datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos (Page 4)

View Networking and Tech Support jobs in Lagos below.

  • Inguest Global Partners Limited logo

    IT Support

    Inguest Global Partne..Lagos, Nigeria20 March

    Inguest Global Partners Limited is a Professional Service Consulting Firm and one of the fastest growing in Nigeria emerging as the Africa’s foremost ...

    Onsite
  • Human Capital Partners (HCP) logo

    Information Officer (LWC08) - Network and Infrastructure Office

    Human Capital Partner..Lagos, Nigeria20 March

    Human Capital Partners (HCP) is a professional services firm specialising in the provision of professional services covering the entire spectrum of the Human ...

    Onsite
  • Human Capital Partners (HCP) logo

    Information Officer (LWC08) - Business Application Support

    Human Capital Partner..Lagos, Nigeria20 March

    Human Capital Partners (HCP) is a professional services firm specialising in the provision of professional services covering the entire spectrum of the Human ...

    Onsite
  • Human Capital Partners (HCP) logo

    Distribution and Network Officer

    Human Capital Partner..Lagos, Nigeria20 March

    Human Capital Partners (HCP) is a professional services firm specialising in the provision of professional services covering the entire spectrum of the Human ...

    Onsite
  • KPMG logo

    IT Help Desk Officer

    KPMGLagos, Nigeria19 March

    KPMG is one of the largest professional services companies in the world and one of the Big Four auditors, along with Deloitte, EY and PwC. Its global ...

    Hybrid
  • Jasper Beryl Consulting logo

    Information Technology Officer (IT Officer)

    Jasper Beryl Consulti..Lagos, Nigeria19 March

    Jasper Beryl Consulting is a leading Management Consultancy with an African focus but a global outlook. Our core competence is Human Resources but we also ...

    Onsite
  • PalmPay logo

    IT System Audit Specialist

    PalmPayLagos, Nigeria19 March

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • IT Horizons Limited logo

    Solution Architect

    IT Horizons LimitedLagos, Abuja, Nigeria19 March

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • Smartcity Plc logo

    Junior Systems Administrator

    Smartcity PlcLagos, Nigeria19 March

    Incorporated on 30th May 2002, SmartCity Resorts Plc is an investment and infrastructure company dedicated to creating modern real estate and infrastructure ...

    Onsite
  • Sproxil logo

    IT Operations Officer

    SproxilLagos, Nigeria19 March

    Sproxil uses mobile technology to combat counterfeiting and increase brand equity with innovative, consumer-focused product protection and targeted marketing ...

    Onsite
  • HR Aid logo

    Sponsorship Lead

    HR AidLagos, Nigeria19 March

    HR Aid Consults (HR Aid) provides professional Human Resource advisory and consulting services to small businesses. We allow small business owners focus on ...

    Hybrid
  • Fact Base Consulting logo

    IT Systems and Security Auditor

    Fact Base ConsultingLagos, Nigeria19 March

    We undertake head-hunting or mass recruitment activities like testing, shortlisting interview and recommendation of different cadres of staff from Management ...

    Onsite
  • Proforce Limited logo

    IT Manager

    Proforce LimitedLagos, Nigeria18 March

    PROFORCE LIMITED was incorporated in 2008 as a total defence solution provider specializing in armoured vehicles and personal protection. The company’s ...

    Onsite
  • IHS Towers logo

    Analyst, HSE (Administration, Governance & Reporting)

    IHS TowersLagos, Nigeria18 March

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Fobework logo

    Chief Technology Officer (CTO)

    FobeworkLagos, Nigeria18 March

    Fobework is a pioneering startup launchpad dedicated to transforming industries and shaping the future through disruptive technologies and innovative ventures. ...

    Remote
  • Fobework logo

    Infrastructure Engineer

    FobeworkLagos, Nigeria18 March

    Fobework is a pioneering startup launchpad dedicated to transforming industries and shaping the future through disruptive technologies and innovative ventures. ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.