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Networking and Tech Support Jobs in Lagos (Page 4)

View Networking and Tech Support jobs in Lagos below.

  • Dimension Data logo

    Technical Pre- Sales Engineer (Solutions Architect)

    Dimension DataLagos, Nigeria27 November

    Founded in 1983, Dimension Data is a USD 8 billion global leader in designing, optimising, and managing today’s evolving technology environments. This ...

    Onsite
  • Dangote logo

    IT Application Specialist (Web)

    DangoteLagos, Nigeria27 November

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Microsoft logo

    Senior Account Technology Strategist

    MicrosoftLagos, Nigeria26 November

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Onsite
  • GVA Partners logo

    Information Technology Manager

    GVA PartnersLagos, Nigeria26 November

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Image & Time logo

    Lead Designer 

    Image & TimeLagos, Nigeria26 November

    Image & Time is a full service Design and Consultancy company. Our goal is to innovate and build the future in collaboration with our clients and partners. We ...

    Onsite
  • Stanbic IBTC logo

    Auditor, IT

    Stanbic IBTCLagos, Nigeria26 November

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Ibom Mortgage Bank logo

    ICT Support Officer

    Ibom Mortgage BankLagos, Nigeria26 November

    Ibom Mortgage Bank is dedicated to delivering cutting edge mortgage banking services to its clients while consistently creating value for stakeholders. With a ...

    Onsite
  • Mitiget Assurance and Technology Services Limited logo

    Enterprise IT Analyst

    Mitiget Assurance and..Lagos, Nigeria26 November

    Mitiget is a leading Enterprise Information Security company delivering comprehensive security, safety and compliance solutions. Our solutions are the most ...

    Onsite
  • Mitiget Assurance and Technology Services Limited logo

    IT Analyst - NYSC

    Mitiget Assurance and..Lagos, Nigeria26 November

    Mitiget is a leading Enterprise Information Security company delivering comprehensive security, safety and compliance solutions. Our solutions are the most ...

    Onsite
  • Plug Entertainment logo

    Tech Support Associate

    Plug EntertainmentLagos, Nigeria26 November

    The Plug is a music distribution, licensing and publishing company. We manage some of the biggest talents in Africa, and curate phenomenal events. Founded in ...

    Onsite
  • Deloitte logo

    ICT Manager, Clinical and ERP Applications

    DeloitteLagos, Abuja, Nigeria25 November

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Fact Base Consulting logo

    IT Officer

    Fact Base ConsultingLagos, Nigeria25 November

    We undertake head-hunting or mass recruitment activities like testing, shortlisting interview and recommendation of different cadres of staff from Management ...

    Onsite
  • Victoria Waterfront Hotel & Resorts logo

    IT/Cloud Engineer

    Victoria Waterfront H..Lagos, Nigeria24 November

    At Victoria Waterfront Hotel & Resorts, we believe in creating an oasis of comfort and sophistication along the picturesque coast of Lagos. Our mission is to ...

    Onsite
  • Equinix Nigeria logo

    Access Network Planning Engineer

    Equinix NigeriaLagos, Nigeria24 November

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Olam Agri logo

    Country IT Head

    Olam AgriLagos, Nigeria24 November

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • Olam Agri logo

    Application Lead - IT Application Support

    Olam AgriLagos, Nigeria24 November

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.