of diagnostic and a host of remedial solutions. Clinix is equipped with all modern ...

    Onsite
  • Total Child School logo

    IT Administrator

    Total Child SchoolLagos, Nigeria20 May

    Total Child School is a co-educational Nursery, Primary and Secondary School. The school is sited at the C.E.M Children Centre, a serene location providing a ...

    Onsite
  • Nigerian Exchange Group (NGX Group) logo

    Team Lead, Infrastructure

    Nigerian Exchange Gro..Lagos, Nigeria20 May

    Nigerian Exchange Group (NGX Group) Plc is a leading integrated market infrastructure in Africa. We service the largest economy in Africa and are strengthening ...

    Onsite
  • Bedrock Multi Functions logo

    Information Technology Officer

    Bedrock Multi Functio..Lagos, Nigeria20 May

    Bedrock Multi Functions was first created in 2013. The company became fully fledged in 2018 supporting companies in the telecoms, IT sectors, etc. The company ...

    Onsite
  • HR-EX Consulting logo

    IT Security Analyst

    HR-EX ConsultingLagos, Nigeria19 May

    HR-EX Consulting provides affordable HR services and advisory to micro, small and medium enterprises. In short, we provide HR services to small businesses ...

    Onsite
  • Dwight Patterson Consultants logo

    IT Auditor

    Dwight Patterson Cons..Lagos, Nigeria19 May

    Dwight Patterson Consultants - We are a leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.