datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos (Page 4)

View Networking and Tech Support jobs in Lagos below.

  • iRecharge Tech-Innovations logo

    Senior Technical Support Officer

    iRecharge Tech-Innova..Lagos, Nigeria17 October

    iRecharge Tech-Innovations is an internet-powered distribution platform that enables users to purchase virtual products and services such as airtime and mobile ...

    Hybrid
  • AACE Food Processing & Distribution Limited logo

    Information Technology Officer

    AACE Food Processing ..Lagos, Nigeria17 October

    AACE Food Processing & Distribution Ltd. (AACE Foods) is an indigenous Nigerian company which was established in November 2009. We process, package and ...

    Onsite
  • Centre for Population Health Initiatives logo

    ICT Officer

    Centre for Population..Lagos, Nigeria17 October

    The Centre for Population Health Initiatives (CPHI) is a nonprofit, non-governmental organization using innovative and multidimensional strategies to execute ...

    Onsite
  • Abbey Mortgage Bank Plc logo

    Linux System Administrator

    Abbey Mortgage Bank P..Lagos, Nigeria17 October

    Home ownership is a priority for most Nigerians. However, the accessibility has remained a dream for a significant proportion of the population due to limited ...

    Onsite
  • Sterling Oil Exploration & Energy Production Company Limited (SEEPCO) logo

    Network Engineer

    Sterling Oil Explorat..Lagos, Nigeria17 October

    Sterling Energy and Exploration Production Limited (SEEPCO) , Diversification in Petroleum Exploration and Production. The SEEPCO has businesses in 6 ...

    Onsite
  • PalmPay logo

    IT Support Specialist

    PalmPayLagos, Nigeria17 October

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • Koins Microfinance Bank logo

    Network & Server Administrator

    Koins Microfinance Ba..Lagos, Nigeria17 October

    Koins Microfinance Bank Limited is a fully licensed technology and impact-driven microfinance bank that focuses on driving financial inclusion. Loans / ...

    Onsite
  • Tezza Business Solutions Ltd logo

    Performance Test Analyst

    Tezza Business Soluti..Lagos, Nigeria17 October

    Tezza”(te-zza) from the Italian word "Completezza” embodies our commitment to providing IT and Business Solutions that are comprehensive, through ...

    Remote
  • Swift Networks logo

    Network Engineer (Entry Level / NYSC)

    Swift NetworksLagos, Nigeria16 October

    Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of ...

    Onsite
  • PC Planet logo

    Contents Creator - Computer Hardware

    PC PlanetLagos, Nigeria16 October

    Pcplanet.com is Nigeria’s leading online technology retailer committed to providing excellent shopping experience for tech-enthusiasts and mainstream ...

    Onsite
  • Cellulant logo

    Associate Support Engineer: Onboarding

    CellulantLagos, Nigeria16 October

    Cellulant is a mobile commerce and content company that manages delivers and bills for digital content and commerce service actualized over telecom network. ...

    Onsite
  • First Ally logo

    IT Officer

    First AllyLagos, Nigeria16 October

    First Ally Capital was incorporated on May 20, 2014 as an Issuing House and Financial Advisory firm, with an authorized share capital of N2.5 billion, and an ...

    Onsite
  • LEAD Enterprise Support Company Limited logo

    FEP Engineer (Front-End Processor/Switch)

    LEAD Enterprise Suppo..Lagos, Nigeria16 October

    LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are ...

    Onsite
  • Punch Newspaper logo

    AI / ML Engineer

    Punch NewspaperLagos, Nigeria16 October

    The Punch is a Nigerian daily newspaper founded on August 8, 1970. Punch Nigeria Limited is registered under the Companies Act of 1968 to publish newspapers, ...

    Onsite
  • Koko TV logo

    News Lead

    Koko TVLagos, Nigeria16 October

    KOKO TV is a fast growing music production company, based at London’s iconic music venue, KOKO. Founded in 2010, we have quickly established ourselves as ...

    Onsite
  • Westfield Consulting logo

    Commercial Lead – Health, Hygiene & Personal Care Portfolio

    Westfield ConsultingLagos, Nigeria16 October

    Westfield Consulting is a management consultancy firm, specialized in Increasing Your Business Performance. It is our mission to help our clients make the ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.